The wash and staff are great, however biggest downfall is consistent watermarks after the wash as the dryers don’t seem strong enough or maybe effective enough. Other than this it’s a great experience... もっと見る
企業が回答しました
所在地
所在地を変更Harlestone Road, NN5 7AB Northampton, GB
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They have been here a few years now, service is normally good, except on busy times. Wax excess over roof is common, drying doesn’t dry your car, needs attention!!! Prices keep on slowing going up,... もっと見る
Poor customer service, no real interaction. Road surface is uneven. Clean was not great quality, still had marks & debris on the car afterwards. The clean is quick but no real consideration for qua... もっと見る
企業が回答しました
Used the QR code while waiting in the queue, which made the process even easier and super quick. Was in and out in 15 mins. Added bonus to get 5% off!
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Harlestone Road, NN5 7AB, Northampton, 英国
3.8
ほぼ満足
58件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Great service as always
Great service as always. The people there never stop working and do a very good job.
2026年5月29日
IMO Car Wash - Northampton からの回答
Helen Maria,
We are so pleased to hear you consistently receive great service. We appreciate your kind words about our diligent team!
IMO Car Wash
Very quick and easy great service and…
Very quick and easy great service and very friendly
2026年5月25日
IMO Car Wash - Northampton からの回答
William Harris,
We appreciate your positive feedback! We're glad you enjoyed our quick, easy, and friendly service.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The wash and staff are great
The wash and staff are great, however biggest downfall is consistent watermarks after the wash as the dryers don’t seem strong enough or maybe effective enough. Other than this it’s a great experience
2026年5月24日
IMO Car Wash - Northampton からの回答
James,
We're glad you appreciate our wash and staff. We understand your concern about watermarks and the dryer's effectiveness. We'll look into this to improve your experience.
IMO Car Wash
Used the QR code this time
Used the QR code while waiting in the queue, which made the process even easier and super quick. Was in and out in 15 mins. Added bonus to get 5% off!
2026年5月22日
IMO Car Wash - Northampton からの回答
Lauren McDermott,
We're so glad to hear you had such a quick and easy experience using the QR code! Thank you for sharing your positive feedback.
IMO Car Wash
Northampton IMO Team are the Best!
The Northampton IMO Team are fantastic, they do a great job and are a credit to IMO
2026年5月20日
IMO Car Wash - Northampton からの回答
Customer,
We truly appreciate you sharing your positive experience! We're delighted to hear our team does such a great job.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Andrew Hawtin,
We appreciate your kind words about our quick service. We're glad to know you had a great experience.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Hey Steven
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨
Poor customer service
Poor customer service, no real interaction.
Road surface is uneven.
Clean was not great quality, still had marks & debris on the car afterwards.
The clean is quick but no real consideration for quality.
2026年5月10日
IMO Car Wash - Northampton からの回答
Christian,
We regret that our service and wash quality did not meet your expectations. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Always quick and great job friendly…
Always quick and great job friendly staff wouldn't use anyone else
2026年5月8日
IMO Car Wash - Northampton からの回答
Susan,
We appreciate your fantastic review! We're so glad that you value our quick service, great work, and friendly staff. Thanks for your loyalty!
IMO Car Wash
High quality 👌
It's been a while I didn't wash my car in this place but the staff remains kind and attentive and the service high quality as usual.
2026年5月2日
IMO Car Wash - Northampton からの回答
Manuel Moreira,
We appreciate you choosing us again! We're happy to hear that our staff's kindness and the high-quality service met your expectations. Thank you for your positive feedback.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Matthew,
We appreciate your top rating! We are very glad you had a good experience with our team. Thank you for your positive feedback.
IMO Car Wash
Not a good wash
Because they were so busy, the prewash was virtually non existent. My car had still got dirty spots
2026年4月26日
IMO Car Wash - Northampton からの回答
Anthony Bason,
We regret the prewash was insufficient due to high traffic, leaving dirty spots. We'll review our procedures to improve, thanks for the feedback.
IMO Car Wash
Not a good clean
windows still had dirty streaks, soap leftover on the vinyl areas and didn't look particularly polished and had spent £9,50
The staff were friendly but the machine wasn't good at all for what it costs
2026年4月25日
自発的なレビュー
IMO Car Wash - Northampton からの回答
jose montoya,
We appreciate your feedback. We're sorry the wash quality was lacking for the price paid, leaving streaks and soap residue. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Didn’t get all the makes off car
2026年4月25日
IMO Car Wash - Northampton からの回答
Tracy Bass,
We regret that our service missed some spots. We'll review our process to improve. Thanks for the feedback.
IMO Car Wash
Oil marks on the car
I went for the car wash , spend 18 £ for platinum car wash , get back home and I have to start cleaning my car from Oil smsll drops over the lhs front wheel and front bumper .
On top of that , platinum car wash provided waxing on the body , I didint noticed this at all on my car . Never going back there again
Owner of 2026 y civic .
2026年4月24日
IMO Car Wash - Northampton からの回答
Lukasz Budziszewski,
We appreciate your feedback and are sorry the platinum car wash did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Northampton からの回答
customer,
We appreciate you sharing! We're so happy to hear that our staff was helpful, quick, and friendly for you during your visit with us.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Vincent Isaac-Ete,
We appreciate you sharing your experience with us; we are glad to hear you were satisfied with the work.
IMO Car Wash
Staff is rude and non supportive
Staff is rude and non supportive. They are always in rush and service provided is not satisfactory.
2026年4月19日
IMO Car Wash - Northampton からの回答
customer,
We appreciate your feedback and are sorry to learn that our team seemed unhelpful and the service was unsatisfactory. Please contact us directly.
IMO Car Wash
IMO Car Wash - Northampton からの回答
Mrs Cowley,
We appreciate you sharing! We're so happy to hear that our staff was helpful and our service was quick and efficient for you.
IMO Car Wash
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