The wash I attended was a beautiful location (wow), the elderly attendant was beyond thorough with exterior pre-wash. He even flushed out a long lost car key inside wipers box, missing for two yea... もっと見る
企業が回答しました
所在地
所在地を変更Victoria Road, KY1 1DT Kirkcaldy, GB
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First time I've used IMO car wash. Gentleman cleaning my car was very helpful explaining the process. Super polite and funny. Will definitely be back. My wee white car was spotless.
企業が回答しました
Easy to pre-pay via the app. The gentleman at the premises was very helpful and patient as I wasn't sure what I was to do. I'm very happy with how clean my car was and did not have to go over any pa... もっと見る
企業が回答しました
I paid £14 and the guy couldn’t get my cat through the machine, I had to drive through when I got out the other side my car was full of soap , so he told me to go back to starting point where he just... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Victoria Road, KY1 1DT, Kirkcaldy, 英国
4.3
優良
32件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a pleasure to do business with…
Always a pleasure to do business with the guy that washes my car is the best does a great job
2026年5月31日
IMO Car Wash - Kirkcaldy からの回答
William Littlejohn,
We are so pleased to hear you always have a great experience with us. Thank you for your kind words!
IMO Car Wash
IMO Car Wash - Kirkcaldy からの回答
Anthony John,
Thank you for your wonderful feedback! We are so glad to hear you appreciate our team's thoroughness.
IMO Car Wash
Quick and efficient service
2026年5月24日
IMO Car Wash - Kirkcaldy からの回答
Ralph Phanjoo,
We appreciate your feedback. We are glad you found our service quick and efficient. Thank you.
IMO Car Wash
Easy to pre-pay via the app
Easy to pre-pay via the app.
The gentleman at the premises was very helpful and patient as I wasn't sure what I was to do. I'm very happy with how clean my car was and did not have to go over any parts, which I've had to do at some manual car washes in the past.
2026年5月17日
IMO Car Wash - Kirkcaldy からの回答
Tracy,
We're happy to hear that pre-paying via the app was easy for you. It's great to know our team member was helpful and that your car was left perfectly clean. We appreciate your feedback!
IMO Car Wash
IMO Car Wash - Kirkcaldy からの回答
Gareth Davies,
We appreciate your positive feedback! We're so glad to hear that the operator is helpful and does a great job. Thanks for letting us know!
IMO Car Wash
You haven’t responded to my complaint…
You haven’t responded to my complaint so why are you asking for feedback on your service?
2026年5月4日
IMO Car Wash - Kirkcaldy からの回答
customer,
Our apologies that this email come through before we got back to you. I can see one of our customer service team has been in touch and assisted with your complaint.
IMO Car Wash
The worker was brilliant
The worker was brilliant, pre washed my car really well and made me laugh. It was a really good experience.
2026年4月29日
IMO Car Wash - Kirkcaldy からの回答
Karen Russell,
We're happy to hear that you had such a positive experience! It's wonderful to know our team member provided excellent service and made you laugh.
IMO Car Wash
The level of car the operator took…
The level of car the operator took doing the pre washes was impressive
2026年4月30日
IMO Car Wash - Kirkcaldy からの回答
Derek,
We appreciate you taking the time to share your feedback. We're happy to hear you were impressed with the care taken during the pre-wash!
IMO Car Wash
First time I've used IMO car wash
First time I've used IMO car wash. Gentleman cleaning my car was very helpful explaining the process.
Super polite and funny. Will definitely be back. My wee white car was spotless.
2026年4月30日
IMO Car Wash - Kirkcaldy からの回答
Kellie,
We're delighted to hear about your first experience! It's great that our team member was helpful and made you laugh. We appreciate your feedback and are so glad your car was spotless. We look forward to your next visit!
IMO Car Wash
Broke my fuel cover
The guy doing the pre wash opened my fuel cover (not cap) to wash around the fuel cap area... He left it open as he hadn't shut it properly. It came off during the wash inside the wash machine. When I told him my cover was missing he went in to retrieve it and told me I was lucky. He also said that it must of been stuck down with tape. I've never stuck anything down with tape 8n my car and what makes me lucky??? Will never go back... Im stuck with a scraped cover that now does stay on properly will be £36 out of pocket getting another one.
2026年4月24日
IMO Car Wash - Kirkcaldy からの回答
A Member of our team will be in touch via email.
IMO Car Wash
The gentleman who was working waIMO CAR WASH KIRKCALDY s very…
The gentleman who was working was very particular regarding rewash, he communicated very well.
2026年4月16日
IMO Car Wash - Kirkcaldy からの回答
Malcolm O'Kane,
We appreciate you sharing your experience! We're happy to hear the team member was thorough and communicated effectively regarding the rewash.
IMO Car Wash
A sparkling clean!
The pre-wash from the attendant was the best ever which made the final result absolutely sparkling!
2026年4月20日
IMO Car Wash - Kirkcaldy からの回答
Jock,
We appreciate you sharing your experience! We're so glad to hear that you received an excellent pre-wash and that you were delighted with the final result.
IMO Car Wash
IMO Car Wash - Kirkcaldy からの回答
David,
We appreciate your feedback and are so glad you find our services easy to use, our staff helpful, and our wash great!
IMO Car Wash
Efficient, friendly, helpful
The wash I attended was a beautiful location (wow), the elderly attendant was beyond thorough with exterior pre-wash. He even flushed out a long lost car key inside wipers box, missing for two years and missed by every other person who has washed my car!!!!! Amazing. He needs a huge Christmas bonus!!!!!!
2026年4月16日
IMO Car Wash - Kirkcaldy からの回答
CB,
We're happy you found the location beautiful and the attendant thorough. It's great to hear about the discovery of your missing car key! We appreciate your positive feedback.
IMO Car Wash
Just giving a good product at a great…
Just giving a good product at a great price if you take advantage of their offers.
2026年4月14日
IMO Car Wash - Kirkcaldy からの回答
ALLAN CROOKS,
We're happy you appreciate our great products and prices when taking advantage of our offers. Thank you for your positive feedback; it means a lot to us!
IMO Car Wash
Excellent
The guy was excellent..he took time to pre wash my car. He was pleasant and mannerly. All round very good experience.
2026年4月2日
IMO Car Wash - Kirkcaldy からの回答
Ms Wilson,
We're happy to hear about the excellent service you received! It's wonderful to know our team member took the time to pre-wash your car and was pleasant.
IMO Car Wash
Best pre wash I have had
Best pre wash I have had. The guy was taking his time and doing a great job on each individual motor.
2026年3月28日
IMO Car Wash - Kirkcaldy からの回答
Darren McGavin,
We appreciate you sharing your feedback! We're so glad to hear you received the best pre-wash and that our team member was thorough and did a great job.
IMO Car Wash
IMO Car Wash - Kirkcaldy からの回答
Lynsey,
We appreciate you highlighting our thorough pre-wash service and friendly team! We're glad you recommend us, and we value your positive feedback.
IMO Car Wash
Was a great experience
Was a great experience, with a very helpful person who went above and beyond.
2026年3月17日
IMO Car Wash - Kirkcaldy からの回答
Dean Guild,
We appreciate you sharing your experience! We're so glad to hear that you had a great experience with our helpful team member.
IMO Car Wash
IMO Car Wash - Kirkcaldy からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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