I ordered an item pretty late in the day & paid a very reasonable amount for next day (Saturday) delivery. Sadly DPD let the side down with a no show but when I rang ITS Richard was super helpful righ... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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No Nonsense. Just as they advertise. Say what they mean and mean what they say. Very good prices wherever possible. Interested in customers and retaining them so they come back. Punctual, efficient, n... もっと見る
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ITS is a fantastic company. Great advice and always willing to help and discuss issues and benefits of their products. I picked up a little impact driver by Einhell. Great tool for the price.
企業が回答しました
Visited the Walthamstow branch and the thing that hit me is how much smaller this branch is. However this place has the perfect staff. They are knowledgeable helpful and friendly. As a woman visiting... もっと見る
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企業情報
当該企業による記述
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
当該企業による記述
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
連絡先
Unit 11, Waltham Park Way, E17 5DU, Walthamstow, London, 英国
- 0208 532 5000
4.7
優良
1502件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good value/service/price range
All good,always can recommend,the boys 100% always helped with rite choice
2026年5月30日
ITS - Walthamstow からの回答
Hi Rafal,
Thank you for your fantastic review and for recommending us. We're delighted to hear you always find great value and service, and that our team has helped you make the right choice.
If you need anything else, please let us know.
ITS - Walthamstow からの回答
Good morning Kamil,
Thank you so much for your star 5* review! 🙂 We really appreciate the recommendation!
We can’t wait to welcome you back shopping again soon!
Brilliant service and brilliant bit of…
Brilliant service and brilliant bit of kit thanks very much kind regards mark 😎
2026年5月29日
ITS - Walthamstow からの回答
Hi Mark,
Thank you so much for your brilliant feedback!
We're delighted to hear you were happy with both the service and your new kit.
If you need anything in the future, we're always here to help.
Lauren
It's is probably the best tool shop I…
It's is probably the best tool shop I have ever used and been to highly recommend
2025年10月9日
ITS - Walthamstow からの回答
Hi Dan,
Thank you so much for your fantastic feedback and recommendation!
We're delighted to hear that you had such a great experience with us. If you ever need anything else or have any questions, please let us know.
Thanks again for choosing ITS.
Richard
Brilliant service. Know 100% where I will be buying next time.
I ordered an item pretty late in the day & paid a very reasonable amount for next day (Saturday) delivery. Sadly DPD let the side down with a no show but when I rang ITS Richard was super helpful right from the beginning. He could have said "not their fault" (which it wasn't) but instead offered to try & follow up with DPD. While that didn't ultimately lead to a redelivery he did ring back to explain. He then offered to call back after the weekend & to follow up which he did. Can't ever recall anyone following up the way he did & I was a first time customer. Brilliant effort and a credit to ITS. Obviously know 100% where I will be going next time. A Big thanks.
2026年5月23日
自発的なレビュー
ITS - Walthamstow からの回答
Hi James,
Thank you so much for your fantastic feedback and for sharing your experience with us.
We're delighted to hear that Richard was able to help and that you felt supported throughout your order process, even when DPD let you down. Your comments mean a lot to us and we look forward to welcoming you back next time.
If you ever need anything else, just let us know.
Fast delivery. Very very friendly and courteous when i had a query. Item top notch at discount price. Will definitely used again
Fast delivery and very friendly and courteous when i rang with a query. Item top notch at discount price. Will definitely use again
2026年5月20日
ITS - Walthamstow からの回答
Thank you for the 5-star review Von, It's good to hear your order arrived in good time for you, so pleased you are happy with the price and service received. We look forward to hearing from you again soon 🙂 - Stefani
I purchased a body only 184 mm De Walt…
I purchased a body only 184 mm De Walt Circular saw with a 24 tooth blade. I am very happy with the price (£160).
I was pleased with the service that Mo the sales advisor provided.
I purchased from the Walthamstow branch.
