Ive been a monthly subscription customer for quite a few years now. I use the wash several times a month, my family also use this site regularly. The two brothers that run the site (Ian and Adrian)... もっと見る
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所在地
所在地を変更Greenland Road, TS24 0RQ Hartlepool, GB
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Not the first time ( I complained last time and got a refund) when I inspected my car at home it was still covered in dirty marks across the boot, the front grill was filthy and side windows were dirt... もっと見る
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I wanted to write this review due to how incredibly amazing two certain people are who run this drive through cleaning service for our vehicles. Ian is an incredibly welcoming man who has a heart of g... もっと見る
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I always use this car wash and I always find the operatives pleasant. They guide you through the process which is easy to follow, the condition of my car is always spot on. The quick pay system and... もっと見る
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企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Greenland Road, TS24 0RQ, Hartlepool, 英国
4.0
ほぼ満足
45件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Excellent service @ Hartlepool
Friendly , knowledgable staff 👍🏼
Took a black Glc in for a Hd wash .. discussed washes and shine etc
2026年5月30日
IMO Car Wash - Hartlepool からの回答
Eric Bates,
We're so glad to hear you had a great experience with our friendly, knowledgeable staff! Thank you for your kind words.
IMO Car Wash
Great offers and local car wash to use
2026年5月20日
IMO Car Wash - Hartlepool からの回答
MISS GILLIAN GREEN,
We appreciate your positive feedback! We are glad you enjoyed your experience.
IMO Car Wash
The assistant was excellent but he was…
The assistant was excellent but he was working on his own and it was busy. £8 to wash a car is expensive.
2026年5月8日
IMO Car Wash - Hartlepool からの回答
ML Coe,
We appreciate your feedback and are glad the assistant was excellent. We'll review our pricing and staffing to improve experiences. Thank you for your time.
IMO Car Wash
Wheels needed more to get brake dust…
Wheels needed more to get brake dust out, looked ike a tide mark just inside the rim.
2026年5月1日
IMO Car Wash - Hartlepool からの回答
Keith,
We appreciate your feedback and regret that our wheel cleaning didn't meet your expectations. We'll review our processes to improve.
IMO Car Wash
IMO Car Wash - Hartlepool からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
100% reliable service
100% reliable service. Staff are great and literally never stop in this very busy car wash!!
2026年4月25日
IMO Car Wash - Hartlepool からの回答
Clare,
We appreciate your positive feedback! We're so glad to hear that you find our service reliable and that you appreciate our staff's dedication.
IMO Car Wash
IMO Car Wash - Hartlepool からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
I wanted to write this review due to… impeccable customer service.
I wanted to write this review due to how incredibly amazing two certain people are who run this drive through cleaning service for our vehicles. Ian is an incredibly welcoming man who has a heart of gold and holds a smile that instantly makes you feel so welcomed even on the harder days. “Spud” his brother who is known by this nickname is also an absolute asset to the company quick to help, clean and recommends what he thinks is best suited for your car . If you are wanting to get your car cleaned please go here. They are there day in day out wind rain or sunshine everytime I drive by doing there best to give your cars a fantastic clean but also provide some of the nicest customer service I have ever seen in my 25 years of being here . I wanted to write this review because everyone needs to know how incredibly hard working and resilient they are. I could go on and on with 10000x positive things to say truly. Thank you to the pair of you for simply being you.
2026年4月16日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Lauren Latimer,
We appreciate you taking the time to share your positive experience! It's wonderful to hear that our team made such a great impression and provided excellent service. We're happy to know their dedication is valued.
IMO Car Wash
All good till got home and noticed the…
All good till got home and noticed the windows and body of car had white left on i was not happy as it looked worse than it did before wash.
2026年4月13日
IMO Car Wash - Hartlepool からの回答
Ms Sheila Lodge,
We appreciate you bringing this to our attention. We're sorry the wash left white residue on your car. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Hartlepool からの回答
Phil Bellwood,
We appreciate your feedback and are happy to hear you consistently receive excellent service from our superbly run business!
