Great job, car is gleaming. Great customer service and great price. Fella doing it was very friendly. Alloys even came up amazing.
企業が回答しました
所在地
所在地を変更2 Jubilee Road, BT23 4YH Newtownards, GB
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The lad who was in attendance at your Ards carwash was friendly and engaged in conversation even though he was extremely busy, plus he gave the car a great prewash.glad I brought a bundle deal of six�... もっと見る
企業が回答しました
Wash overall is good, the only thing I picked up on as it doesn’t rinse the suds/wax enough before drying. Then the rotating curtain things at the end that flap over your car to give that we shammy te... もっと見る
企業が回答しました
I had an issue with the vouchers in the IMO app contacting customer service and had response and problem fixed next day ....Very good service there. Newtownards IMO car wash ... Has been ok in pas... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
2 Jubilee Road, BT23 4YH, Newtownards, 英国
3.7
まあまあ
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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IMO Car Wash - Newtownards からの回答
Patricia Mccartney,
We're so glad you were pleased with your experience. Thank you for sharing your feedback!
IMO Car Wash
Great job
Great job, car is gleaming. Great customer service and great price. Fella doing it was very friendly. Alloys even came up amazing.
2026年5月27日
IMO Car Wash - Newtownards からの回答
Glenn Hall,
We truly appreciate your kind words! We are so happy to hear your car is gleaming and our team provided excellent service. Thank you for your feedback!
IMO Car Wash
Car nice and clean
2026年5月4日
IMO Car Wash - Newtownards からの回答
Brian ferris,
We appreciate your kind words. We are glad you enjoyed our service.
IMO Car Wash
IMO Car Wash - Newtownards からの回答
Hey John,
Thank you so much for this wonderful feedback—we really appreciated it 😊
It’s great to hear that you’re always satisfied with our service. That’s exactly how it should be 👍
Thank you for your loyalty.
Best regards and safe travels 🚗✨
Your IMO Car Wash Customer Service Team
Token thing didn’t work straight away…
Token thing didn’t work straight away and the guy told me it was not being accepted even though I paid for it and had an email from five minutes earlier. Asked for cash. I told him no and when he scanned it again it went through.
The was itself is average at best. Terrible job on the wheels but the body of the car was ok.
2026年5月4日
IMO Car Wash - Newtownards からの回答
Peter Parker,
Thank you for your feedback. We regret the initial issue with the token and the inconvenience it caused. We'll investigate this. We're also sorry the wash quality, especially on the wheels, was not satisfactory.
IMO Car Wash
The lad who was in attendance .
The lad who was in attendance at your Ards carwash was friendly and engaged in conversation even though he was extremely busy, plus he gave the car a great prewash.glad I brought a bundle deal of six👍
2026年4月25日
IMO Car Wash - Newtownards からの回答
Mr Andrew Bell,
We appreciate you sharing your positive experience! It's great to know the team member at Ards was friendly and provided a great prewash, even while busy. We're glad you enjoyed the bundle deal.
IMO Car Wash
I use the Newtownards IMO a lot and…
I use the Newtownards IMO a lot and it’s always quick and friendly. Plenty of price options depending on your budget, and even the cheaper wash does a decent job. Spend a bit more and the car comes out looking spotless. Can’t fault it.
2026年3月22日
IMO Car Wash - Newtownards からの回答
Wayne,
We appreciate your positive feedback regarding the speed and friendliness at the Newtownards location. We're happy to hear that you find our range of wash options suitable for your budget and effective at cleaning your vehicle.
IMO Car Wash
The wash was £19 and lasted a few…
The wash was £19 and lasted a few minutes and didn’t clean my car properly, I didn’t rate this system/ service.
2026年4月9日
IMO Car Wash - Newtownards からの回答
Mark Taylor,
We appreciate your feedback and we're sorry the wash was unsatisfactory for the price paid. We'll review our service to improve our cleaning process.
IMO Car Wash
Staff have very limited its getting wors at Newtownards English
Staff have very limited English, but that is can live with.
