Jamendo レビュー 

I really wish it hadn’t come to this, but after waiting 7 months for payment, I feel I have no other way to make my voice heard.

I’ve been working with Jamendo for nearly 10 years, and this is the first time I’ve felt completely left without answers. Delays can happen I understand that but the lack of clear communication and being left in silence has been genuinely disappointing and upsetting.

This review is not written out of anger, but out of frustration and sadness. I truly hope Jamendo chooses to be more transparent and respectful toward the artists who have supported the platform for so many years.

Alla fine del 2024, dopo ben 18 anni su Jamendo, dopo aver sopportato ritardi nei pagamenti, poca trasparenza, innumerevoli malfunzionamenti della piattaforma, mi sono iscritto alla SIAE per motivi di distribuzione da parte di una LABEL che opera nei circuiti convenzionali.
Tutti i brani su Jamendo, pur non essendo stati composti e pubblicati mentre ero già iscritto alla SIAE (nessuna sovrapposizione di titolo o data con Jamendo) sono stati cancellati, quando ho comunicato la mia iscrizione alla SIAE.
Non trovo giusta la cosa, ma me ne sono fatto una ragione.
Il problema vero è che Jamendo mi deve anora pagare quanto guadagnato dal 2022 fino alla fine del 2023 e numerose mail di reclamo non sono servite.
Inoltre dalla fine del 2023 alla fine del 2024 non ci sono resoconti sui miei ricavi.
Molti utenti lamentano lo stesso trattamento.

Absolute shambles of a company. I’m one of their very early artists, and while payments were roughly on time for the first year or so, they are now severely behind. I generated significant revenue for them for well over a decade, yet payments were consistently delayed, with the blame always shifted to the accounting department or other excuses.
I have completely lost trust in them. I would remove my entire catalogue from their platform, but I don’t trust that they would not continue licensing my work behind the scenes. They are quick to ask artists to remove YouTube music claims from their so-called “licensed” videos, yet they never bother ensuring the artist actually receives their share of that licence payment. They owe many artists substantial sums for licences issued years ago.
If you’re an artist considering joining, don’t. Stay well clear. And if you’re a customer licensing music, please be aware that artists often receive no payment at all, or at best a slow drip feed long after the licence is sold. If you have even a little respect for artists’ work, I strongly suggest taking your business elsewhere.

Completely unprofessional and unreliable platform.
Revenue from the Jamendo Partner program has not been updated for over two months, and my account balance has been frozen with no explanation. I requested a payout in August, but to this day the money has not been transferred to my account.
Customer support is useless — every time I contact them, I receive the same generic, copy-paste response saying the issue will be “resolved soon,” yet nothing actually happens.
Because of this behavior, I will be forced to directly contact their business partners to obtain a clear explanation and receive the payment that is rightfully mine. I will also make an effort to contact the appropriate regulatory authorities who can investigate this type of practice and their treatment of creators.
I do not recommend Jamendo to any creator who expects transparency, reliable communication, and timely payments!

As others have already stated, the once-great Jamendo has sunk to the level of dishonesty and greed, and are no longer living up to their original standards of operation. No one is getting paid and they aren't responding to reasonable questions. Stay clear of this scam.

Edit on February 16, 2026
Jamendo responded on December 17, 2025 (seen below) asking for further information. I responded immediately, and as of now, two months later, I have yet to hear any further response. I have deleted all of my music from the platform.

Ein Stern ist noch zuviel. Seit 2007 werde ich hier richtig abgezockt. Unregelmäßige Auszahlungen ,falsche Statistiken und immer wieder dieselbe Leier von Lügen um sich zu drücken. Ich habe nun die Löschung meines Accounts beantragt um mein Geld zu bekommen. Falls das nicht geht habe ich einen kompetenten Ansprechpartner in der Luxemburgischen Regierung. Er hat mir schon einmal geholfen die Fake Adresse von Jamendo gegen die richtige Adresse zu finden. Ein Abzockladen der schon bald ein Ende finden wird. Hier werden ehrliche Künstler ausgeraubt.

For context, I've been using Jamendo for years. 2025 has been completely unacceptable.

It's been several months since requesting my royalties. I'm joining the, presumably, hundreds of other artists under the same cycle of short emails amounting to "not knowing" when payment will be made.

I even received an email saying it was due to a "system migration"? Even though other artists are being paid after leaving bad reviews? It's an absolute shambles and quite clearly turned into a system of profiting off of the backs of unsuspecting musicians.

I'm now considering legal action and have told the company to deposit my withdrawal, as they had done for years prior, by the end of the window in which they claim they'll pay you within - If not, I'll begin looking for legal routes, because it's beyond a joke not just for me but so many others as well.

I’m deeply disappointed with how Jamendo has handled artist payments recently.

My band Metrognomi has been active on Jamendo since 2012, with over 500,000 listens accumulated over the years. We’ve always believed in the platform’s mission of supporting independent and emerging artists — a spirit that originally set Jamendo apart.

Unfortunately, our recent experience has been the exact opposite of that vision.

We requested a royalty payout at the end of July, and after more than four months, the payment is still pending. Despite multiple follow-ups, we’ve only received vague replies stating that “the Finance team is looking into it,” without any concrete timeline or explanation. Even after escalating the issue, nothing has progressed.

