Staff are very friendly and helpful. The actual car wash itself could do with cleaning and the stench of stagnant water and the lack of soap coming out of the tubes at the beginning very poor.
企業が回答しました
所在地
所在地を変更Redditch Ringway, B98 8DU Redditch, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I brought the full £20 ceramic xtr was waste of time was no better than triple foam one which wasnt that good still had wash car when got hone as dirty
企業が回答しました
Use this car wash as my regular place to wash my car, always friendly staff. Good rewards card with nearly every type of car washes also the subscription options are a good deal.
企業が回答しました
A big thank you to Ellis & Montel who carried out 2 valet's on our cars today. Great job lads. Ellis is always so helpful and does a great job, and Montel who we haven't seen before but also a really... もっと見る
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Redditch Ringway, B98 8DU, Redditch, 英国
3.8
ほぼ満足
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
IMO Car Wash - Redditch からの回答
customer,
Thank you for your kind words! We are delighted you had a great experience with us. We appreciate your feedback.
IMO Car Wash
I needed help with the app on my phone…
I needed help with the app on my phone and the staff were more than happy to help me
2026年5月21日
IMO Car Wash - Redditch からの回答
Karen Ashley,
We're so glad our team could assist you with the app! Your positive feedback is much appreciated.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Mark Smith,
We are glad you enjoyed your experience. We appreciate your kind words!
IMO Car Wash
Even though there was a malfunction…
Even though there was a malfunction briefly, staff were quick to sort out
2026年5月17日
IMO Car Wash - Redditch からの回答
Mrs Lesley-Anne Odonnell,
We appreciate your kind words! We're glad our team could quickly resolve the issue. Thanks for sharing.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Barb,
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and well-organized during your visit with us.
IMO Car Wash
IMO Car Wash - Redditch からの回答
ivor mccann,
We appreciate your feedback and are sorry about the unpleasant smell. We will investigate this right away to improve our service.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Firecracker Toone,
We appreciate your feedback and are so glad you found our service quick and easy, and our team helpful! Thanks for your review.
IMO Car Wash
That car wash itself could do with servicing and cleaning
Staff are very friendly and helpful. The actual car wash itself could do with cleaning and the stench of stagnant water and the lack of soap coming out of the tubes at the beginning very poor.
2026年4月27日
IMO Car Wash - Redditch からの回答
Jamie,
We appreciate your feedback. We're glad you found our staff friendly. We'll address the cleanliness and soap issues to improve the car wash experience. Thank you.
IMO Car Wash
The QR code to make car wash quicker…
The QR code to make car wash quicker was a good addition.
2026年4月27日
IMO Car Wash - Redditch からの回答
customer,
We're glad the QR code made the car wash process more efficient for you! Thank you for your positive feedback; we appreciate it.
IMO Car Wash
Not enough info on app.
Bought a wash on the app; couldn’t find opening hours on it for my local site. Turned up on site to see that the car wash was closed for maintenance; though the site was still open.
2026年4月25日
IMO Car Wash - Redditch からの回答
Paul,
Thank you for your review. We are sorry you experienced issues finding our opening hours and that the car wash was closed for maintenance when you arrived.
IMO Car Wash
I brought the full £20 ceramic xtr was…
I brought the full £20 ceramic xtr was waste of time was no better than triple foam one which wasnt that good still had wash car when got hone as dirty
2026年4月25日
IMO Car Wash - Redditch からの回答
Mr Simon New,
We appreciate your feedback. We regret that the ceramic xtr wash was not effective and that your car was still dirty. We will review our processes to improve our service.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Henriette Lang,
We appreciate you taking the time to share your experience! We're so glad you find our team efficient and friendly.
IMO Car Wash
Several marks still left on car after…
Several marks still left on car after having the Ultra wash. A little disappointed especially when they were not busy.
2026年4月7日
IMO Car Wash - Redditch からの回答
Michelle Mcnamee,
We appreciate your feedback and are sorry the Ultra wash left marks on your vehicle. We'll review our processes to ensure a better experience in the future.
IMO Car Wash
Good car wash
Use this car wash as my regular place to wash my car, always friendly staff. Good rewards card with nearly every type of car washes also the subscription options are a good deal.
2026年4月6日
IMO Car Wash - Redditch からの回答
Rachel Sealey,
We're happy you find our staff friendly and appreciate the rewards card and subscription options! Thank you for your positive feedback; we value your continued patronage.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Jo Lightowler,
We appreciate your kind words! We're so glad to hear that you were happy with our team's friendly service and excellent work.
IMO Car Wash
IMO Car Wash - Redditch からの回答
Mr Martin Dipple,
We're so glad you had a great experience with our quick service and pricing. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
IMO Car Wash - Redditch からの回答
Tina McLeod,
We appreciate you taking the time to share your experience. We're so glad booking was easy, queues were minimal, and you were pleased with the result!
IMO Car Wash
Efficient and Easy
Nice and easy, ordered on the app, even though there was a queue, we were seen efficiently. Always use this car wash. Highly recommended.
2026年3月7日
IMO Car Wash - Redditch からの回答
Esther F,
We appreciate you sharing your experience and are so glad the app made your visit efficient! We're happy to hear you were pleased with the wash. Thanks for the recommendation!
IMO Car Wash
Beware - scuffs and scratches through car wash
Beware! Use the drive through car wash at your own risk, I’ve had my car for 2 weeks from main dealer with perfect paint work, took it through this car wash today and came out with scuffs/scratches all down the the left wing from front to back, won’t use you again for sure!
2026年3月8日
自発的なレビュー
IMO Car Wash - Redditch からの回答
Adam,
We're very sorry to hear this, Please can you get in touch with us directly on the following email providing as much information as possible?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Redditch からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
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