The wheel cleaner on the left hand side appears to be jammed and not moving towards the vehicle. And yes its clearly obvious to the staff but they declined to tell customers.
2026年4月8日
IMO Car Wash - Newtownards からの回答
Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.
Friendly staff keeping me right going…
Friendly staff keeping me right going through the car wash
2026年4月1日
IMO Car Wash - Newtownards からの回答
isabell Turner,
We appreciate you sharing your experience with us. We're so glad to hear that our friendly staff were helpful as you went through the car wash!
IMO Car Wash
IMO Car Wash - Newtownards からの回答
Jpn71,
We appreciate you taking the time to share your experience! We're so glad to hear you were happy with our team.
IMO Car Wash
IMO Car Wash - Newtownards からの回答
John Gray,
We appreciate your positive feedback! We're so glad you found our service quick and easy to use, and that you enjoyed the great wash.
IMO Car Wash
IMO Car Wash - Newtownards からの回答
Junait Chakman,
We appreciate you sharing your experience! We're so glad our system works well for you. Thanks for the positive feedback; it means a lot to us.
IMO Car Wash
IMO Car Wash - Newtownards からの回答
Jason Watton,
We're happy you enjoyed your first purchase and the complimentary triple foam. Thank you for sharing your positive experience with us!
IMO Car Wash
Not the best
I paid £18 for the top-tier wash expecting a noticeably better result, but unfortunately it was really disappointing. My car came out with visible water marks and patches of dirt still left on the body, which defeats the whole purpose of paying for a “premium” service.
Honestly, I couldn’t see any difference between this and the £10 basic wash, which makes the higher price feel like a complete waste of money. For nearly double the cost, I expected a much more thorough clean and attention to detail.
I wouldn’t recommend the upgraded wash based on this experience and would suggest saving your money or looking elsewhere for better value and quality.
2026年3月28日
IMO Car Wash - Newtownards からの回答
customer,
We appreciate your feedback and are sorry the top-tier wash did not meet your expectations. It's disappointing to hear your car was left with water marks and dirt. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
New young guy working here
New young guy working here, doesn’t speak English but he got someone on the phone who did. Ok once he got the machine working. Going to be difficult for him until he learns English.
2026年3月24日
IMO Car Wash - Newtownards からの回答
Julie,
We appreciate your feedback and time. We'll ensure our team receives more support to improve communication and efficiency. We want to provide a better experience for everyone.
IMO Car Wash
Very poor wash
Very poor wash got the high end and was left with water marks and a poor clean. Better places to spend £18
2026年3月23日
IMO Car Wash - Newtownards からの回答
Please contact us via our website so that we can investigate this further.
Many thanks
Wash overall is good but could improve
Wash overall is good, the only thing I picked up on as it doesn’t rinse the suds/wax enough before drying. Then the rotating curtain things at the end that flap over your car to give that we shammy tends to leave a lot of smears and dirty watermark spots. I had to shammy it myself when I got home as it was annoying me. Expected better for the price if I’m honest.
2026年3月17日
IMO Car Wash - Newtownards からの回答
Michael,
Thank you for your feedback. We're sorry the rinse and drying left smears and spots on your car. We will look into improving these areas to provide a better wash experience. We appreciate you bringing this to our attention.
IMO Car Wash
Car was cleaned quite well but has a…
Car was cleaned quite well but has a few dirty msrks still on her when i left the csr wash' could i suggest that your staff open the car doors and wash down the inside steel areas of the doors.
2026年3月14日
IMO Car Wash - Newtownards からの回答
Darren Martin,
We appreciate your feedback and are glad the car was mostly cleaned well. We'll share your suggestion about cleaning the inside door areas with our staff to improve our service. Thank you!
IMO Car Wash
The men knocked my back reg plate off…
The men knocked my back reg plate off with their brushes and scraped the passenger door on the drivers side.
2026年3月11日
IMO Car Wash - Newtownards からの回答
Stephanie,
A member of our customer service team will be in touch Via email soon.
IMO Car Wash
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