For a platform built on the promise of empowering artists, it’s extremely discouraging to face such a lack of transparency and reliability — especially regarding something as fundamental as receiving due royalties.

I truly hope Jamendo addresses these issues and realigns with the values it once stood for. Right now, the experience is far from what an artist-focused platform should provide.

Jamendo is several months behind on paying me royalties, and they always reply with a lame email saying they don't know when they'll pay me.

I have been releasing my music through Jamendo for several years and used to trust this platform, but based on my recent experience, I can no longer recommend it. For many months I have not received clear, transparent reports for my sales on Jamendo and Adobe Stock, while at the same time clients contact me saying they bought a license and ask me to remove copyright claims from their YouTube videos, yet these sales never appear in my dashboard and I never receive the royalties.

Jamendo promised a new, “transparent” reporting system almost a year ago, but nothing has really changed. Old reporting periods are partially missing, the new reports for 2025 look incomplete compared to 2024, and there is still no way to properly track all sales and payouts. I continue to see activity around my tracks, but I cannot verify where the money goes or how much is actually owed to me.

I have contacted Jamendo support many times, attaching screenshots and explaining the situation in detail, and even wrote directly to individual staff members, but either I get no response at all or I receive vague replies with no real solution or concrete timeline. At this point, it feels like Jamendo is happy to keep licensing my music while leaving authors without information or payment, which is completely unacceptable for a licensing platform.

What makes this worse is that I know I am not the only artist in this situation — several of my colleagues report the same issues with missing reports, delayed or absent payments, and ignored tickets. In my opinion, this no longer looks like an isolated technical problem, but like a systematic way of treating contributors. Because of this, I strongly advise other independent artists and businesses to think twice before relying on Jamendo for licensing or royalty management.

Easy experience and fast

Ich bin seit über zwölf Jahren dabei, weit über 10 Millionen plays habe ich erreicht, nie Probleme mit meiner Lizenzgebühren gehabt. Seit April dieses Jahres aber ist es anders. Keine Auszahlung, keine Antwort auf die Kontaktaufnahme.

EDIT: I just received my payment and got some insight in why this could happen. This is why I adjusted my review. I'm still a bit disappointed that it took so long, but I'm still happy, that I got it now.

____
Original review:

I'm somewhat torn here. I've always happily used Jamendo as an artist before and they were mostly paying royalties on time. There was the occasional delay of payment but it had never been more than a month too late.

Now however I'm still waiting for my payment which I requested nearly 5 months ago. If you contact customer support you always get the same answer of the issue being escalated, but nothing happens. It's a shame, as I really enjoyed using the platform in the past. My profile "Square a Saw" has over 16 million plays there, and I'm actually thinking of removing my whole song catalogue from the platform if this issue persists.

At the current moment I can't recommend uploading your music to Jamendo, as this issue seems to persist and it is not guaranteed that you will get your money.

Update....

Five months later and I have finally been paid!! Wasted a lot of time and energy chasing for payment.

Royalties they have collected in the revenue/earnings received - for me the latest showing was Dec 23. So they are two years behind on royalties the have collected before applying them to my account. So two years worth of royalties in their pocket and not mine.

///////////////////////////

After requesting my artist royalties over 4 months ago I have still received no payment - searching around this appears to be affecting other artists also.

The customer service are polite , but just string you along will different cut and paste excuses 'it's in the pipeline' etc. They are now Stonewalling me and will not reply to any my messages requesting payment on my open ticket with them.

I'll give it another month and if I get no further might try contacting the the CEO and CFO directly on LinkedIn, although I don't think they will reply.

My advice to artists thinking of joining - BEWARE!!! be VERY careful - look at reviews like this one (there's more than one) before deciding!

I'm writing this review in the vain hope Jamedo customer services will see it and pay me and other artist the earned royalties - fingers crossed!

Sono anni che uso jamendo e mi trovavo bene, fino a quando ho richiesto il pagamento delle royalty dei brani che ho dato da gestire a jamendo. sarà un caso ma da quando ho richiesto il pagamento non ho più avuto passaggi alla radio e nessuno ha più comprato le mie licenze, inoltre mi rifiutano l'inserimento nel catalogo tutti i nuovi brani.

About hundred songs as artist were disapperead by catalog of Jamendo Pro : i don't receive any answer.
Jamendo Sues Nvidia and Suno for songs. It was a good platform borned with good intentions .

dopo diversi giorni, è stato possibile accedere ai brani per il download, in parte risolto il problema.

We have been using Jamendo services in our store since 2023. We make shopping more enjoyable for our customers with background music. Jamendo offers thousands of songs divided by musical style. A year ago I asked if they could prepare a playlist with Christmas music and now it already exists. As for payments and communication with the helpdesk, it is 100%. I can only recommend it.

Achtung scheinbar Zahlungsunfähig! Bezahlen Künstler sehr schlecht, wenn überhaupt bezahlt wird. Nie wieder Jamendo! Keine Bezahlung, somit keine Rechte zum lizenzieren.

Pays artists very poorly, if at all. Never again Jamendo! No payment, therefore no rights to license.

They have fallen so low that they can no longer pay artists their fees.