I don't get why there's so many bad reviews. I go to the Wakefield one pretty regular and the blokes always sound, I usually get a triple foam wash which is okay. It's same as any automated car wash... もっと見る
所在地
所在地を変更Ings Road, WF1 1DZ Wakefield, GB
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Only looked like one person on. Paid for premium wash but on exiting found alloys had not been washed and had to do them myself. Compared to previous same level wash at a different site the week bef... もっと見る
企業が回答しました
Service was very easy to use and the older gentleman was very polite and respectful. Only issue i have with the service is twofold. The first being the wheel trims never seem to get cleaned prop... もっと見る
企業が回答しました
Takes all the hard work out DIY. Worthwhile having the app, saves time and cost. Highly recommended car wash, an excellent job every time.
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Ings Road, WF1 1DZ, Wakefield, 英国
4.2
ほぼ満足
41件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The chap running the car wash was…
The chap running the car wash was excellent; personable and professional.
2026年6月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Site needs to be maintained better.
Site needs to be maintained better.
Cost has increased massively in last 18 months.
2026年5月22日
IMO Car Wash - Wakefield からの回答
Edward York,
We appreciate your feedback on site maintenance and cost. We are reviewing these points.
IMO Car Wash
Not the usual service
Not the usual service. Premium service paid, yet wheels and trim dirty,
2026年5月21日
IMO Car Wash - Wakefield からの回答
Michael Apparicio,
We are sorry your premium service did not meet expectations. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great carwash
Takes all the hard work out DIY.
Worthwhile having the app, saves time and cost.
Highly recommended car wash, an excellent job every time.
2026年5月4日
IMO Car Wash - Wakefield からの回答
customer,
We appreciate your feedback! It's great to know our services save you time and effort. We're happy you find the app useful and are consistently satisfied with our car wash.
IMO Car Wash
IMO Car Wash - Wakefield からの回答
customer,
We appreciate you sharing your experience! We're so glad you found our payment methods convenient and the service nice. Thanks for the recommendation!
IMO Car Wash
Very quick and efficient helped me with…
Very quick and efficient helped me with APP when I couldn’t find my purchase.
2026年5月1日
IMO Car Wash - Wakefield からの回答
Sidney Wallis ,
We appreciate your feedback! We're happy we could provide quick, efficient assistance with the app when you had trouble locating your purchase.
IMO Car Wash
Quick and efficient
Quick and efficient. A couple of tiny traces of bird muck were left on the vehicle hence only 4 stars!
2026年4月29日
Two new tyres fitted recently and wash…
Two new tyres fitted recently and wash did not remove the white grease on the two tyres, feedback that the wash procedures will be reviewed.
2026年4月20日
IMO Car Wash - Wakefield からの回答
John Wilkinson,
We appreciate your feedback and regret the wash didn't remove the grease after your new tire fitting. We'll review our processes to improve.
IMO Car Wash
The guy in Wakefield can’t do enough…
The guy in Wakefield can’t do enough for you.
We have 2 cars which is washed and average of once a week
We have the cars valeted at the same time
2026年4月11日
IMO Car Wash - Wakefield からの回答
Mr Kay,
We're happy to hear that the individual in Wakefield provides such great service! It's wonderful that we can consistently meet your car washing and valeting needs. Thank you for your positive feedback.
IMO Car Wash
IMO Car Wash - Wakefield からの回答
Garry Mitton,
We appreciate you sharing your experience! We're so glad to hear that you were happy with our team and their service.
IMO Car Wash
The forecourt car man couldn't even…
The forecourt car man couldn't even bring himself to speak to us. It was all grunts and hand gestures. And he could have warned us to bend our rear view mirrors in, as the car wash always pushes them in and i worry that's not good. I forget to do it, so a reminder would be useful.
And this time the wash wasn't its usual spotless self, but left streaks and water droplet marks all over the car. I had to use the wipers in the car to see clearly through the windscreens and get a cloth to the areas the wipers didn't reach and to the rear view mirrors.
Someone on the far end of the wash checking that you've got what you've paid for would help as this time i think i wasted my money.
UPDATE:
Thanks for the feedback. Usually, service etc here is great. This time, not so much. Hope it's back to normal next time we go in.
2026年4月8日
IMO Car Wash - Wakefield からの回答
Luuta,
We appreciate you bringing these issues to our attention. We regret to hear about the staff interaction and the wash quality you experienced. We will address the communication concerns with our team and review our wash process to ensure better results. Thanks for your feedback.
IMO Car Wash
Best in Wakefield!
I always take my car here to be cleaned ...the service is first class always ! Attention to detail is impressive. Very happy customer!
2026年4月7日
IMO Car Wash - Wakefield からの回答
AMA,
We're happy to hear that you consistently receive first-class service at our car wash! It's great to know that you're impressed with our team's attention to detail. Thanks for being a happy customer!
IMO Car Wash
The gentleman who greeted me and used…
The gentleman who greeted me and used the pressure washer was pleasant and really thorough with the wheels. The car was really clean after the wash. I just needed to dry off the mirrors to prevent water marks.
2026年4月2日
IMO Car Wash - Wakefield からの回答
David Spencer,
We're happy to hear that the attendant was pleasant and thorough with the wheels! We appreciate your positive feedback and are glad you were pleased with how clean your car was after the wash.
IMO Car Wash
Car wash with kids
Staff were fine
Some of instructions weren’t clear but it was an average experience
2026年3月28日
IMO Car Wash - Wakefield からの回答
Stephanie Amor,
We appreciate your feedback and are happy the staff were fine. We'll review the instructions to ensure clarity for an improved experience.
IMO Car Wash
Fantastic job as always
2026年3月18日
IMO Car Wash - Wakefield からの回答
Beverley,
We appreciate you sharing your experience with us; we are so glad to hear that you were satisfied with the service you received!
IMO Car Wash
Had amazing experience
Had amazing experience
I chose the minivalet service and the team at wakefield cleaned the car with an amazing effort
If you are in wakefield must vist this IMO car wash
2026年3月5日
IMO Car Wash - Wakefield からの回答
hassan rehman,
We appreciate your wonderful feedback! It's great to hear the team provided such a fantastic mini valet service. We're glad you enjoyed your experience at our car wash.
IMO Car Wash
Wouldn't go anywhere else in Wakefield
We visit often. The car wash gives great results and the staff are incredibly hard-working. Wouldn't go anywhere else in Wakefield.
2026年2月15日
IMO Car Wash - Wakefield からの回答
Michelle Lee,
We're happy to hear you consistently receive great results! We appreciate you recognizing our team's hard work and your continued patronage in Wakefield.
IMO Car Wash
The app isn’t brilliant and needs to be…
The app isn’t brilliant and needs to be better developed. Wakefield IMO car wash temains to be a good car wash and the service is courteous and professional.
2026年2月14日
IMO Car Wash - Wakefield からの回答
Mr. Martin Morrey,
We appreciate your feedback and are glad you find the car wash and service courteous and professional. We acknowledge the app could be better and will strive to improve its development.
IMO Car Wash
The operator was really helpful in…
The operator was really helpful in resolving an issue with the app updating and not showing the paid for wash in the wallet.
2026年1月25日
IMO Car Wash - Wakefield からの回答
Robert,
We're happy to hear that the operator was helpful in resolving the app issue and ensuring your paid wash was correctly reflected. Thank you for your positive feedback!
IMO Car Wash
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