I emailed a photo of suspected knotweed to this company on a Sunday, and before 10am on the Monday they had come back and confirmed that the plant was not knotweed. Very impressed with the quick... もっと見る
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I sent Photos of the plant in question and they were able to quickly identify it as not being Japanese Knotweed
Phoned Japanese Knotweed Ltd re concerns about some suspicious weeds in our garden. Got the answer service and left a message. They rang back promptly. Was asked by Dan to submit a photo for a revi... もっと見る
企業が回答しました
Identity of Suspect Plants The Japanese Knotweed Ltd made the process of submitting a request for identification very straight forward and simple. The came back with a result for me within a few ho... もっと見る
企業が回答しました
企業情報
Japanese Knotweed Ltd について
当該企業による記述
SPECIALIST CONTROL SERVICES
Japanese Knotweed Ltd is the UK’s trusted company for providing surveys, treatment and removal services of Japanese knotweed and other invasive weeds.
We are a private limited company, working throughout the UK for all types of customers including construction, developers, facilities management, housing associations, local authorities, property maintenance, and private property owners.
Through ENVIRONMENT CONTROLS (a trading name of Japanese Knotweed Ltd) we provide specialist services for the control and eradication of other Invasive Non-Native Species (INNS) including aquatic plants, and removal of non-licensable asbestos contaminated ground. OUR SERVICES- Free Surveys
- Free Invasive Weed Identification
- Planning Consultation
- Immediate Eradication Excavation Works
- Herbicide Management Plans
- Site Supervision/Management
- Root Barriers
- Waste Removal
- Insurance Backed Guarantees
連絡先
Unit 13A Westlink, Belbins Business Park, SO51 7JF, Romsey, 英国
- 0333 2414 413
- contact@knotweed.co.uk
- www.japaneseknotweed.co.uk
4.9
優良
1578件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great advice in a quick turn around
2025年12月3日
I was scared that I may have Japanese…
I was scared that I may have Japanese Knotweed in my garden and the price.
The company got in touch with me and I sent some photo's and was very relieved that it was not Japanese Knotweed which has now put my mind at rest.
Thank you very much for your help
2025年12月8日
Japanese Knotweed Ltd からの回答
Thank you for your lovely review, which the team are always grateful to read.
Problems resolved
After a series of unanswered emails I resorted to leaving a 2* review for JKL. They have since called to admit where they fell down and to apologise for what happened. I really appreciated this honest response. They have now listened to my feedback and showed genuine care to rectify the situation - thanks Sharon 😊
2025年11月26日
自発的なレビュー
Thank you for your very quick response.
Thank you for your very quick response.
Would highly recommend for anyone for needs help and support with Japanese Knotweed.
2025年11月24日
Japanese Knotweed Ltd からの回答
We're always happy to be of help with Japanese knotweed or any other invasive plants that might be giving you trouble. Thank you for the recommendation, it means a lot to us!
dealt with promptly
2025年11月17日
Japanese Knotweed Ltd からの回答
We always aim to deliver responses as quickly as we can. Thank you for the review! If there is anything else we can do to help, please don't hesitate to let us know.
Excellent response
Hi had an excellent feedback quick response back from my enquiry about Japanese Knotweed highly recommend
2025年11月18日
Japanese Knotweed Ltd からの回答
It's our pleasure to be of service. Thank you kindly for the recommendation, Hugh! If there is anything else we can do to help, please don't hesitate to reach out.
Very gratful to be able to rely on the…
Very grateful to be able to rely on the firm for a second opinion on suspected knotweed. Fast and effective response.
2025年11月14日
Japanese Knotweed Ltd からの回答
It's our pleasure to be of assistance. Thank you for taking the time to share your feedback, Elliott! If anything else crops up, please don't hesitate to let us know!
I rang the company today to see when…
I rang the company today to see when the representative was going to arrive. (he was 20 minutes late). The lady was a little bit offhand and unhelpful so I told her that. She replied "don't shout at me" but I wasn't shouting. She then put the phone down leaving me talking to no one. I was really surprised. I tried to call back but got an answer phone twice. The representative has still not arrived.
2025年11月14日
自発的なレビュー
Japanese Knotweed Ltd からの回答
We are sorry to hear of your recent experience and having investigated this further we have replied to you personally with an account of the instance and plan of action to address your concerns and resolve the matter. Japanese Knotweed Ltd commits to a consistently high level of customer service and will always address customer concerns promptly and fully.
A wood not a weed
I was concerned to find this strange plant in my garden and there have not been any reports of Japanese knotweed in my area. I sometimes take cuttings from the wild but only from trees I have identified and I remember bringing a couple from Dogwood but thought they had failed.
