J E James Cycles レビュー 1,537

TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Great price on pedals but slow despatch compared to the competition. These days if you order one day you expect despatch the next day..My item was not despatched until two more further days so with hi... もっと見る

企業が回答しました

5つ星のうち5の評価

I TRAVELLED FROM WILTSHIRE TO BARNSLEY AFTER SPEAKING TO OLLIE ON THE PHONE. WITHIN 22 HRS I WAS IN RECEIPT OF MY SUPER DUPER AMITI E+ PRO ELECTRIC BIKE. GREAT COMMUNICATION, THANKS OLLIE. ON ARRIVAL... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased a cycle online from JEJAMES the whole experience was a delight from ordering to delivery and after service. Ordering was very easy, the delivery company (FEDEX) kept informed at every s... もっと見る

企業が回答しました

5つ星のうち5の評価

Adam at Rotherham, and his daughter, were both super helpful and knowledgeable. Great service and support with my new Megamo e-bike. Rob

企業が回答しました

企業情報

  1. 自転車屋
  2. 自転車レンタル サービス
  3. 自転車修理店
  4. バイク アクセサリー専門店
  5. ロード サイクリング

当該企業による記述

J E James Cycles is a family run business who have been established for over 50 years. We are one of the largest independent cycle retailers in Europe, with three large stores in the South Yorkshire/Derbyshire area of the UK. Our aim is to stock as wide a selection of cycling goods as possible. Whilst ensuring that each product line has been tested for quality, performance and value for money. Our excellent reputation has been built on service and quality. We guarantee you will receive reliable advice from friendly staff with specialist knowledge of all types of cycling. J E James Cycles is also a member of the Association of Cycle Traders (ACT), which is an independent non-profit making organisation, whose activities help ensure consumers can continue to benefit from the skills, services, enthusiasm and choice of products available from their local independent bike shop.


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4.2

ほぼ満足

TrustScore 5段階評価の4

1537件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 87%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Great price but slow delivery…

Great price on pedals but slow despatch compared to the competition. These days if you order one day you expect despatch the next day..My item was not despatched until two more further days so with hindsight I should have gone elswhere as the other parts I need I got from Balfes, Merlin and Tredz and these arrived with me before the part from J E James had even been despatched. All Items were listed as in stock.

2026年3月12日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Tim,

Thank you for buying from us! We always try our upmost to get things out of the door as soon as we can. We are a small family ran business in the heart of South Yorkshire doing our best against the big boys like Tredz. Thanks for using us :)

All the best

Josh

5つ星のうち5の評価

Ordered my helmet from Je James cycles…

Ordered my helmet from Je James cycles and I'm so glad I did which turned up at the door today... Great communication... Fast delivery and the helmet is great... Thank you Je James cycles.

2026年3月10日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Kevin,

Thank you for choosing us and being so kind to leave us positive feedback.

All the best

Josh

5つ星のうち5の評価

Adam at Rotherham

Adam at Rotherham, and his daughter, were both super helpful and knowledgeable. Great service and support with my new Megamo e-bike. Rob

2026年3月8日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Rob,

Thanks for the review, we hope you enjoy every mile on your Megamo!

All the best

Josh

5つ星のうち5の評価

JEJAME cycles

I purchased a cycle online from JEJAMES the whole experience was a delight from ordering to delivery and after service. Ordering was very easy, the delivery company (FEDEX) kept informed at every stage and actually arrive on time when they said they would be turning up.
I Had to pop my cycle down to James cycles in Rotherham and the service was outstanding I was actually WOWED everyone was so helpful and a gentleman call Josh from distribution who sorted out my problem someone who actually genuinely cared.
Thank you Josh for your outstanding and exceptional service. I would highly recommend to use this company.love my bike really great quality and worth every penny.

2026年3月9日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Lynn,

Thank you for taking the time out to leave us a review. We are super happy that you enjoyed our good ol' Yorkshire humour and service. Hope to see you again soon.

All the best

Josh

5つ星のうち1の評価

Terrible service and regard for safety

I bought a bike from JE cycles from Sheffield. There were many problems firstly as I left the store the bike broke on my way out the salesman said it was road safe it was not as it broke on my way home. I brought it back to get it fixed. It broke again and later he blamed me for not using the bike enough. I am never shopping their again

2026年3月5日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

We are truly sorry to hear about the recurring issues with your bike and the poor experience you had at our Sheffield store. This is not the level of service we aim to provide.

