I emailed a photo of suspected knotweed to this company on a Sunday, and before 10am on the Monday they had come back and confirmed that the plant was not knotweed. Very impressed with the quick... もっと見る
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I sent Photos of the plant in question and they were able to quickly identify it as not being Japanese Knotweed
Phoned Japanese Knotweed Ltd re concerns about some suspicious weeds in our garden. Got the answer service and left a message. They rang back promptly. Was asked by Dan to submit a photo for a revi... もっと見る
企業が回答しました
Identity of Suspect Plants The Japanese Knotweed Ltd made the process of submitting a request for identification very straight forward and simple. The came back with a result for me within a few ho... もっと見る
企業が回答しました
企業情報
Japanese Knotweed Ltd について
当該企業による記述
SPECIALIST CONTROL SERVICES
Japanese Knotweed Ltd is the UK’s trusted company for providing surveys, treatment and removal services of Japanese knotweed and other invasive weeds.
We are a private limited company, working throughout the UK for all types of customers including construction, developers, facilities management, housing associations, local authorities, property maintenance, and private property owners.
Through ENVIRONMENT CONTROLS (a trading name of Japanese Knotweed Ltd) we provide specialist services for the control and eradication of other Invasive Non-Native Species (INNS) including aquatic plants, and removal of non-licensable asbestos contaminated ground. OUR SERVICES- Free Surveys
- Free Invasive Weed Identification
- Planning Consultation
- Immediate Eradication Excavation Works
- Herbicide Management Plans
- Site Supervision/Management
- Root Barriers
- Waste Removal
- Insurance Backed Guarantees
連絡先
Unit 13A Westlink, Belbins Business Park, SO51 7JF, Romsey, 英国
- 0333 2414 413
- contact@knotweed.co.uk
- www.japaneseknotweed.co.uk
4.9
優良
1578件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super fast free service
Used the free identification service and had a reply within the hour. Fortunately, it was good news and not Japanese Knotweed. Excellent service, thank you!
2025年6月11日
Japanese Knotweed Ltd からの回答
Hi Sarah,
Thank you for your lovely review! We’re so pleased we could give you a speedy reply - and even happier it was good news. 😊
It’s great to know our free identification service made a difference. Don’t hesitate to reach out again if you ever need us!
– The Japanese Knotweed Ltd Team
Response Time And Clarification
The response to my email, which included photos of the plant in question, was extremely prompt and emphatically clarified that it was NOT Japanese Knotweed.
2025年6月9日
Japanese Knotweed Ltd からの回答
Hi Gary,
Thank you for your thoughtful review. We're really glad we could provide a prompt and clear response - and especially happy that the outcome brought some relief!
We're always here if you need further advice or support in the future.
– The Japanese Knotweed Ltd Team
Except that the review e-mail came…
Except that the review e-mail came before the actual judgement on our photo of our plant , your judgement was very efficient and welcome
2025年6月3日
Japanese Knotweed Ltd からの回答
Hi Richard,
Thank you for your feedback - and for your understanding about the timing of the review email! We're glad to hear our plant identification was efficient and helpful once it arrived.
We really appreciate you taking the time to leave a review, and we’re always here if you need us again.
– The Japanese Knotweed Ltd Team
Japanese Knotweed Ltd からの回答
Hi Chioma,
Thanks so much for your kind review! We’re really pleased to hear that our service was fast and efficient for you.
If you ever need assistance again, we’re always happy to help.
– The Japanese Knotweed Ltd Team
Prompt reply to my query
2025年5月29日
Japanese Knotweed Ltd からの回答
Hi Gary,
Thanks so much for taking the time to leave a review! We're really pleased we could provide a prompt response and help with your query.
All the best,
– The Japanese Knotweed Ltd Team
I thought I had discovered JK in my…
I thought I had discovered JK in my garden - I just moved in before Christmas and it was not declared! However, my son-in-law contacted JK Ltd with photos I supplied and they confirmed that it definitely was NOT JK. I can't tell you how relieved I am. Thank you so much.
2025年6月3日
自発的なレビュー
Japanese Knotweed Ltd からの回答
Hi Maggie,
Thank you so much for your kind review. We completely understand how stressful that must have been, especially after moving into a new home. We’re really glad we could help put your mind at ease and confirm it wasn’t Japanese knotweed.
Wishing you all the best in your new garden!
– The Japanese Knotweed Ltd Team
Fantastic company
Fantastic company. Clearly identified the issue for us and were able to put our minds at rest. Thank you.
2025年6月3日
Japanese Knotweed Ltd からの回答
Hi James,
Thank you for your kind words! We’re so pleased we could identify the issue quickly and help put your minds at ease. It means a lot to us to hear we made a difference.
We’re always here if you need us again.
– The Japanese Knotweed Ltd Team
Japanese Knotweed Ltd からの回答
Hi Malkit,
Thanks so much for your kind review! We’re really glad you found the information helpful and the service useful. That’s exactly what we aim to deliver.