IMO Car Wash
Worked well
Worked well. The guy was helpful and friendly. One observation is that the equipment is looking a bit tired but still does the job.
2026年4月10日
IMO Car Wash - Hartlepool からの回答
Jacko C,
We're glad you found the service helpful and friendly! We appreciate your observation regarding the equipment's condition and will consider this as we plan for improvements. Thank you!
IMO Car Wash
IMO Car Wash - Hartlepool からの回答
Charles Garthwaite,
We appreciate your feedback and are glad you enjoyed your experience with our excellent wash and helpful team member. Thank you for visiting us!
IMO Car Wash
Great car wash
Great local lads. Best car wash in hartlepool. Super friendly and have a laugh with customers.
2026年4月3日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Georgia ,
We appreciate you sharing your experience! We're happy to hear that you find our team friendly and that you enjoy your car wash visits with us.
IMO Car Wash
Car not fully clean again absolutely rubbish
Not the first time ( I complained last time and got a refund) when I inspected my car at home it was still covered in dirty marks across the boot, the front grill was filthy and side windows were dirty completely dissatisfied.. at present i don’t intend to use you’s again rather go to a hand wash company
2026年3月31日
IMO Car Wash - Hartlepool からの回答
robert mcguire,
We regret that the wash quality was unsatisfactory again. We appreciate you bringing this to our attention. Please contact us directly via email at Customer-Services@imo-carwash.co.uk, so we can investigate this further.
IMO Car Wash
Brilliant service
Brilliant service, friendly, helpful staff always willing to help and great value for money.
2026年3月30日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Sheldon Van Zyl,
We appreciate you sharing your experience. We're happy to hear that you found our service brilliant, our staff friendly and helpful, and that you got great value for money.
IMO Car Wash
Use regularly
Use regularly! Staff always polite and professional! Excellent service would always recommended
2026年3月30日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Jorden Pike,
We're happy to hear that you consistently receive polite, professional, and excellent service from our staff! Thank you for your recommendation; we appreciate it greatly.
IMO Car Wash
Local car wash, with local staff, do a great job
Ive been a monthly subscription customer for quite a few years now. I use the wash several times a month, my family also use this site regularly. The two brothers that run the site (Ian and Adrian) are friendly and polite coupled with a great wash i wouldn't go anywhere else. 100% recommend, especially with the good discounted offers you get for subscribing.
2026年3月28日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Colette,
We appreciate your long-term subscription and are so glad you and your family enjoy the wash. It's great to hear that you value the service and the discounted offers. We're happy you find our team friendly and polite. Thanks for the 100% recommendation!
IMO Car Wash
100% recommend
I’ve been using IMO Hartlepool for a long time now, and the quality of service has always been 2nd to none.
Always greeted with a welcoming smile and friendly interaction from Ian and Adrian, and never fail to provide a professional service.
2026年3月28日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Gemma,
We're happy to hear that you've consistently received excellent service at our location. We appreciate your kind words regarding the welcoming smiles and professional interactions you've experienced. Thank you for your positive feedback!
IMO Car Wash
Top Service
I always use this car wash and I always find the operatives pleasant. They guide you through the process which is easy to follow, the condition of my car is always spot on.
The quick pay system and app are very easy to use. Its obviously very popular as you generally have to queue but its worth the wait.
2026年3月20日
自発的なレビュー
IMO Car Wash - Hartlepool からの回答
Anthony,
We're happy to hear that you find our team pleasant and the process easy to follow! It's great to know your car's condition is always spot on and that you find the app easy to use. We appreciate your feedback!
IMO Car Wash
IMO Car Wash - Hartlepool からの回答
MR STEPHEN BAILEY,
We appreciate you taking the time to share your feedback with us. We're glad you found our service useful for a quick wash.
IMO Car Wash
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