When they spray that liquid while you're waiting in the queue, the way they apply it to the car makes no sense. It feels like they just do it for the sake of it, with no intention of actually being ef... もっと見る
企業が回答しました
所在地
所在地を変更Lichfield Road, WV11 3HF Wolverhampton, GB
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Had a great experience at this car wash. Very experienced and great staff. The wash and valet did wonders to my car. At the end my car looked as if it was straight out the showroom. Really recommended... もっと見る
企業が回答しました
I come here regularly the manager and the staff are very friendly and always happy to help I often get a mini valet and it leaves my car with a showroom finish i would highly recommend this car wash... もっと見る
企業が回答しました
This place has been sloppy for months now. Zero care or customer satisfaction in mind. Take your money, do even less than before. Damage your paintwork and leave your vehicle dirtier than it went in.... もっと見る
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Lichfield Road, WV11 3HF, Wolverhampton, 英国
3.8
ほぼ満足
25件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I come here regularly the manager and…
I come here regularly the manager and the staff are very friendly and always happy to help I often get a mini valet and it leaves my car with a showroom finish i would highly recommend this car wash
2026年3月25日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Hashim Bashir,
We truly appreciate your wonderful feedback! We are so pleased to hear that our friendly team consistently provides you with a showroom finish. We value your recommendation!
IMO Car Wash
Had a great experience at this car…
Had a great experience at this car wash. Very experienced and great staff. The wash and valet did wonders to my car. At the end my car looked as if it was straight out the showroom. Really recommended!
2026年6月5日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Awais,
We're so pleased you had a great experience! It's wonderful to hear our team and services made your car look showroom-ready. Thank you for your recommendation!
IMO Car Wash
When they spray that liquid while…
When they spray that liquid while you're waiting in the queue, the way they apply it to the car makes no sense. It feels like they just do it for the sake of it, with no intention of actually being efficient. It feels bad to watch it happen to others, and it feels just as bad to receive that kind of service.
2026年5月31日
IMO Car Wash - Wednesfield からの回答
Ricardo,
Thank you for sharing your observations. We regret that our pre-wash application process caused concern. We are reviewing our procedures to ensure efficiency and a better experience for all customers.
IMO Car Wash
Great staff, very clean car!
Great staff, always service with a smile. Had a mini valet as well as going through the car wash, and on a really hot day, they gave me a free mocktail in a can while I waited. Lovely job on the car, great service all round!
2026年5月25日
IMO Car Wash - Wednesfield からの回答
Sarah Johnson,
We're so glad you enjoyed our staff's service and the mini valet! It's wonderful to hear you appreciated the mocktail and the great job on your car. We appreciate your kind words!
IMO Car Wash
IMO Car Wash - Wednesfield からの回答
Sallie,
We truly appreciate your kind words. We are glad you had a great experience with our service.
IMO Car Wash
We had our car washed.A very friendly…
We had our car washed.A very friendly and professional service given great advice on the wash I needed at the time.we are very pleased overall and the manager was very polite and helpful.we will definitely be returning again and recommend it to everyone.
2026年5月4日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Akash Bashir,
We're happy to hear you were pleased with the friendly, professional service and helpful advice! We appreciate your recommendation and look forward to seeing you again.
IMO Car Wash
Didn’t see the value in money for the…
Didn’t see the value in money for the cost of it and then at the end the dirty rags that went over just smudged the car with smears. Had to take it somewhere else after. Waste of money and cost me twice
2026年5月1日
IMO Car Wash - Wednesfield からの回答
customer,
We appreciate your feedback and are sorry the wash quality was unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Quick and easy
Quick and easy. Good wash. Staff are nice. If you pre order your wash you can get discounts.
2026年5月2日
IMO Car Wash - Wednesfield からの回答
Jon,
We appreciate your positive feedback! We're happy you found our service quick and easy, and that you enjoyed the wash and our staff's friendliness.
