レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent teas, great customer service, and reasonable prices. There are regular sales, so you can always get something new and interesting for a good price. They send samples with every order. If you... もっと見る

5つ星のうち5の評価

This is the most flavorful tea I have ever had. We have tried the White Tea, Jasmine Green, and the Oolong. All are the best we have ever had. Highly recommend this tea company and will only buy from... もっと見る

5つ星のうち5の評価

I've purchased a few times (from Canada), from Iteaworld. Shipping has always been fast and the quality great! They include little extras with every order, allowing you to try new teas. I like how... もっと見る

5つ星のうち5の評価

I have tried just three products from iTeaworld, but so far I've never had a bad experience. As a newbie to tea, their curated package design helps me to discover new things about the tea I'm having.... もっと見る

企業情報


連絡先

4.5

優良

TrustScore 5段階評価の4.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I still don't have my order.

I still don't have my order.

2026年3月11日
Iteaworld ロゴ

Iteaworld からの回答

Dear Customer,​

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we completely understand how frustrating it can feel when there haven’t been recent tracking updates.​

After looking into your order, we’ve confirmed with our logistics partner that your package is currently undergoing customs inspection in the destination country. During this stage, tracking updates may be temporarily paused, which can understandably cause concern.​

That said, we fully understand that waiting without clear updates can be worrying. Our team has already reached out to you directly with more detailed information, including tracking links, and we are also continuing to closely follow the shipment progress on our side.​

If the wait becomes inconvenient, we would be more than happy to arrange a replacement shipment to help ensure you receive your order as soon as possible.​

We truly appreciate your patience and understanding, and we remain committed to providing a better experience. Please feel free to reach out to us anytime — we’re always here to help.

5つ星のうち5の評価

Most Flavorful Tea!

This is the most flavorful tea I have ever had. We have tried the White Tea, Jasmine Green, and the Oolong. All are the best we have ever had. Highly recommend this tea company and will only buy from them until we find something better (which I don’t think is going to happen at these prices). And how could tea get even more flavorful?!

2026年3月6日
5つ星のうち2の評価

Teas are not good quality

Teas are not good quality . No depth in taste

2026年2月3日
Iteaworld ロゴ

Iteaworld からの回答

Hello,

We’re truly sorry to hear our tea didn’t meet your expectations, and we appreciate you taking the time to share your honest feedback.

We truly understand how disappointing this must be for you, and your happiness is always our greatest concern. We’ve already reached out by email to listen and help resolve this for you, and we sincerely hope you’ll give us the opportunity to make things better.

5つ星のうち5の評価

Unique Teas, Great Customer Service, Reasonable Prices

Excellent teas, great customer service, and reasonable prices. There are regular sales, so you can always get something new and interesting for a good price. They send samples with every order. If you have a question or an issue, they are quick to answer or resolve it. I have found teas on their site I haven't found anywhere else. Their rewards program is also great, which is a nice incentive for regular customers.

2026年2月5日
5つ星のうち5の評価

Beautiful Tea

Beautiful, high quality teas! I can tell that great care is taken with every step of preparation. Leaves are whole and lovely, and each one has its own distinct, wonderful flavor.

2026年1月20日
5つ星のうち5の評価

Great Items but recharge tea scale doesn't work

Great prices. But the re charging tea measure doesn't recharge. Upset about that.

2026年1月6日
Iteaworld ロゴ

Iteaworld からの回答

Hello,

We’re very sorry to hear that the charging function of your Digital Tea Scale didn’t work properly. We have contacted you via email to understand the situation and try to provide a solution.

Thank you for your support and love for our tea — we hope you enjoy your tea experience!

5つ星のうち1の評価

I ordered on 12/7/2025

I ordered on 12/7/2025. Now is 1/16/26. Never get my package. The tracking information stops on 1/4/26. Company didn’t reply my email after I sent the follow up email. I suggest avoid buying from this company.

2025年12月10日
Iteaworld ロゴ

Iteaworld からの回答

Hello,

We’re truly sorry for the delay and for the frustration this has caused you.

Your order did experience an extended customs inspection, which delayed the shipment by around 15 days. After customs clearance was completed, the tracking information unfortunately stopped updating, and we have already reached out to you to offer solutions, including a replacement or a refund.

We also sincerely apologize that your email was not replied to in time. This was due to limited support coverage over the weekend, and we will be improving our weekend customer service.

We completely understand your disappointment and are very sorry for the inconvenience. If you’re open to it, we would still like the chance to resolve this properly for you.

Thank you for sharing your experience — your feedback helps us do better.

5つ星のうち1の評価

100% is fake Chinese tea

100% is fake Chinese tea
Cause I’m Chinese , I am curious where they can found some things like that, never tasted like that, tasty bad,don’t buy!

2025年12月5日
Iteaworld ロゴ

Iteaworld からの回答

We’re very sorry that this order did not meet your expectations.

All of our teas are sourced from China, with clearly identifiable origins and production years. Each tea is carefully selected to ensure authenticity and quality. For some aged teas, detailed information about the individual tea maker may not be available, which is standard in the industry.

According to our refund policy, customers who are not satisfied with their tea are eligible for a refund, and your refund has already been processed.

We truly appreciate your feedback, as it helps us continue improving both our tea selection and our service.

5つ星のうち5の評価

Always great!

I've purchased a few times (from Canada), from Iteaworld. Shipping has always been fast and the quality great! They include little extras with every order, allowing you to try new teas. I like how they include instructions on how to properly brew, preventing that bitter taste that all grocery store teas offer. I will continue to shop from them!

2025年11月10日

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