IMO Car Wash - Pendlebury レビュー 22

TrustScore 5段階評価の3.5

3.6

538 Bolton Road, M27 4DL Swinton, GB


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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

The guy who initially jet washes the car down was too busy talking to someone my wheels and boot didn’t get cleaned properly prior to going through the wash so they came out just at dirty so pointless... もっと見る

企業が回答しました

5つ星のうち1の評価

Very dissatisfied, charged £40 for a kia ceed, left Dad's wheelchair and cushion in the pooring rain and didn't tell us, he couldn't use it for 3 days it was that wet! Poor job on upholstery and misse... もっと見る

企業が回答しました

5つ星のうち5の評価

Very straight forward easy to get through. I went around lunchtime so only two cars ahead of me. The app seems the simplest way to pay in advance just show them the qr code. Lots of different washes s... もっと見る

企業が回答しました

5つ星のうち5の評価

Extremely friendly staff and very welcoming, high detail of care put into the clean as well as a great time for everything to be completed

企業が回答しました


企業情報

  1. 洗車

当該企業による記述

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


連絡先

  • 538 Bolton Road, M27 4DL, Swinton, 英国

3.6

まあまあ

TrustScore 5段階評価の3.5

22件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち3の評価

Not great staff

The guy who initially jet washes the car down was too busy talking to someone my wheels and boot didn’t get cleaned properly prior to going through the wash so they came out just at dirty so pointless £11 wash really!

2026年5月27日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Lisa Whiteley,

We appreciate your feedback. We regret that the pre-wash was inadequate, leaving your wheels and boot still dirty. We will address this with our team to improve our service.

IMO Car Wash

5つ星のうち1の評価

The drying machine was not working…

The drying machine was not working correctly.
As I drove in the two staff were sat in the valeting booth so they must have seen me drive in and I waited a few minutes but then had to sound the horn for attention, I had bought a wash through the app and watched the attendant pre rinse , I felt it was not up to the normal standard however I went through the machine and noticed the overhead dryer was not working which left the car wet and the drying pads at the end just left it streaky , I mentioned it to the attendant on the way out and he said they knew about it , very disappointed they did not tell me before I went in , customer services were very good with addressing the issue though.

2026年5月21日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Terry McMullen,

Thank you for sharing your recent experience with us. We are truly sorry to hear that the drying machine was not working correctly and that you were not informed of this issue beforehand. We appreciate you bringing these concerns to our attention, and we will address them internally to improve our service.

IMO Car Wash

5つ星のうち5の評価

Use this car wash all the time 👍

Use this car wash all
The time - the guys that run the place are very friendly and do a brilliant job of cleaning my car.

2026年5月12日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Damion Wall,

We are so pleased to hear you always have a brilliant experience with us and that our team is friendly. Thank you for your continued support!

IMO Car Wash

5つ星のうち2の評価

My car was streaky and seemed as though…

My car was streaky and seemed as though dirty water was used. Very disappointing

2026年5月2日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

customer,

We appreciate your feedback and regret that the wash left streaks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Perfect Valet Service

Extremely friendly staff and very welcoming, high detail of care put into the clean as well as a great time for everything to be completed

2026年4月30日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

customer,

We appreciate your feedback and are so glad to hear that you found our staff friendly and welcoming! We're also happy you were satisfied with the care and speed of our service.

IMO Car Wash

5つ星のうち5の評価

Very clean

Very clean and fast

2026年4月28日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Chun,

We appreciate you taking the time to share your experience; we're so glad you found our service fast and clean!

IMO Car Wash

5つ星のうち5の評価

Lovely customer service

Lovely customer service. Fast service. Loved the app to pay online

2026年4月23日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

customer ted,

We appreciate your kind words! We're happy to hear you received lovely customer service, fast service, and enjoyed using the app for online payments.

IMO Car Wash

5つ星のうち5の評価

Very straight forward

Very straight forward easy to get through. I went around lunchtime so only two cars ahead of me. The app seems the simplest way to pay in advance just show them the qr code. Lots of different washes so just pick what your happy to pay. The end result was good very happy with the shine. I had the triple foam which certainly used plenty of soap and the dryer works well so I will be calling through again. The staff are cheerful and work hard before you go in the automated washer to clean windows and wheels. Recommended .

