Very pleasant & helpful attendant. Offer of £5 off an Ultra HD wash gave me the opportunity to try it as I normally go for a more basic wash. Car looked like new after the wash. I would have no he... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, LL30 1RT Llandudno, GB
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レビュアーのコメントを見てみましょう
While going thru car wash, broke the airbag cover on my land rover discovery sport and therefor set my airbag off!.. so then I was stuck at the carwash until recovery arived and now I have no car unti... もっと見る
企業が回答しました
The team at Llandudno are first class from full valet to working the machines and no job is to big or small - each car I’ve had always first class service great work and the service is brilliant the s... もっと見る
企業が回答しました
The attendant did an excellent job. The car was covered in heavy dirt after a couple of weeks of driving on the country back roads.
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Unit 1, LL30 1RT, Llandudno, 英国
4.0
ほぼ満足
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Paid for the premium service but there…
Paid for the premium service but there was still bird poo on two windows, bird poo on door.
2026年5月28日
IMO Car Wash - Llandudno からの回答
Danny dan,
We regret the oversight with the bird droppings. We are reviewing our cleaning process.
IMO Car Wash
Very pleasant & helpful attendant.
Very pleasant & helpful attendant.
Offer of £5 off an Ultra HD wash gave me the opportunity to try it as I normally go for a more basic wash.
Car looked like new after the wash.
I would have no hesitation in recommending IMO based on my
experience.
2026年5月21日
IMO Car Wash - Llandudno からの回答
Mrs Ann Williams,
We're so happy to hear you had such a pleasant experience with our attendant and enjoyed trying the Ultra HD wash! It's wonderful that your car looked like new, and we appreciate your recommendation.
IMO Car Wash
While going thru car wash
While going thru car wash, broke the airbag cover on my land rover discovery sport and therefor set my airbag off!.. so then I was stuck at the carwash until recovery arived and now I have no car until I hear from IMO Inurance company.. the person in charge at Llandudno IMO said they could't do nothing and I demanded to speak to another member of staff. I would't recomend here until they get better staff and resolve the problem with there machine.
2026年5月23日
IMO Car Wash - Llandudno からの回答
Dion Hughes,
We are very sorry to hear about the issues you experienced with the car wash, If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The team at Llandudno are first class…
The team at Llandudno are first class from full valet to working the machines and no job is to big or small - each car I’ve had always first class service great work and the service is brilliant the staff is brilliant and the the attention to details is first class
2025年12月11日
IMO Car Wash - Llandudno からの回答
Hey jones,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Disappointing result
Staff member was friendly, as always. I paid for a Ceramic XTR wash, which I have been pleased with in the past. On this occasion however, my car was not left sparkling clean but somewhat dull and streaky. Quite disappointing really. Chamois sponge slats were not there, so not sure if that was a factor. I was not informed of their absence either. It is too expensive not to be coming away 100% satisfied.
2026年5月10日
IMO Car Wash - Llandudno からの回答
AH,
We appreciate your feedback. We're sorry your Ceramic XTR wash left your car dull and streaky. We will investigate the missing chamois sponge slats. We aim for 100% satisfaction and value your comments.
IMO Car Wash
IMO Car Wash - Llandudno からの回答
Andy Roberts ,
We appreciate your positive feedback and are so glad you had a great, quick experience and a gleaming car!
IMO Car Wash
IMO Car Wash - Llandudno からの回答
Mr. Peter Watton,
We appreciate your kind words! We are so glad to hear you consistently receive friendly, courteous, and professional service from our team.
IMO Car Wash
It’s very nice and organised washing…
It’s very nice and organised washing plants. Staffs are very helpful.
2026年4月25日
IMO Car Wash - Llandudno からの回答
Lakhansi Keshwalla,
We appreciate your positive feedback! We're so glad to hear that you find our washing facilities well-organized and our staff helpful.
IMO Car Wash
Great car wash
2026年4月8日
IMO Car Wash - Llandudno からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
installed the app on my phone and it was easy to book online
installed the app on my phone and the services were easy to access and to book online
2026年4月8日
IMO Car Wash - Llandudno からの回答
Richard smart,
We're happy to hear that you found our app easy to use and booking services online was simple. Thank you for your positive feedback and time!
IMO Car Wash
Great guy there who is polite attentive…
Great guy there who is polite attentive and thorough! Always
2026年4月6日
IMO Car Wash - Llandudno からの回答
Andy R,
We appreciate you sharing your positive experience! We're so glad to hear that you found our team member polite, attentive, and thorough.
IMO Car Wash
Car was still filthy and I payed for…
Car was still filthy and I payed for the highest wash i photos for proof
2026年3月20日
IMO Car Wash - Llandudno からの回答
Please contact us via our Website so that we can investigate this matter further.
Many thanks
Great Customer Service
thorough Pre-wash , polite and friendly people in the service area.
Overall very pleased with the service and wash.
2026年3月18日
IMO Car Wash - Llandudno からの回答
Jazz,
We appreciate your positive feedback! We're so glad you were pleased with the pre-wash and the team's friendly service, and that you enjoyed the overall wash quality.
IMO Car Wash
Great Tripple Foam
Nicely greeted, read my code correctly. Had a great clean of winter grime off my car
2026年3月10日
IMO Car Wash - Llandudno からの回答
Andrew C Roberts,
We're so glad you were nicely greeted and your code was read correctly! It's great to know your car is free of winter grime. Thank you for your feedback.
IMO Car Wash
IMO Car Wash - Llandudno からの回答
richard monk,
We appreciate your feedback. We're sorry the wheels weren't satisfactory and will review our processes.
IMO Car Wash
IMO Car Wash - Llandudno からの回答
Carwyn Williams,
We're happy to hear that our services met your expectations, and our staff was polite. Thank you for your positive feedback!
IMO Car Wash
First visit….not the last….car came out…
First visit….not the last….car came out gleaming!!! ⭐
2026年1月29日
IMO Car Wash - Llandudno からの回答
Emyr Jones,
We're happy to hear that you enjoyed your first visit, and we appreciate your kind words. We look forward to seeing you again!
IMO Car Wash
Not a great wash
I opted for a £7.50 wiash but it didn't wash my car very well. I was left with dirt around my cars and wheels still dirty. I dont feel the hand pre wash is done well at all and always feels very rushed
2026年1月29日
IMO Car Wash - Llandudno からの回答
Dave H,
We appreciate your feedback and regret that the wash quality did not meet your expectations. We'll review the pre-wash process to ensure it's more thorough.
IMO Car Wash
IMO Car Wash - Llandudno からの回答
Georgina Smith,
We appreciate your kind words! We're glad you found our staff helpful and liked the variety of cleaning options.
IMO Car Wash
Used the app for the first time!
Used the app for the first time and enjoyed some extra discount!
Always a polite service.
Thank you
2026年1月26日
IMO Car Wash - Llandudno からの回答
Gareth Saunders,
We appreciate you trying our app and are happy you enjoyed the discount. It's great to hear you consistently receive polite service. Thank you for your feedback!
IMO Car Wash
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