Just Fitness レビュー 

265
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Outstanding service, the staff and owner are absolute ledgends, their product are amazing. Will looking at their products first before going anywhere else. The owner went so far out his way to get our... もっと見る

企業が回答しました

5つ星のうち5の評価

Just Fitness is an excellent firm to deal with because Alex the salesman was courteous and friendly when discussing the pros and cons of the unit we wished to purchase. He gave us an honest descripti... もっと見る

企業が回答しました

5つ星のうち5の評価

Received my Global FT200 Smith Machine Functional Trainer, had to wait due to Covid but it was worth it. I'm currently installing it now & the quality of workmanship performed on this Trainer is awes... もっと見る

企業が回答しました

5つ星のうち5の評価

I'd been stuffed around by another company when trying to buy a treadmill. Just Fitness was awesome, great customer service from both sales and warehouse team. Quick and seamless transaction, not to m... もっと見る

企業が回答しました

企業情報

  1. フィットネス用品卸業者
  2. フィットネス用品店
  3. スポーツ用品店

当該企業による記述

Huge range of Fitness Equipment available at Australia's best prices! Shop online & enjoy Australia Wide shipping or visit one of our Fitness Stores to try the equipment before buying!


連絡先

4.9

優良

TrustScore 5段階評価の5

265件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(265)

過去12か月のレビュー数: 14

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I ordered some weights during the…

I ordered some weights during the corona virus lockdown from the just fitness online store.Order number and receipt were issued instantly, products arrived on the exact date listed on the website, confirmation email was sent upon arrival. Furthermore all enquiries were answered over the phone clearly and immediately. Very honest, reliable service with products of really good quality. Thank you, wishing you all the best.

2020年9月15日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Aliki. Cheers!

5つ星のうち5の評価

Super supportive and flexible

Super supportive and flexible even during a lockdown. Went out of their way to make the process clear and easy for myself. Had the Equipment quick smart. Thank you to the customer service and delivery teams.

2020年9月15日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your words of support Luke!

5つ星のうち4の評価

My order was processed extremely…

My order was processed extremely quickly and delivered to my door with helpful advice from the delivery guys (i.e. just take the cover off, don't take it out of the box entirely prior to set-up) within a DAY. One day. I didn't realize it wouldn't come already assembled, but it wasn't a great hardship either.

2020年9月14日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Jen!

5つ星のうち5の評価

The Air Bike is terrific and the team…

The Air Bike is terrific and the team at The fitness Shop did a great job having the bike delivered ASAP under difficult COVID conditions. Cheers

2020年8月17日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Mark. Appreciate your kind words.

5つ星のうち4の評価

Profile B50 upright bike

Cost of delivery was expensive. Product as described. Fast delivery.

2020年8月16日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Nicole. Unfortunately, due to Covid-19 and fitness being in high demand, in our effort to accommodate for faster deliveries, we have been using 3rd party couriers to deliver our fitness equipment in most cases causing the delivery costs to be slightly higher. The option for a free pickup from our warehouse is always there for future reference.
Regards,
Just Fitness

5つ星のうち3の評価

Works Well but Poor Design, hard to Assemble and has an Awful Instruction Manual

I'm giving you 3 stars not because you did anything wrong, the delivery was a bit over-complicated by your trying to over-manage it but the guys who brought my delivery were really good. The 3 stars are for the product, while the bike now I've assembled it works well, as an engineer the design in my opinion is poorly thought out. The instructions have that broken converted to English by an Asian person feel to them in places, the diagrams are tiny and are far too small to be of much use. The instructions don't make that much sense and combined with the small pictures are awfully difficult to follow. In the end, I threw them aside and built it myself. Also, we searched high and low for a plastic trim piece and we couldn't find it and lo and behold it was in the drinks bottle holder package. A small ring of plastic, exactly the same colour as the drinks bottle holder, wrapped around it and in the same package. But, by far the worst thing is the engineering behind bolting on the upright tubing that houses the cables, computer and handlebars. There are 5 bolts, 4 of which feed right through the tube but, you can't get 2 of them through because the tensioning cable mechanism is in the way. This is an awful design and could result in either not fitting 2 bolts or damaging the cable holder, I cannot believe that someone thought that this was a good design. Also, the instructions do not even mention that one of the pedals has a right-hand thread and the other is a left-hand thread. Of course, if you've ever had a bike you would know this but I'll bet many people don't and I would have thought worth mentioning. Overall, once assembled the bike works well but, it is a frustrating exercise to get it to that point and I cannot believe that you would sell a product that was so poorly designed.