2026年4月7日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Andrew Gallagher,

We're happy to hear that you found our wash process straightforward and efficient! It's great to know you were pleased with the app, the variety of wash options, and the final shine. We appreciate your recommendation and are glad our team's hard work made a positive impression.

IMO Car Wash

5つ星のうち1の評価

£13.50 for a £7.50 wash

I paid for eco plus on the app the man said which one do you want so I said £6 eco plus. He said £7.50 one is better with shampoo not just water so I said ok do that how do I pay the difference cash or card? He said either so I offered my card and he charged me £7.50 not £1.50 he was a foreign gentleman so obviously misunderstood me but said show me the app next time you come in I will sort it. Not really good enough I should have been given my refund as I may not go in for weeks and if its a different staff member how do I prove they owe me £6? So I paid £13.50 out for a basic triple foam wash!

2026年3月27日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Linda,

We are sorry to hear that this situation occurred , Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち1の評価

Closed 3.15pm sunday

Paid for ceramic wash. Got to the car wash at 3.15pm Sunday it was closed. Joke

2026年3月22日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Please contact us via our Website so that we can investigate this matter further.

Many thanks

5つ星のうち5の評価

Extremely efficient

This carwash is always extremely efficient, worth every penny and will keep coming back as I’m always happy with the results

2026年1月31日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Chelsey,

We appreciate you taking the time to share your experience! We're so happy to hear that you find our car wash efficient and worth the money, and that you're always happy with the outcome.

IMO Car Wash

5つ星のうち5の評価

Quick and efficient

Quick and efficient! Car looks good!

2026年1月25日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

customer,

We're happy to hear that you found our service quick and efficient! We appreciate your positive feedback on the car's appearance.

IMO Car Wash

5つ星のうち5の評価

Great

Friendly staff, clean car 🚘

2026年1月24日
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Sophie,

We're glad you appreciated our friendly staff and clean car. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

5つ星のうち5の評価

IMO Pendlebury absolutely brilliant…

IMO Pendlebury absolutely brilliant service from Anas and his staff. Had the mini valet and it was a superb job. Really friendly lads. I would definitely use again.

2024年10月24日
自発的なレビュー
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Thank you so much for taking the time to leave a review. We are so pleased you enjoyed your experience with IMO

5つ星のうち4の評価

Took my car there this morning.

Took my car there this morning.. very pleased with the result....would definitely use them again...

2024年2月12日
自発的なレビュー
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

Glad you were pleased with our service yesterday! We will pass on your feedback to the team in Pendlebury.

5つ星のうち1の評価

Very dissatisfied

Very dissatisfied, charged £40 for a kia ceed, left Dad's wheelchair and cushion in the pooring rain and didn't tell us, he couldn't use it for 3 days it was that wet! Poor job on upholstery and missed all the door storage leaving sticky sweets still stuck inside when he'd said it would be 100% for that price and lost a piece of upholstery out of the centre so can't store anything in it now or it will disappear. Definitely wouldn't use again!!! Car smelled weird too 🤔

2024年1月23日
自発的なレビュー
IMO Car Wash - Pendlebury ロゴ

IMO Car Wash - Pendlebury からの回答

We are sorry to hear about your poor experience at our site. Please contact us on customer-services@imo-carwash.co.uk so we can assist you

5つ星のうち1の評価

Save your car

Went for a usual wash line up on the ramp to have the car infront go backwards hit my car luckily there was no damage. Sat in the actual car wash for 30 mins as someone kept braking inside when you’re not suppose to brake so all the cars was going backwards hitting each other I was terrified my car was going to get hit again never have I experience something so unpleasant. In the end the cars had to drive out as the whole thing broke so couldn’t wash any cars so the man just dried our car from what water was on it. Compensated with an air freshener. I use to come here all the time won’t bother now as I don’t need the stress in my life of my car getting backed into causing rows with other drivers. Never again

2023年4月8日
自発的なレビュー

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