2026年5月19日
ITS - Walthamstow からの回答
Thank you for the 5-star review Zakir, Pleased you were happy with the service received in the Walthamstow store. We look forward to hearing from you again soon 🙂 - Stefani
GREAT SERVICE
THE SERVICE FROM YOUR CUSTOMER ASSISTENT WAS GREAT, HE WAS PASSIONATE TO SATISFY MY NEEDS/EXPECTATIONS, POLITE AND PROFESSIONAL! TOOLS ARE GOOD SERVICE IS EXCELLENT! WELL RECOMMENDED ITS!!!
2026年5月18日
ITS - Walthamstow からの回答
Hi Cristian,
Thank you so much for your fantastic feedback and recommendation!
We're delighted to hear you had such a positive experience with our service and that you are happy with your tools.
If you ever need anything else, please don't hesitate to get in touch.
Thanks again for choosing ITS.
Lauren
Satisfaction.
2026年5月16日
ITS - Walthamstow からの回答
Good afternoon Mikey,
Thank you so much for your star 5* review! We’re thrilled to see that you had a great experience us.
We can’t wait to welcome you back again soon!
ITS - Walthamstow からの回答
Hi Nanda,
Thank you for the 5-star review, pleased you were happy with the service received. We look forward to hearing from you again soon
Lauren
ITS - Walthamstow からの回答
Hi Roland,
Thank you for your positive feedback about our Walthamstow store and team. We're glad you had a good experience.
If there's anything else we can help you with, just let us know.
Richard
Helpful always willing to help all…
Helpful always willing to help all round great experience will definitely be back to purchase more products for my day to day work life
2026年5月9日
ITS - Walthamstow からの回答
Good Afternoon Thomas,
Thank you for the 5-Star review, so pleased to hear that you are happy with the service you have received.
We look forward to hearing from you again soon 🙂 - Georgia
ITS is a fantastic company
ITS is a fantastic company. Great advice and always willing to help and discuss issues and benefits of their products.
I picked up a little impact driver by Einhell. Great tool for the price.
2026年4月30日
ITS - Walthamstow からの回答
Hi Michael,
Thank you so much for your fantastic feedback and for sharing your experience with us. We're really pleased to hear that you found our advice helpful and that you're enjoying your new Einhell impact driver.
If you ever need any further assistance or have any questions about our products, please let us know.
Thanks again for your kind words!
Lauren
Very competitive price
Very competitive price. Paid for next day before 10.30am and it arrived at 9.30am very impressed.
2026年5月7日
ITS - Walthamstow からの回答
Hi Deborah,
Thank you for your feedback! I'm glad to hear you found our prices competitive and that your order arrived ahead of schedule.
If you need any assistance with future orders, just let us know.
Great atmosphere in store
Great customer service (I went in store)
And great atmosphere among the team.
The item was held in stock and I was able to pick up, so that worked well for me
2026年5月5日
ITS - Walthamstow からの回答
Hi arc electrical,
Thank you so much for sharing your feedback and letting us know about your great experience in our Walthamstow store. We're delighted to hear you enjoyed the atmosphere and received excellent service from the team.
If you need any further assistance with your order or anything else, just let us know.
Richard
ITS - Walthamstow からの回答
Good morning,
Thank you so much for taking the time to leave the teams at Walthamstow some feedback, along with an amazing 5* rating.
If you need anything else you know where we are 🙂
Looking forward to having you shopping with us again soon
ITS - Walthamstow からの回答
Good Afternoon,
Thank you for the 5-Star review, so pleased to hear that you are happy with the service you have received.
We look forward to hearing from you again soon 🙂 - Georgia
Very helpful and fast service and…
Very helpful and fast service and delivery.
After service is excellent
2026年2月3日
ITS - Walthamstow からの回答
Thank you for the 5-star review Philip, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you. We look forward to hearing from you again soon 🙂 - Stefani
ITS - Walthamstow からの回答
Hi Edward,
Thank you so much for your fantastic feedback and for sharing your experience with us regarding your order.
We're delighted to hear you had such a positive experience with our sales team.
If you need any assistance in the future, please let us know.
ITS - Walthamstow からの回答
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you enjoyed your visit to the Walthamstow store and the staff were friendly
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Chloe
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