Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
AVOID this company. We hired a motorhome from the Toddington depot for the Easter weekend. The bed broke on the first evening. Despite a number of calls to the "emergency" On Road Support number, no... もっと見る
Easy booking, quick answers, fair price. Remote location, like most such outfits. New motorhome in good condition. Check-In and Check-out rather less efficient as everyone comes at more or less the s... もっと見る
企業が回答しました
THIS HAS BEEN A NIGHTMARE FROM START TO FINISH. I was charged extra for an early collection at 2.30pm. I arrived at 2.15pm and finally took possession of the vehicle at 5.15pm !!! There are no staff a... もっと見る
企業情報
当該企業による記述
From cosy couple getaways to family adventures, Just go has a motorhome to suit every occasion. We pride ourselves on delivering new and modern motorhomes for hire with all layouts designed to offer comfort & style for everyday living. Easily accessible via major airports, our hire teams located in Edinburgh, Scotland and Toddington, Bedfordshire are specialists in delivering a first-rate customer experience every time. With packages tailored to individual requirements, we provide an all-encompassing service for all your motorhoming needs. Covering travel in the UK, Ireland and Europe, the freedom to explore and discover is entirely at your fingertips!
連絡先
Harlington Road, Redhill Farm, LU5 6HF, Toddington, England, 英国
- 01525 878000
Premium Motorhomes for Hire
3.1
まあまあ
249件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor communication
This company were advertising a motorhome for sale, in which I was very interested in. At the first phone call enquiry I was met by a rather abrupt lady who said she would pass my details on. I have since contacted a further 4 times! I have not received one call back despite leaving my details each time. Clearly they do not value their customers with their poor standards of communication! Hasten to add my money will be well spent elsewhere!
2023年3月30日
自発的なレビュー
Just go Motorhomes - Toddington からの回答
Hello
I am really sorry to hear of your frustrations, thank you for taking the time to leave a review. There seems to have been a breakdown in communication as our sales team will always respond to anything passed through to them. If you could please call and ask for Tony he will be able to help. Once again I am sorry for the breakdown in communication.
Kind regards
RVSC
Just go Motorhomes - Toddington からの回答
Hi Katie
Thank you for the 5 star review. I am really pleased to hear the staff were so helpful and the van was in great condition for you. We look forward to seeing you again soon.
Kind regards
Just go
Excellent service all the way through…
Excellent service all the way through and the motorhome was just as described which was brilliant.
2023年3月11日
Just go Motorhomes - Toddington からの回答
Hi Daniel,
Thank you for the 5 star review. I am really pleased to hear of the excellent service you received and that the motorhome was in great condition for you. We look forward to seeing you again soon.
Kind regards
Just go
Friendly staff.
Friendly staff.
Online check in enabled paperwork to be completed simply,
Briefing about motor home features was straightforward.
Return simple
2023年3月9日
Just go Motorhomes - Toddington からの回答
Hi Andrew
Thank you for the 5 star review. I am really pleased to hear you enjoyed your experience with us and the team were so friendly. We look forward to seeing you again soon.
Kind regards
Just go
Simple and enjoyable
Just go made my motorhome experience simple and enjoyable. Highly recommended.
2023年2月24日
Just go Motorhomes - Toddington からの回答
Hi Philip
Thank you for the 5 star review. I am really pleased you enjoyed your experience with us, we look forward to seeing you again soon.
Kind regards
Just go
February 2023 alps trip
We,ve used just go before,because the trips we organise are mainly in the European alps and there are company’s that don’t allow there motor homes to leave the uk , there are no hidden costs with just go ,so we would highly recommend these guys see you guys next year ,michael c
2023年2月24日
Just go Motorhomes - Toddington からの回答
Hi Michael
Thank you for the 5 star review. I am really pleased to hear that you enjoyed your trip with us again. We look forward to welcoming you back again next year.
Kind regards
Just go
Just go Motorhomes - Toddington からの回答
Hi Gordon
Thank you for the 5 star review. I am really pleased to hear you had a great time with us and we appreciate the recommendation. I look forward to seeing you again soon.
Kind regards
Just go
Honestly best service ever polite lady…
Honestly best service ever polite lady extremely helpful most of all this lady want to go extra mile to help out very knowledgeable individual.
Ohh yeah this is a serious company they have tones of the brand new motorhomes hire and for sale.
There prices were extremely affordable
Than any other people I drive 45 miles just to hire there motorhomes.
They have parking for your car there too.
I love this company and I thank the lady too for her pro service.
Will always use this place for sure and have been recommended to all.
2023年1月21日
Just go Motorhomes - Toddington からの回答
Hi
Thank you for taking the time to leave a 5 star review. I am really pleased to hear the Front of House team were so helpful, I will pass on your kind words to them. We really appreciate your comments/recommendation and we look forward to seeing you again soon.
Kind regards
Just go
Customer
The overall pick up is smooth. However, we waited for awhile to get start our process as employee is busy with other customers. I understand the time is around holiday, and the office may not have enough employees.