We would appreciate the opportunity to speak with you further to resolve this matter.
Please contact myself:

Sheffield. managers@jejamescycles.com

At your earliest convenience

Many Thanks
Shane Townsend
Store Manager, J E James Sheffield

5つ星のうち5の評価

Bike problems

Friendly happy staff get your problems dealt with quickly and smoothly

2026年2月16日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

That's what we are here for Josh, I am glad we could help.

All the best

Josh

5つ星のうち5の評価

Sheffield store as…

Went to the Sheffield store as rebuilding my bike up from just the frame and never done anything like this before. They guys in the shop were so incredibly helpful, knowledgeable and fun! Bought some drivetrain components for a 1x11 conversion. They gave great advice on what would work and what wouldn't, and whaddya know, they were spot on!! Prices for the parts were also much cheaper there than in shops in my home town (1 hour drive away!!).

Will definitely go back there for more bike bits.

2026年1月14日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Thank you for leaving us a review! We are delighted that you are happy with the service, hopefully we will see you again soon :)

Kind Regards

Josh

5つ星のうち5の評価

I TRAVELLED FROM WILTSHIRE TO BARNSLEY…

I TRAVELLED FROM WILTSHIRE TO BARNSLEY AFTER SPEAKING TO OLLIE ON THE PHONE. WITHIN 22 HRS I WAS IN RECEIPT OF MY SUPER DUPER AMITI E+ PRO ELECTRIC BIKE. GREAT COMMUNICATION, THANKS OLLIE. ON ARRIVAL I MET ELISE & TOM, THESE GUYS ARE SUPERB, KNOWLEDGABLE, FRIENDLY & PROFFESIONAL. I DIDNT GET THE GUYS NAME IN THE WORKSHOP BUT HE ADDED THE EXTRAS ON BIKE AS REQUESTED OVER THE PHONE AND HE TOO WAS PROFFESIONAL, FRIENDLY AND KNOWLEDGABLE. WELL WORTH THE 5 HOUR TRAIN JOURNEYS /3 TRAINS LOL).

2026年2月4日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Eddie,

Thank you for choosing to travel to us, was a pleasure dealing with you.
Hope you have many miles of smiles on your bike.

All the best

J E James Cycles

5つ星のうち1の評価

Ordered a set of specialized Krypo…

Ordered a set of specialized Krypo pedals once opening the box I noticed the pins and the inner pedal had all completely corroded and were deteriorated. Emailed there support with photos and also tried to contact there number with 0 response. For the first time using them I definitely won’t be in a rush to use again.

2026年2月6日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Ben,

Sorry to hear about this, the product was box fresh and therefore we must have received the pins ourselves like this. However we did respond to your email straight away and resolve this issue - I am unsure regarding you trying to call (if it was a weekend we are closed) so I cannot comment on that, however we are a small business and only have one man answering the phone. We certainly try our best and I hope you would be willing to try us again, especially after a quick and easy resolve.

Kind regards

Josh

5つ星のうち5の評価

Excellent communication and guidance…

Excellent communication and guidance through the cycle to work scheme. Bike checked and prepared prior to delivery. Great support.
Thank you

2026年1月26日
J E James Cycles ロゴ

J E James Cycles からの回答

Thanks for taking the time to leave us a positive review Spencer.

5つ星のうち5の評価

Good reliable online retailer, quick service and good delivery charges

Bought a couple of times from here over a few years, always good service. This time Specialised 2FO shoes at a great price. Very comfy, haven’t used in anger yet as I’m still waiting for the new bike (from Saracen). Delivery was really quick even right after Christmas.

2025年12月29日
J E James Cycles ロゴ

J E James Cycles からの回答

We hope your bike has finally turned up Colin, we're eager to hear how good the shoes are at shredding with anger :)

All the best + have fun

J E James Cycles

5つ星のうち5の評価

Perfect

Just bought a new e-bike all the staff were so friendly and put me at ease as it’s a while since I had a bike. They were above and beyond getting it ready for the day after buying it. Then on collection I was shown how to use the bike so all in all can’t fault anything as they were helpful and honest from start to finish. So thank you, team.

2025年12月27日
自発的なレビュー
J E James Cycles ロゴ

J E James Cycles からの回答

Thank you for taking the time out to leave us a review Archer. We hope you are enjoying the new bike!

All the best

J E James Cycles

5つ星のうち5の評価

Quick delivery

Quick delivery, good communication throughout. Very pleased.

2025年11月24日
J E James Cycles ロゴ

J E James Cycles からの回答

Hi Lynda,

Thank you for taking the time to leave us a review. We appreciate it :)

All the best

Josh

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