IMO Car Wash
Save your money like they save there snow foam
Went there to have car cleaned . The pre clean that the staff do is getting less and less .. the snow foam is sprayed over the windows so u can see that there not soaking the bodywork with it . We watched from across the road afterwards and there doing this to ever car. We have used different imo car wash’s and the seem to cover the whole car and let it soak the way snow foam should be used . Won’t be using this IMO again
2026年4月27日
IMO Car Wash - Wednesfield からの回答
Craig . Willenhall ,
Thank you for sharing your experience. We're sorry to hear that our pre-clean service did not meet your expectations. We'll review our procedures to ensure consistent coverage and effectiveness. Your feedback helps us improve.
IMO Car Wash
IMO Car Wash - Wednesfield からの回答
Hasnain Javed,
We appreciate your positive feedback regarding our great car wash and good service! We are so happy you enjoyed your experience with us.
IMO Car Wash
Great carwash friendly staff,will…
Great carwash friendly staff,will recommend to everyone to go there,
Their service is also good .
2026年4月24日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Azar,
We appreciate your recommendation and are so glad you enjoyed the friendly service and great car wash! We value your positive feedback very much.
IMO Car Wash
Had issues with my app and staff member…
Had issues with my app and staff member was very rude and disrespectful towards me
2026年4月24日
IMO Car Wash - Wednesfield からの回答
Pam,
We regret you experienced app issues and that a staff member was disrespectful. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service
Always made to feel welcome. Service is always 100% and the staff are always friendly and helpful. Our grandson came with us and the staff members were very friendly towards him and he loved it when they splashed his window!! Made the experience that bit more enjoyable for him.
2026年4月21日
IMO Car Wash - Wednesfield からの回答
Lesley Fergusson,
We appreciate your kind words! It's great to know our team made your visit enjoyable, especially for your grandson. We aim to provide a welcoming and helpful environment for everyone.
IMO Car Wash
wheels still dirty boot hatch dirty…
wheels still dirty boot hatch dirty and jet-wash detached my spoiler- so its going to cost me time and money to reattach it- triple foam not worth it- wont be back
2026年3月15日
IMO Car Wash - Wednesfield からの回答
customer,
We appreciate your feedback and regret that the wash quality was not satisfactory, Please can you get in touch with us directly on the following email so we can advise on this?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Hard Working and Friendly.
My 4x4 was really dirty. Helpful and friendly staff worked hard to manually prepare the vehicle for the automated wash in atrocious weather. Auto wash was effective and the ceramic treatment left my vehicle with an excellent finish. Very good service.
2026年2月20日
IMO Car Wash - Wednesfield からの回答
Paul,
We're happy to hear that our team's hard work and the auto wash provided such a great finish for your 4x4, despite the weather. Thank you for your very positive feedback!
IMO Car Wash
Friendly staff but I paid £34 for…
Friendly staff but I paid £34 for inside and out while going through the machine it must of caught my front wheel on the side a curbed it. Also while doing my interior they left little bits of mud on my dashboard and tore my leather steering wheel. This was my first and last time using them.
2026年1月31日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Woody,
Thank you for leaving the review, Please can we ask that if you haven't already you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The team are always friendly and…
The team are always friendly and helpful. Really quick service.
2025年12月16日
IMO Car Wash - Wednesfield からの回答
Ann Pemberton,
We're happy to hear that our team's friendliness and quick service stood out to you! We appreciate your positive feedback and your time.
IMO Car Wash
IMO Car Wash - Wednesfield からの回答
Mrs A READ,
We appreciate you taking the time to share your positive experience. We're glad you found our staff friendly and helpful!
IMO Car Wash
My car was off the road for 12 months…
My car was off the road for 12 months and looking terrible. The guys here made it look brand new again. Thanks guys happy customer 😀 😊
2025年11月24日
自発的なレビュー
IMO Car Wash - Wednesfield からの回答
Blake Parker,
We're happy to hear that we could restore your car after it was off the road for so long. We appreciate your positive feedback and thank you!
IMO Car Wash
IMO HD Wash
Friendly enough but the pre-clean before going through the machine leaves a lot to be desired.
The underneath of my car was still dirty as well as the alloy wheels.
Why advertise an alloy spa when it is nothing of the sort.
2025年11月10日
IMO Car Wash - Wednesfield からの回答
Duane Gill,
We appreciate your feedback and are sorry the pre-clean and alloy spa didn't meet expectations. We'll review our processes to improve the cleaning quality. Thank you for bringing this to our attention.
IMO Car Wash
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