I purchased a single Ultra HD wash costing £15 from your app before I drove onto your premises in Leicester on Saturday 30 May. I was very angry once I drove onto your premises in Leicester to see th... もっと見る
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所在地
所在地を変更95 Oswin Road, LE3 1HR Leicester, GB
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Quick and easy, and didn’t have to mess around trying to sort out payment with the pay in advance. The staff was nice from what I could tell. However as we were leaving we did watch another member of... もっと見る
I bought a service that wasn’t available (Rain Guard) but the guy gave me options for changing it. Shame they weren’t allowed to put up a sign to stop me from buying it in the first place, but sounds... もっと見る
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Drove up, scanned QR code and paid, went through with no hassles, guys answered our questions about how to pull up and made sure all the brakes were correct, which was reassuring. Car looks fantastic!... もっと見る
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企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
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95 Oswin Road, LE3 1HR, Leicester, 英国
3.7
まあまあ
55件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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😡 VERY UNTRUSTWORTHY DODGY COMPANY 😡
I purchased a single Ultra HD wash costing £15 from your app before I drove onto your premises in Leicester on Saturday 30 May. I was very angry once I drove onto your premises in Leicester to see the Ultra HD was advertised at £14. The prices should be the same on your apps as your car wash premises. This is very bad untrustworthy advertising.
😡😡😡😡😡😡😡😡😡😡
2026年5月30日
IMO Car Wash - Leicester からの回答
Giles Worthington1480384133,
Thank you for your feedback. We are sorry to hear about the pricing discrepancy you experienced. Please contact us directly via email at Customer-Services@imo-carwash.co.uk so we can investigate this further.
IMO Car Wash
IMO Car Wash - Leicester からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
IMO Car Wash - Leicester からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Great service and my car looks lovely…
Great service and my car looks lovely for a very fair price thanks.
2026年4月23日
IMO Car Wash - Leicester からの回答
Kevin Brown,
We appreciate your feedback! We're so glad your car looks lovely, and that you found our service fairly priced. Thanks for visiting!
IMO Car Wash
some marks and dirt left on the car
I’m not fully satisfied with the result. There are still some marks and dirt left on the car, and I was hoping this could be corrected.
2026年5月1日
IMO Car Wash - Leicester からの回答
ALEX JOSEPH,
We appreciate your feedback. We regret that the wash left marks and dirt on your car. Please email us with the location and date of your visit so we can review the matter.
IMO Car Wash
Pre buyed a wash through the app it…
Pre buyed a wash through the app it wasn't showing until 4 hours after as I was in the queue already I had to pay the full price when I went to scan my rewards card it said expired what a joke.
2026年5月2日
IMO Car Wash - Leicester からの回答
Tufeil Noormahomed,
Please contact us through our website so we can investigate.
IMO Car Wash
Quick and easy
Quick and easy, and didn’t have to mess around trying to sort out payment with the pay in advance. The staff was nice from what I could tell. However as we were leaving we did watch another member of staff trying to parallel park someone’s car and messed it up horribly
2026年4月27日
IMO Car Wash - Leicester からの回答
J.Imaan,
We appreciate your recommendation and are so glad you enjoyed our efficient, quick clean and the great service from our staff!
IMO Car Wash
IMO Car Wash - Leicester からの回答
Mr. Allen,
We appreciate you sharing; we are so happy to hear that you found our staff and service great during your visit with us.
IMO Car Wash
IMO Car Wash - Leicester からの回答
Graham Brooks,
We appreciate you taking the time to share your positive feedback with us; your continued support means a lot to our team.
IMO Car Wash
First time back in some time
First time back in some time. We paid for a triple foam wash but did not get it. The rest of the service was fine.
2026年4月10日
IMO Car Wash - Leicester からの回答
S Singh ,
We appreciate you bringing this to our attention. We're sorry the triple foam wash was missed during your visit. We'll review this to ensure our services meet expectations.
IMO Car Wash
Not worth it
I recently tried the Ultra HD wash and was expecting a much better result for the price. Unfortunately, the quality didn’t match my expectations. For the same cost, I’ve had noticeably better outcomes at other car washes.
The windscreen wasn’t cleaned properly, and some stains were still visible after the wash, I actually had to clean them myself afterward. Overall, the attention to detail just wasn’t there. Disappointing experience, especially given the premium price.
2026年4月11日
IMO Car Wash - Leicester からの回答
customer,
Thank you for your feedback. We regret that the Ultra HD wash did not meet your expectations, and the windscreen cleanliness was not up to par. We'll share your comments with our team to improve our service. You can email us at info@imowash.de, so we can look into this further.
IMO Car Wash
It is misleading it says there supposed…
It is misleading it says there supposed to clean the wheels but they spray the wheels then say the not suppose dont clean the wheels leaving the wheels dirty and telling me the dirt is old the wheels say there supposed to be cleaned but they refuse to clean the wheels and then argue that it’s not there job
2026年4月11日
IMO Car Wash - Leicester からの回答
Many Thanks for your review. Please Contact Us via our Website so that we can investigate.
Many Thanks
IMO
Very well mannered and very helpful….
Very well mannered and very helpful towards my son. It was his first time through the car wash and the staff were very patient and helpful. Would highly recommend 👌
2026年4月10日
IMO Car Wash - Leicester からの回答
Kara,
We're happy to hear that our staff were patient and helpful during your son's first car wash experience! We appreciate your recommendation and are glad we made it a positive one.
IMO Car Wash
Wasn't expecting much to be honest
Wasn't expecting much to be honest, but left like I'd brought a new car 🤗well worth the money 👌
2026年4月1日
IMO Car Wash - Leicester からの回答
Joy Statham,
We're happy to hear that you feel like you drove away in a new car! It's great to know that you found the experience to be worth the money. Thanks for your feedback.
IMO Car Wash
Paid £12 for a wash and needed to clean…
Paid £12 for a wash and needed to clean my own wheels after as they were filthy and also dirt also had to be cleaned off after as the pre wash wasn’t good enough.
2026年4月3日
IMO Car Wash - Leicester からの回答
Miss L Moore,
We appreciate your feedback and regret that the wash did not meet your expectations, especially regarding wheel and dirt cleaning. We will review our processes.
IMO Car Wash
Fast and friendly
2026年3月26日
IMO Car Wash - Leicester からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
IMO Car Wash - Leicester からの回答
Mr Alex Athur,
We appreciate you sharing your experience with us. We're so happy to hear our staff were polite and helpful to you!
IMO Car Wash
Simple and easy
Simple and easy. As a woman felt safe. Have used before and will use again.
2026年3月23日
IMO Car Wash - Leicester からの回答
Claire Gooch,
We're happy to hear that our service was simple and easy for you. We're glad you felt safe and will use us again. Thank you for your positive feedback!
IMO Car Wash
IMO Car Wash - Leicester からの回答
Many thanks for your review
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