2020年8月15日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Hi Dave. Thanks for your feedback. We apologise for any inconvenience the item caused you. Hope you have it all worked out, otherwise please don't hesitate to get in touch with us on 1300 212 222 if you need help troubleshooting etc. Regards, Just Fitness

5つ星のうち5の評価

CROSS TRAINER

the cross trainer was better than I expected for the price and the staff were wonderful to deal with

2020年8月12日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks Jessica. Enjoy your workouts!

5つ星のうち5の評価

Great product

We received our order within a few days of ordering online. Because we ordered on a weekend, we didn’t receive confirmation of our order or payment until Monday. That was a bit confusing. The bike was also a little challenging to build. But, we had it up and running on the day it arrived, and we’re very happy with the final result!

2020年8月8日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Rae. Glad it all worked out for you. Cheers!

5つ星のうち5の評価

Treadmill hire

Great customer contact during hiring process and pulled out all the stops to get me my hire prior to new enhanced lockdown restrictions. Delivery on time and helped right to the door. Treadmill is full size and works as expected. Very happy with product and service.

2020年8月7日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thank you for your kind words Felicity. Best Regards!

5つ星のうち5の評価

Great bike

Really happy with my new spin bike! Great quality magnetic bike at a very reasonable price. Fantastic service, ordered on Friday delivered on Tuesday. Thank you!

2020年7月31日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your feedback Sarah!

5つ星のうち3の評価

I thought the equipment would be more…

I thought the equipment would be more up to date but is an old one, narrow track, and manual set up etc - overall not so impressed with the hire equipment

2020年7月28日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Hi Padmini. As evident, you are hiring a treadmill. Hire means the unit is our property. They aren't always brand new and some other people have already hired it in the past. Its like renting a car, they don't take you to a showroom to pick a brand new car of your choice. Considering the fitness equipment is in extremely high demand, unfortunately at that time, it was the only size available and we don't have any record of you enquiring about the suitability of the item for you. Having said that, if you're not happy, please give us a call on 1300 212 222 so we can arrange a refund and pick up of the item.

5つ星のうち2の評価

Missing package

I bought a tread climber and Recumbent bike, they only delivered one of my packages, they said that they made a mistake at the warehouse and they forgot to load the driver.
My 2nd package was only delivered the following week, which was an inconvenience.
If my warehouse had forgotten to load a truck and the customer did not receive their delivery, I would ensure that they received the missed package the very next day. This was not the case for me, I was TOLD that they only deliver once a week in my area, hence delivery was not until the following week.

2020年7月21日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Hi Gwen,
Thanks for your feedback. Considering the situation with the COVID-19 we are all going through at the moment, like many businesses, we are also amidst some challenges such as being under-staffed and with slow supply of stock from the factories overseas etc. As much as we would acknowledge your expertise in transportation and logistics, it is actually quite normal for the 2 items to be delivered at 2 separate times and sent out from 2 separate warehouses. As long as the delay is concerned, as per our company policy and the terms and conditions you accepted while placing your order, the delivery can take anywhere upto 14 days and we believe your items were delivered well within that.
Regards,
Just Fitness

5つ星のうち5の評価

Excellent customer service

Happy with the customer service, quick and easy to order online. Delivery was on time and within a couple of days of ordering.

2020年7月21日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thank You Tegan. Be safe and enjoy your workout!

5つ星のうち5の評価

Great Exercise Bike and Customer Service

Good Web site easy to navigate and Customer Service via phone Very Helpful.
Was informed how order going and Delivery time and delivery as per instuctions

2020年7月21日
自発的なレビュー
Just Fitness ロゴ

Just Fitness からの回答

Thanks for your kind words Ian!

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