I was very relieved by your prompt reply that it is not knotweed, and pleased by your suggestion that it could be Dogwood.
Thank you very much and I will mention your service at the next meeting of our local gardening club
2025年11月6日
Japanese Knotweed Ltd からの回答
Hi Diane,
We’re so glad we could put your mind at ease! Dogwood can look deceptively similar at first glance, so it’s always worth checking. It’s great to hear our team could help clear things up so quickly – and thank you for mentioning us to your gardening club, that really means a lot.
All the best,
The Japanese Knotweed Ltd Team
Excellent Service!
Excellent service! They Identified an invasive plant that looks very similar to the dreaded Japanese Knotweed as Russian Vine after I contacted Japanese Knotweed Ltd a couple of days ago.
They were very helpful on the phone and they patiently waited for me to send them photos via email. The following day I had a reply. So quick!
2025年11月3日
Japanese Knotweed Ltd からの回答
Hi Stephanie,
Thank you so much for your kind words! We’re really pleased we could help identify the plant so quickly - Russian vine often catches people out, so it’s always worth double-checking. Our team will be delighted to hear your feedback about their patience and quick response.
Best wishes,
The Japanese Knotweed Ltd Team
Japanese Knotweed Ltd からの回答
Thanks, Kevin - we really appreciate the feedback. If anything else crops up, don’t hesitate to get in touch.
Absolutely excellent service
Absolutely excellent service. Customer service at its greatest. Thank you Jason for carrying out the survey at short notice and providing your comprehensive knowledge and information. Would highly recommend.
Jane Cousins
2025年11月1日
自発的なレビュー
Japanese Knotweed Ltd からの回答
Thanks so much, Jane - we’re really pleased we could help at short notice. Jason and the team will be chuffed to hear your feedback. We really appreciate the recommendation!
Japanese Knotweed Ltd からの回答
Thanks, Kamal - we really appreciate the review. Glad we could help with the identification!
Fantastic and reassuring service
Fantastic and reassuring service! A very speedy reply too. Thank you.
2025年10月27日
Japanese Knotweed Ltd からの回答
Thanks so much, Mrs Mowbray - we’re really glad we could help quickly and put your mind at ease.
Great service
They were polite, helpful and made a very quick diagnosis of Sycamore saplings rather than Knotweed.
2025年10月21日
Japanese Knotweed Ltd からの回答
Thanks, Nick. Really glad we could help clear that up quickly for you. Appreciate you taking the time to share your feedback.
Great communication
Great communication. I was so worried about a lot of plants multiplying near our house. They had red stems and leaves shaped like Japanese Knotweed. There was an established Knotweed plant that has been treated nearby. So I sent a picture and it was confirmed the same day that it was NOT Knotweed. I now have peace of mind. Great service. Thank you!
2025年10月15日
Japanese Knotweed Ltd からの回答
Thank you so much for your kind words! We’re really glad we could put your mind at ease so quickly. Our team understands how stressful it can be to spot suspicious plants near your home, so it’s great to hear that our identification service helped bring you peace of mind. If you ever need advice again in the future, we’re always happy to help.
Friendly service
I used their free online service to check knotweed. Dan was very quick at getting back to me and putting my mind at ease. Also they didn’t try upselling or pressuring into services which weren’t required. Very helpful
2025年10月13日
自発的なレビュー
Japanese Knotweed Ltd からの回答
Thank you for taking the time to leave such a lovely review! We’re delighted to hear that Dan was able to help so quickly and that you felt supported without any pressure. Providing honest, straightforward advice is really important to us, so it’s great to know you had such a positive experience.
Japanese Knotweed Ltd からの回答
Thank you for your kind feedback! We’re so pleased to hear you found our response prompt and helpful. Our team always aims to provide clear, reassuring advice as quickly as possible, so it’s wonderful to know we hit the mark.
Identifying Japanese knotweed…
The free service to identify Japanese knotweed was very quick. I sent a couple of photos and they confirmed that the plant was not Japanese knotweed . The put my mind at rest, and I would recommend their service
2025年10月7日
Japanese Knotweed Ltd からの回答
Thank you for sharing your experience! We’re really glad our free identification service helped clear up your concerns so quickly. It’s always a relief to know it’s not knotweed, and we appreciate your recommendation. It means a lot to the team.
I got a free professional opinion to…
I got a free professional opinion to identify the weeds in my garden, and they were happy to confirm it’s not dogwood - fantastic people
2025年10月6日
Japanese Knotweed Ltd からの回答
We’re really pleased we could help identify your plants and confirm there was nothing to worry about. It’s always our goal to give clear, honest advice.
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