Kaplan International Languages - Toronto レビュー 89

TrustScore 5段階評価の4.5

4.3

35 The Esplanade Suite 250, M5E 1Z4 Toronto, Toronto Ontario, CA


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Les cours génial ! Professeur motivant Le logement en Homestay pas adapté pour des personnes ayant l'habitude de manger des fruits et des légumes. Les sorties le soir, pas facile a gérer. Proc... もっと見る

企業が回答しました

5つ星のうち5の評価

je recommande vraiment cette experience pour tout ceux qui veulent ameliorer leur niveau d'anglais. J'ai passer 1 mois a kaplan toronto, ca s'est tres bien passe, les cours sont bien les enseignant so... もっと見る

企業が回答しました

5つ星のうち5の評価

Kaplan Toronto é stata la mia scuola di inglese tramite i soggiorni ESL per due mesi nell’estate 2022. L’ho trovata una scuola d’eccellenza, che ha soddisfatto pienamente tutte le mie aspettati... もっと見る

企業が回答しました

5つ星のうち5の評価

My experience at Kaplan Toronto was great. I have improved my English thanks to my intensive course, I have became more fluent and this was my primary goal when I arrived here. I have enjoyed my time... もっと見る

企業が回答しました


企業情報

  1. 語学コース提供業者
  2. 教育機関
  3. 英語学校
  4. 語学学校

当該企業による記述

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

Get In Contact Now To Book As Alumni!

連絡先

  • 35 The Esplanade Suite 250, M5E 1Z4, Toronto, Toronto Ontario, カナダ

  • +1 416 364 0989

4.3

優良

TrustScore 5段階評価の4.5

89件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

J’ai passé 4 semaines merveilleuses à…

J’ai passé 4 semaines merveilleuses à Toronto avec Kaplan et ce fut l’une des plus belles expérience que j’ai pu vivre. J’ai été logée en famille d’accueil et tout s’est très bien passé pour moi. J’ai beaucoup aimé l’école, les cours ainsi que ma professeure, qui était super. En seulement un mois, j’ai beaucoup appris. Les activités proposées par l’école sont très bien et permettent de découvrir la ville tout en rencontrant d’autres étudiants.

J’ai également eu la chance d’être très bien accompagnée avant mon départ et pendant mon séjour. Dès que j’avais une question, Chloé était là pour m’aider et me répondre rapidement.

Je recommande vraiment Toronto, autant pour cette ville à taille humaine mais impressionnante, que pour l’école Kaplan et la qualité de l’expérience proposée.

2026年4月1日
自発的なレビュー
5つ星のうち4の評価

Les cours génial

Les cours génial ! Professeur motivant

Le logement en Homestay pas adapté pour des personnes ayant l'habitude de manger des fruits et des légumes.
Les sorties le soir, pas facile a gérer.

Prochaine fois, cours uniquement.
Air BNB pour le logement.

2026年5月22日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Merci beaucoup pour votre retour !

Nous sommes ravis que vous ayez apprécié les cours ainsi que l’accompagnement de vos professeurs 😊

Merci également d’avoir partagé vos remarques concernant le logement et l’organisation des sorties. Vos retours sont précieux et nous permettent de continuer à améliorer l’expérience de nos étudiants.

Au plaisir de vous revoir prochainement !

5つ星のうち2の評価

un peu déçue pour l instant

Pour l'instant je ne suis pas très satisfaite . avant que je valide mon inscription chez Kaplan j'arrivais toujours a joindre mon conseiller mais maintenant il faut que je le relance pour qu'il me réponde.
je trouve aussi pas normale qu' on ait pas plus de détails concernant le logement (résidence cherry Toronto)

2026年4月13日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Merci pour votre retour. Nous sommes désolés d’apprendre que votre expérience ne soit pas à la hauteur de vos attentes pour le moment.

Nous comprenons votre frustration concernant la réactivité de votre conseiller et le manque d’informations sur le logement, et nous prenons votre remarque très au sérieux afin d’améliorer ce point.

N’hésitez pas à nous contacter directement à feedback@kaplan.com
afin que nous puissions regarder votre situation plus en détail.

5つ星のうち4の評価

it was goodexperience

it was amazing experience, you can meet people from different countries and become friends !

2025年12月29日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Many thanks for your review, we really appreciate you taking the time to share your experience! We aim for all our students to have a productive and memorable time with us, and we're really pleased to hear we succeeded for you.

5つ星のうち5の評価

Great teacher

2025年12月29日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Hello!
Thanks for the great rating! We're delighted your course went welL.

5つ星のうち2の評価

Level was wayyyy to low even in C2

Level was wayyyy to low even in C2. And too much French spoken in the hallways.

2025年12月15日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Hi Juliette, thank you for sharing your feedback about your experience with us. We appreciate you taking the time to let us know about your concerns.

