Efficient friendly service, easy to pay either by the app or on arrival. Variety of washes available to choose from basic to full valet. Always happy using this location
企業が回答しました
所在地
所在地を変更The Meadway, RG30 4AG Reading, GB
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レビュアーのコメントを見てみましょう
Visited for the first time and opted for the 'Ceramic XTR' wash as I made the mistake of parking under a tree. The staff were a bit on the rude side, but I don't expect amazing customer serv... もっと見る
企業が回答しました
Pre-paid bundle - arrived early in day (just after 8:30), no queue, straight into wash. Experience always excellent as long as the wash is actually open! When it's not, there's no way of checking befo... もっと見る
企業が回答しました
First time using IMO car wash and I was a bit confused, ended up paying separately for the drive thru then interior! Lovely guy apologized gave me a discount plus another for next time!!! Great job,... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
The Meadway, RG30 4AG, Reading, 英国
4.2
ほぼ満足
65件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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The guys are so friendly
2026年6月1日
IMO Car Wash - Reading からの回答
Mrs Dane,
We appreciate your kind words! We are glad you enjoyed your visit.
IMO Car Wash
It was quick but did not leave the car…
It was quick but did not leave the car spotless. There were water/soap marks on the windows and body
2026年6月1日
IMO Car Wash - Reading からの回答
Barry,
We appreciate your feedback and regret that the wash left marks. We will investigate our process to improve.
IMO Car Wash
IMO Car Wash - Reading からの回答
keith mitchell,
We are glad you always get a good job!
IMO Car Wash
Fast prompt service as always
2026年5月26日
IMO Car Wash - Reading からの回答
Lorraine Green,
We appreciate your feedback. We are glad you found our service fast and prompt. Thank you.
IMO Car Wash
IMO Car Wash - Reading からの回答
Jo Kalisz Vel Kalisiak,
We're glad you found our service good and our staff friendly. Thanks for your positive feedback!
IMO Car Wash
Awful
Awful! Worst Car Wash I’ve ever had. Went for the ULTRA HD and it left my car all smeared in white stains when I got home! Will NOT be coming back
2026年5月23日
IMO Car Wash - Reading からの回答
Hotshot_13,
We're sorry the wash left white stains on your car. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Disappointing results
Visited for the first time and opted for the 'Ceramic XTR' wash as I made the mistake of parking under a tree. The staff were a bit on the rude side, but I don't expect amazing customer service at a car wash.
However, I do expect my car to be cleaned properly.
My car was sprayed down, rinsed off, and then put through the automatic car wash. That'll get all the bits they missed, surely?
Nope. By the time I'd passed through the car wash, there were still insect splatters on the windscreen, water marks on the mirrors, glass and paintwork, and the bird poo hadn't been fully washed off (which was the main reason I went there).
I looked for somewhere to park up and speak to staff, but there was nowhere I could go that wouldn't block other customers, and the valet bays were all full so I gave up and drove away. I don't think the staff would have cared anyway, as they'd already got my £20.
I won't bother coming back, and won't recommend this car wash to anybody.
2026年5月22日
IMO Car Wash - Reading からの回答
Pete,
We are truly sorry to hear that your recent Ceramic XTR wash did not meet your expectations. The issues you described, such as insect splatters, water marks, and unwashed bird deposits, are certainly not the standard we aim for. We also regret that you found our staff to be rude and that you were unable to address your concerns on-site. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Excellent experience
The personal service the staff give you at this IMO Car Wash is exceptional.
My car always comes out gleaming and the staff attention to detail is second to none.
2026年5月12日
IMO Car Wash - Reading からの回答
MRS MARION L DOWLING,
We truly appreciate your kind words! We're so glad to hear you consistently receive exceptional service and that your car always gleams. Our team takes pride in their attention to detail.
IMO Car Wash
IMO Car Wash - Reading からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
A lovely clean car!!
Efficient friendly service, easy to pay either by the app or on arrival. Variety of washes available to choose from basic to full valet. Always happy using this location
2026年5月12日
IMO Car Wash - Reading からの回答
J Lunnon,
We appreciate your positive feedback! We're delighted to hear that our service, payment options, and wash variety meet your expectations. We look forward to your next visit.
IMO Car Wash
IMO Car Wash - Reading からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The staff are so friendly and really…
The staff are so friendly and really make the experience enjoyable. Always get a smile from them. Very efficient when it is busy.
2026年5月10日
IMO Car Wash - Reading からの回答
Craig Urquhart,
We're so happy to hear our staff's friendliness and efficiency made your experience enjoyable, even during busy times. Thank you for your kind words!
IMO Car Wash
Always a great service
2026年5月5日
IMO Car Wash - Reading からの回答
Janet,
We appreciate you taking the time to share your experience; our team values your support and feedback.
IMO Car Wash
Best automatic car wash around
Best automatic car wash around. Well worth getting the App. Man in charge is a star.
2026年5月3日
IMO Car Wash - Reading からの回答
Nigel Blackwell,
We appreciate your great feedback! We're so happy you think we're the best and that you find the app worthwhile. We're glad you appreciate our staff!
IMO Car Wash
Disappointing service
Disappointing service. Watched the sequence of cars before me, however when they got to me I saw rushed half hearted service. Sure enough got home and found streaks, dust and leaves in crevices. All I wanted was a good clean outside! When i spoke to the chap who took payment...told him seems a very rushed job! His reply was they are busy! Won't be returning.
2026年4月26日
自発的なレビュー
IMO Car Wash - Reading からの回答
R Hutt,
We appreciate your feedback and are sorry to hear the wash quality was not up to standard. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great carwash
Great carwash, easy to use as staff guide you through, plenty of options to choose from. The use of the app makes it super easy
2026年4月25日
IMO Car Wash - Reading からの回答
Alison Flynn,
We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and the app made using our carwash easy with plenty of options.
IMO Car Wash
IMO Car Wash - Reading からの回答
Sarah,
We appreciate you sharing your experience! We're so glad your first use was fast, issue-free, and had honest pricing. Thank you!
IMO Car Wash
First time using IMO car wash and I was…
First time using IMO car wash and I was a bit confused, ended up paying separately for the drive thru then interior! Lovely guy apologized gave me a discount plus another for next time!!!
Great job, definitely recommend 👌
2026年4月14日
IMO Car Wash - Reading からの回答
Fiona Nelson,
We appreciate you sharing your first experience with us. We're happy to hear that our team member was able to assist you and that you were pleased with the service. Thank you for the recommendation!
IMO Car Wash
So so.
Car was cleaner but by no means really clean, for instance it was still dirty around the boot edge and handle.
2026年4月12日
IMO Car Wash - Reading からの回答
customer,
We regret the wash wasn't thorough, especially around the boot. We appreciate your feedback and will review our processes to improve cleanliness.
IMO Car Wash
IMO Car Wash - Reading からの回答
Emma ,
We appreciate you sharing! We're so glad to hear that our staff are consistently friendly and smiling, providing great service for you.
IMO Car Wash
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