If you ever have more questions, we’re here to help.
– The Japanese Knotweed Ltd Team
Brilliant response
Brilliant response. Posted my pics at 8.30am, got my answer an hour later! Joy - no knotweed!!
2025年5月30日
Japanese Knotweed Ltd からの回答
Thanks so much, David! We're so pleased we could give you a fast and reassuring answer. It's always a joy to confirm it's not knotweed!
Fast service, providing accurate identification
Dan was able to identify that I didn't have knotweed from the photo's which I shared with him. I would highly recommend Dan and the companies service.
2025年5月29日
Japanese Knotweed Ltd からの回答
Thank you, Mr Green! We’re glad Dan was able to assist and put your mind at ease. We’ll be sure to pass your kind words along. It really means a lot!
Outstanding service
Outstanding service, immediate response, thank you so much, this is an essential environmental service
2025年5月29日
Japanese Knotweed Ltd からの回答
Thanks so much, Anna! We’re thrilled to hear the service made a difference. We really do believe fast, accurate identification is essential, and it’s great to know that resonated with you.
Prompt response
I emailed the company late last night and before 9am this morning I have received a response. Not only am I relieved because they have confirmed it’s not Japanese knotweed but their email manner and prompt response has been fantastic. Thank you again!
2025年5月29日
Japanese Knotweed Ltd からの回答
Thank you, Anna! We're so glad we could ease your worries quickly and that the service felt both prompt and reassuring. Your kind words mean a lot to the whole team!
Very helpful
The team at Japanese Knotweed responded to my enquiry promptly and efficiently. Very helpful and professional.
2025年5月27日
Japanese Knotweed Ltd からの回答
Thanks so much, James! We’re really pleased to hear you found the team helpful and professional. We’re always here to provide clear answers quickly.
Immediate reply/trusted source
I got an immediate reply on the next working day which was such a relief as I was worried that the plants were Japanese knotweed. An early reply put my mind at rest. And I gave pictures of several plants. It's comforting to know that the results are from a trusted source.
2025年5月27日
Japanese Knotweed Ltd からの回答
Thank you, Antoinette! We’re so glad we could give you peace of mind and that you felt reassured by the process. If you have any other invasive plant concerns, please don't hesitate to reach out.
Japanese Knotweed Ltd からの回答
Thanks for the kind words, Chris! We're really glad you found the service quick and helpful. That's exactly what we aim for. Appreciate the recommendation!
Japanese Knotweed Ltd からの回答
Thanks so much, Hannah! We’re delighted we could help out quickly and at no cost. Your feedback means a lot!
They emailed me back
They emailed me back, explaining what weed killer does to weeds. 🤣
And justifying that he’s sprayed weed killer at my car with no weed in sight.
This company is completely unprofessional, doesn’t care about there worker missing a road that the council have clearly paid for them to do.
We have so many weeds in sight on the pavement, this worker stayed roadside and just sprayed every car.
Weed killer isn’t meant to be sprayed on Metal or car tyres. Guessing that wasn’t part of there training, so why nothing is being done about this Man. It’s criminal Damage, my opinion is straight dismissal, I watched him do the whole road purposely. Up and down within a Min and pissed off every neighbour. I wasn’t risking it so got car cleaned straight away.
Where online does it say it’s okay to put weed killer with chemicals on car paintwork.
2025年5月21日
自発的なレビュー
Really helpful company with their free…
Really helpful company with their free knotweed identification - I emailed last night and they came back first thing this morning, putting my mind at ease! I would recommend this company!
2025年5月21日
Japanese Knotweed Ltd からの回答
Thanks so much, Ali! We're really glad we could get back to you quickly and give you peace of mind. It means a lot that you'd recommend us. We're always here if you need anything else!
Brilliant FREE Service.
Brilliant.
Had concerns over a plant in next doors garden which I thought could be Japanese Knotweed.
I sent two photos to this company & asked if they could advise.
They responded within half an hour & confirmed that it was NOT the dreaded Japanese Knotweed.
They even took the trouble to suggest what the plant in photos was.
Excellent FREE service & their advice has put my mind at ease.
Would recommend to anyone that has concerns regarding Japanese Knotweed.
2025年5月20日
Japanese Knotweed Ltd からの回答
Wow. Thank you so much, Geoff! We’re genuinely thrilled to hear how helpful the service was. Our team always tries to go the extra mile, so knowing we could give you peace of mind (and even help identify the mystery plant) means the world to us. Don’t hesitate to reach out again any time!
Unbelievably quick response time
Unbelievably quick response time, and a free service. You couldn't ask for more.
2025年5月20日
Japanese Knotweed Ltd からの回答
Thanks, Victoria! We’re so pleased the speed and service hit the mark. We really appreciate your lovely feedback. Always happy to help!
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