2022年12月30日
Just go Motorhomes - Toddington からの回答
Hi
Thank you for the 4 star review and comments. I apologise for the time you had to wait to collect your motorhome. We do structure our collection times to try to ensure the process is as smooth as possible when collecting the vehicle, but I appreciate your feedback and I will pass it onto the relevant departments.
Kind regards
Just go
First time in a motorhome and it was perfect
First time in a motorhome and it couldn’t have been more straightforward. It had everything we needed and was simple to use and very comfortable
2022年12月3日
Just go Motorhomes - Toddington からの回答
Hi Jason
Thank you for the 5 star review. I am really pleased to hear you had such an enjoyable experience on your first time in a motorhome. We look forward to seeing you again soon.
Kind regards
Just go
Great service.
Andrew and the team carried out the repair to our motorhome as agreed and kept us informed about progress and when we could pick up. Great service as we have been accustomed to by the after sales and service team in Toddington.
2022年12月5日
自発的なレビュー
Just go Motorhomes - Toddington からの回答
Hi
Thank you for the 5 star review. I am really pleased to hear the team provided such an efficient and professional service for you. I will pass on your kind words to them. We look forward to seeing you again soon.
Kind regards
RVSC
Just go Motorhomes - Toddington からの回答
Hi Linda
Thank you for the 5 star review. I am really pleased to hear you had such a great experience with us. We look forward to seeing you again soon.
Kind regards
Just go
Helpful throughout
Helpful throughout, with clear instructions and accommodating of last-minute changes.Will hire again.
2022年10月22日
Just go Motorhomes - Toddington からの回答
Hi Ashley
Thank you for the 5 star review. I am really pleased to hear the team were so helpful and accommodating. We look forward to seeing you again soon.
Kind regards
Just go
Recently hired a motorhome for the…
Recently hired a motorhome for the October Half Term break. Easy booking process and excellent customer service. Nothing is a problem. Communication is great. The motorhome was spotless in pick up. It looked like new! Was shown around the motorhome and informed about the control panels. I have hired from Just Go before and would recommend. The Ford engine is so much better than the previous Fiat. It is a lot smoother and uses less fuel! I would highly recommend Just Go.
2022年10月29日
Just go Motorhomes - Toddington からの回答
Hi Kevin
Thank you for the 5 star review. I am really pleased to hear you had such a fantastic return experience with us and the team were so helpful. I appreciate your recommendation and we look forward to seeing you again soon.
Kind regards
Just go
Loved the whole experience (except for…
Loved the whole experience (except for pick up, I think we just had a team member who wasn’t in a good place). Loved the motorhome, clean and perfect!
Will return next year for sure!!!
2022年10月22日
Just go Motorhomes - Toddington からの回答
Hi Nicky
Thank you for the 4 star review. I am really pleased to hear the motorhome was in fantastic condition for you. I will speak to the member of staff who did your check out regarding your feedback.
Kind regards
Just go
I'm very grateful to have this…
I'm very grateful to have this experience with Just Go! I rented a Voyager and had a lovely and amazing trip with my little Maltese dog's. I hope everyone can do it as well!
2022年10月15日
Just go Motorhomes - Toddington からの回答
Hi Lillian
I am glad that you had a great time and enjoyed our Voyager motorhome model. We hope to see you back again soon for another adventure with us.
Kind regards
Just go
motor home had no operational hot water…
motor home had no operational hot water . tv fell off mount and stoped working. toilet vented into van all the time. took over a month to get our bond back . not happy at all
2022年9月7日
Just go Motorhomes - Toddington からの回答
Hi Andrew
Thank you for taking the time to leave a review. I have looked into your booking; I can see that the on-road support team fixed the hot water issue that you were having by resetting the panel through instruction over the phone. I cannot see any information on your booking regarding the TV or the toilet unfortunately, had this been communicated to us we would have done everything we could to solve this for you. Due to the damage to the vehicle upon return, the cost for the damage was deducted from your bond, then the rest of your bond was returned to you as soon as this has been processed.
Kind regards
Just go
Exccellent Service!
From the first point of contact with RV Super Centre, Andrew was very helpful and a pleasure to deal with. The whole process from start to finish was professional and informative. The habitation technician was knowledgeable and spent time answering extra questions we had, which is what we needed being complete novices in the Motorhome world!
2022年10月19日
自発的なレビュー
Just go Motorhomes - Toddington からの回答
Hi
Thank you for the 5 star review. I am really pleased to hear Andrew and the team were so helpful and knowledgeable. If you have any further questions about your motorhome, please feel free to contact us.
Kind regards
RVSC
Just go Motorhomes - Toddington からの回答
Hi Paul
Thank you for the 5 star review. I am glad to hear you enjoyed your whole experience with us. We look forward to seeing you again soon.
Kind regards
Just go
Just go Motorhomes - Toddington からの回答
Hi Graham
Thank you for the 5 star review. I am really pleased to hear the staff were so helpful. we appreciate your continued custom and we look forward to seeing you again soon.
Kind regards
Just go
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