Harrogate branch I paid on app but it didn’t show on my wallet so I had to pay again Wash stopped before it was dried. Just told to drive off.no refund,no explanation,no refund I had to dry it off mys... もっと見る
所在地
所在地を変更Hookstone Chase, HG2 7DD Harrogate, GB
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I felt I had to write a review of my IMO Car Wash experience yesterday after reading so many negative reviews on Trust Pilot. I use the Harrogate branch regularly and am always very pleased with the... もっと見る
I found the quality of the clean excellent and beyond my expectations- especially as it was a Range Rover /big car
企業が回答しました
This car wash gets the job done. It is especially helpful that the attendant puts soapy water on certain areas of the car prior to entering the car wash. The car wash by Sainsbury doesn’t work nearly... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
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Hookstone Chase, HG2 7DD, Harrogate, 英国
4.1
ほぼ満足
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality clean
I found the quality of the clean excellent and beyond my expectations- especially as it was a Range Rover /big car
2026年5月29日
IMO Car Wash - Harrogate からの回答
John Patrick,
We're so glad to hear we exceeded your expectations with your clean! We appreciate your kind words.
IMO Car Wash
IMO Car Wash - Harrogate からの回答
TheMeBenHoo Yes,
We appreciate your positive feedback! We are glad you enjoyed our fantastic service.
IMO Car Wash
Harrogate branch I paid on app but it…
Harrogate branch I paid on app but it didn’t show on my wallet so I had to pay again Wash stopped before it was dried. Just told to drive off.no refund,no explanation,no refund I had to dry it off myself it was the ceramic wash too so cost me £40.00 in all,the app did update later on but I will never use the Harrogate wash near Morrisons again
2026年5月2日
Such a good experience payed attention…
Such a good experience payed attention to every detail and thoroughly cleaned the car leaving it looking new so happy with results of the mini vallet will definitely be coming back and the staff were great !!
2026年5月2日
自発的なレビュー
IMO Car Wash - Harrogate からの回答
Toyin Akinrinola,
We're happy to hear you had such a positive experience! It's great to know you were pleased with the mini valet and the team's attention to detail. Thank you for your feedback; we look forward to seeing you again!
IMO Car Wash
Fantastic Service - with a smile !
Dropped my car off with Habibi for 45 mins and came back to a new car!
Fantastic service - alloys looked new and car smelt fantastic.
Will be back again
Thank you!
2026年4月22日
自発的なレビュー
IMO Car Wash - Harrogate からの回答
Happy Camper,
We're happy to hear that you are pleased with the quick turnaround and the quality of our service. It's great to know your car looked and smelled fantastic. We appreciate your feedback and look forward to seeing you again!
IMO Car Wash
IMO Car Wash - Harrogate からの回答
Many Thanks for your review
It all worked smoothly and I got a…
It all worked smoothly and I got a discount through the app.
2026年3月22日
IMO Car Wash - Harrogate からの回答
Mr G Richards,
We're happy it worked smoothly for you and that you received a discount through the app. Thank you for sharing your positive experience with us!
IMO Car Wash
IMO Car Wash - Harrogate からの回答
Ian,
We appreciate you sharing your experience; we are so glad you found our service quick, efficient, and that you received a decent clean!
IMO Car Wash
Super car wash
2026年3月7日
IMO Car Wash - Harrogate からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Quick and efficient but still some dirt…
Quick and efficient but still some dirt left on lower rims
2026年3月1日
IMO Car Wash - Harrogate からの回答
Shealagh Derrig,
We appreciate your feedback and are glad the service was quick. We'll review our rim cleaning process to improve. Thanks!
IMO Car Wash
Always a good clean for the car
2026年3月3日
IMO Car Wash - Harrogate からの回答
customer,
We appreciate you taking the time to share your positive experience! We're so glad to hear your car always gets a good clean with us.
IMO Car Wash
Had a car wash and mini valet
Had a car wash and mini valet. Work was excellent staff super friendly. Fully recommend.
2026年3月1日
自発的なレビュー
IMO Car Wash - Harrogate からの回答
Chris Robinson,
We're happy to hear that you enjoyed the car wash and mini valet! We appreciate your recommendation and are glad our staff was friendly and helpful. Thanks!
IMO Car Wash
IMO Car Wash - Harrogate からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Service at IMO Harrogate is excellent…
Service at IMO Harrogate is excellent friendly and hard working employee
2026年2月11日
IMO Car Wash - Harrogate からの回答
Zoe Mitchell,
We appreciate your kind words! It's great to know you had a positive experience with our friendly and diligent team in Harrogate. Thanks for the feedback!
IMO Car Wash
This car wash gets the job done
This car wash gets the job done. It is especially helpful that the attendant puts soapy water on certain areas of the car prior to entering the car wash. The car wash by Sainsbury doesn’t work nearly as well.
2026年2月12日
IMO Car Wash - Harrogate からの回答
Cindy,
We're happy to hear that our car wash meets your needs. We appreciate your highlighting the attendant's pre-wash service. It's great to know you find our service better than others. Thank you for your feedback.
IMO Car Wash
No waiting great rain guard wash
2026年2月3日
IMO Car Wash - Harrogate からの回答
Andrew Pearson,
We're happy to hear that you had a great experience with our rain guard wash and appreciated the quick service. Thank you for your feedback!
IMO Car Wash
Great wash, vacume not.
Great pre wash and wash. Self service vacuum took my coins then didn’t work…
2026年1月3日
IMO Car Wash - Harrogate からの回答
Katie Barnett,
We appreciate your feedback and are sorry the vacuum didn't work after taking your coins. We'll look into this right away.
IMO Car Wash
Happy overall
Easy to access, the wash was quick and the results as expected. Only problem was the car wasn't dried off at the end despite the air blowers. Happy overall.
2026年1月3日
IMO Car Wash - Harrogate からの回答
Mark Patrick Doherty,
We're glad you found our location convenient and the wash effective. We appreciate your feedback regarding the drying process, and we'll look into it to improve our service.
IMO Car Wash
My back windscreen wiper came off at…
My back windscreen wiper came off at the last stages of the drying process. It's a brand new car, so I'm pretty annoyed and not what I expected to happen in a car wash! The man in charge has taken my details, so it'll be interesting to see if your company contact me, or whether it's going to be a battle to get my property fixed.
2025年12月12日
IMO Car Wash - Harrogate からの回答
Claire,
One of our customer service team will be in touch VIA email soon.
IMO Car Wash
Very helpful staff at Harrogate
Very helpful staff at Harrogate who did a great job valeting the car inside and out
2025年12月10日
自発的なレビュー
IMO Car Wash - Harrogate からの回答
Samantha F,
We're happy to hear that our Harrogate staff were so helpful and did such a great job valeting your car. Thank you for your positive feedback!
IMO Car Wash
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