Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude. When your windscreen is covered in soap s... もっと見る
企業が回答しました
所在地
所在地を変更51-59 St Helens Road, WN7 4HA Leigh, GB
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レビュアーのコメントを見てみましょう
Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.
企業が回答しました
The automated side of the wash was as expected but the manual spraying and manual wash was very poor.
企業が回答しました
Great experiance as ever and my car is squeecky clean as always
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
51-59 St Helens Road, WN7 4HA, Leigh, 英国
3.3
まあまあ
16件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
never visiting again!
I paid online and entered the car wash, but was refused entry. The staff didn't know how to communicate or troubleshoot. I was asked to reverse all the way out, and I felt humiliated as the staff was very rude.
2026年5月24日
IMO Car Wash - Leigh からの回答
customer,
We are truly sorry to hear about your frustrating experience. It's concerning that you were refused entry after paying online and that our team's communication was unhelpful. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Really good car wash!
2026年5月24日
IMO Car Wash - Leigh からの回答
Sharron,
We appreciate your kind words. We are glad you enjoyed our car wash service. Thank you for your feedback!
IMO Car Wash
Used to like this car wash but ......!
Used to like this car wash & was always pleased with the result. However the past 2 times I have been one of the attendants has been very aggressive & rude.
When your windscreen is covered in soap suds it is hard to see through it, so banging on my window & looking irritated with me when I have not quite got the car into the correct position is unnecessary.
Car still come out clean, but don't think I will be back.
2026年5月8日
自発的なレビュー
IMO Car Wash - Leigh からの回答
KTS,
We appreciate your feedback and are sorry to hear about the negative experiences with our staff. We will address this behavior to ensure a more pleasant experience in the future. We value your business.
IMO Car Wash
Thanks for giving my car a good clean ✔️
2026年4月28日
IMO Car Wash - Leigh からの回答
Stephen ,
We appreciate you taking the time to leave us a review. We are so glad to hear that you were happy with how clean your car was. Thank you!
IMO Car Wash
Quick easy to use app and Quick service…
Quick easy to use app and Quick service from the lads
2026年4月20日
IMO Car Wash - Leigh からの回答
Geoff Harkness,
We appreciate you letting us know how quick and easy it is to use our app and that you received quick service. We're so glad you had a positive experience!
IMO Car Wash
The automated side of the wash was as…
The automated side of the wash was as expected but the manual spraying and manual wash was very poor.
2026年4月19日
IMO Car Wash - Leigh からの回答
Mike Lowe,
We appreciate your feedback. We're sorry the manual wash was not satisfactory. We will review our procedures to ensure better service in the future.
IMO Car Wash
my car still had bubbles on and parts…
my car still had bubbles on and parts where not clean
2026年3月28日
IMO Car Wash - Leigh からの回答
Joanne,
We appreciate your feedback and regret that the cleaning was not up to standards. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Prices just get made up as they go…
Prices just get made up as they go along. Mini valet listed at £25. Last time I went it was £30 which I accepted because the car had slightly more to hoover. This time was average amount of hoovering required, and said it was £40. When I said no to £40 and stated it is listed 3 feet away from me on the board at £25 the attendant said okay £35. At this point my patience had worn thin and I just said your listed price is £25, it’s either that or not at all. The attendant shrugged and said no. I said fine I will go elsewhere from now on.
2026年3月27日
自発的なレビュー
IMO Car Wash - Leigh からの回答
Martin13,
We appreciate you bringing this pricing inconsistency to our attention. We're sorry to hear about the frustrating experience you had with the mini valet service. We'll review our pricing procedures to ensure clarity and consistency for all customers in the future. Thanks for your feedback.
IMO Car Wash
Carwash attendant rude
Carwash attendant spent entire time he was dealing with me on his phone taking a personal phone call.
2026年3月15日
IMO Car Wash - Leigh からの回答
Thomas Creevy,
We appreciate your feedback and time. We're sorry that our service did not meet expectations due to the phone call. We will address this issue.
IMO Car Wash
IMO Car Wash - Leigh からの回答
Chris Cooper,
We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Unhelpful service
Unhelpful service. Assistant at the Leigh branch was rude and really unhelpful.
2026年3月1日
IMO Car Wash - Leigh からの回答
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Great experience at IMO Car Wash
Great experience at IMO Car Wash. Quick, efficient service and the car came out spotless. Definitely worth it and I’ll be coming back.
2026年2月9日
IMO Car Wash - Leigh からの回答
Natalia,
We're happy you had such a great experience! It's wonderful to know our quick, efficient service left your car spotless. We appreciate your feedback and look forward to seeing you again.
IMO Car Wash
IMO Car Wash - Leigh からの回答
Susan Wilcock,
We're glad you enjoyed your experience! Thank you for your positive feedback regarding our prices and speed.
IMO Car Wash
Wrong wash provided
We paid for a Total Wax but didn’t get it. The car in front of us was having issues with the car wash not moving along the track, the guy manning the station was back and to into the office pressing buttons to get it functioning again. When brushing and spraying our car he missed a lot of areas and then when it was our turn to go through the wash it was the diamond wax that was flashing on the screen, which is less than what we paid for. The car wash also stopped too early and we had to drive through without it being dried. Had to go back over a lot of the dirty spots when we got home which isn’t good.
2026年1月3日
IMO Car Wash - Leigh からの回答
Jo Talbot-Andrews,
We appreciate you taking the time to share your experience. We're sorry the total wax wasn't properly applied and the wash stopped prematurely. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Leigh からの回答
Thank you for your great feedback. We’re very pleased that our service met your expectations.
£18 waste of money and time
£18 waste of money and time, didn't clean my car properly my wheels didn't get cleaned and the pre wash was a guy spraying something on the bottom end the car and brushing the front window. In the end I went to a DIY jet wash and did it myself.
2025年12月29日
IMO Car Wash - Leigh からの回答
Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk
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