Regarding the C2 class level, we understand your frustration about finding the content less challenging than expected. Our records indicate that your teacher recognized your exceptionally advanced proficiency and made efforts to adapt the curriculum with more difficult material. We genuinely wish you had felt comfortable reaching out to our academic team during your stay, as we would have been happy to explore additional ways to ensure you were appropriately challenged throughout your course.

Concerning language use in the hallways, we do actively encourage our English-only policy throughout the school to maximize immersion opportunities for all students. We recognize that maintaining this consistently in common areas can be challenging in our diverse international environment, and we're continuously working to reinforce this practice more effectively.

We always welcome open communication from our students during their time with us, as it allows us to address concerns promptly and tailor the experience to individual needs. If you'd like to discuss your experience further or have additional feedback to share, please don't hesitate to contact us with your student ID at ki.feedback@kaplan.com

Thank you again for bringing these points to our attention.

Best regards,
The Kaplan Team

5つ星のうち1の評価

One of the most stressful academic experiences of my life

Hi, this is my Student ID: 2088987

I want to share my honest experience at Kaplan Toronto. To be fair, I met amazing people in my B2 30+ and C1 classes, and I also had some good teachers like Geff, Juliana and Mike. The reception team was always kind, and the academic team listened to me, even if they couldn’t do much in the end.

Unfortunately, despite these positive things, my overall experience was not good, and I wouldn’t recommend this school based on what I lived.

The most difficult part was what happened in my B2 30+ class with one teacher. From the beginning, her behavior toward me and other Latina women in our 30s felt negative and uncomfortable. At first, I thought it was just me, but later some classmates told me they felt exactly the same. We all noticed the difference in how she treated us compared to other students. She was passive-aggressive, easily annoyed when we asked questions, and made us feel small or unwelcome.
Because of this, I started having physical symptoms from stress, including throwing up in the bathroom and more, and for almost two months I felt anxious before class.

I had two meetings with the academic team (one alone and one with three of the Latina women who were also affected). We explained everything clearly, especially her behavior, and also that her methodology was not appropriate for adult students 30+. While the academic team followed up, there was no solid solution. The only thing I asked for was a teacher change or, at least, respectful treatment. The teacher suddenly changed her behavior the next week, so clearly they talked to her, and I was glad about that change.

Eventually, the school moved that teacher to another group because of another incident with a friend of mine (also a Latin woman). When I thanked the academic team, they called me again to ask if I was “spreading the situation” (which I wasn’t, and honestly, I could have done it since day one) and to tell me that the teacher had never had problems with any specific group. They didn’t want me to use the word “discrimination,” which was the term I had used in an email to describe what was happening to some Latin women in our class. Still, five Latina women over 30 had the same experience. No one could explain why this only happened to us.

Moreover, accommodation was also complicated. The Latam team sold the program without giving me accurate information. I repeatedly asked for help to move closer to the school, and for months they did nothing. Only when I escalated the situation to the North America team did I suddenly get a spot, but only for the last three weeks of my stay. It felt frustrating and unprofessional.

In addition, and this is my last point, I was surprised by how Kaplan manipulates survey data, as well as Trustpilot and Google reviews. Last Friday, staff went from class by class asking students to write five-star reviews in order to enter a $100 lottery and to “help Kaplan become the best school again.” They even said there would be a party if the school wins. (If you look closely, most of the recent positive reviews are from last week.)

They also encouraged students to give 9–10 on the final survey because anything lower “affects them.” To me, this is not honest and prevents the school from receiving real feedback or improving in the areas where improvement is actually needed.

Kaplan may be a good school for some people, but my experience was extremely difficult and I could have avoided it. If you are thinking about studying here, please do proper research and don’t rely only on the reviews. But anyway, this was just my experience, you will probably be okay, but it’s important to mention when you don’t have a good experience.

Thanks for your time,
Luz :)

2025年8月25日
自発的なレビュー
Kaplan International Languages - Toronto ロゴ

Kaplan International Languages - Toronto からの回答

Hi Luz, thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us did not meet your expectations. While we’re glad you had positive interactions with some teachers and staff, we take your concerns very seriously.

Our team works hard to ensure that all students feel welcomed, respected, and treated equally. All our teachers have many years of experience, and we continuously review student feedback to maintain the high standards and safe, inclusive learning environment we strive for.

While we encourage students to share reviews, it is always our intention that feedback remains voluntary and honest. Thank you again for taking the time to provide your perspective.

- The Kaplan Team

5つ星のうち5の評価

Professionnalisme et réactivité

Sarah a été très réactive dans l'envoi des documents et toujours disponible pour répondre à nos questions. Elle nous donne de bons conseils afin d'organiser un séjour quasi sur mesure en s'adaptant à la personnalité de notre enfant.

2025年11月20日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報