Extremely disappointing after‑sales service The installation team did a good job fitting my windows and doors, but unfortunately the company’s management has been atrocious. I have been waiting six... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Extremely disappointing after‑sales service The installation team did a good job fitting my windows and doors, but unfortunately the company’s management has been atrocious. I have been waiting six... もっと見る
企業が回答しました
Very quick to respond for a quote to replace a patio door. Provided a very reasonable quote. Kept me informed throughout and once installation date agreed arrived exactly on time. Laid dust sheet.Fitt... もっと見る
企業が回答しました
After using KayvexWindows previously we decided to use them again for an inner front door. Not the cheapest quote & not the most expensive either. George again very efficient & friendly provided quote... もっと見る
企業が回答しました
I needed a new front door and had some issues before with smaller, local companies fitting windows and doors. I had a new front door fitted by Kayvex last week. From the start the people at Kayvex we... もっと見る
企業が回答しました
当該企業による記述
1 Duke Street, BN17 6EU, Littlehampton, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent job on the day - kept well informed. Would have been 5* but job was delayed and minor snag on the day which was rectified promptly.

Kayvex Windows からの回答
We had a new front door and back door fitted, and some new glazing in several windows. Really pleased with the quality of the goods. Not everything was available for the fitters in one go, but we were kept informed at all times, and the job was completed in a timescale we were happy with. Good contact from the company keeping us updated, and the fitters were tidy, professional and respectful of our home. Would use again.

Kayvex Windows からの回答
This is the second time we have used Kayvex, this time for a simple UPVC back door. Once again I cannot fault them at all. George the Sales chap gave a very good price, the chap who came out to measure was great, precisely on time and very pleasant, the communication was excellent and the fitting was carried out exactly at the time and day they said it would be and the two fitters were really nice, friendly and efficient. The younger of the two fitters ( sorry I don’t know their names) took time to explain the locking mechanism and how to open and close the door which was helpful as it’s closing mechanism is so quiet and easy to use I was able to explain this to my family so that it lasts longer than an expensive previous door only purchased (elsewhere) 4 years ago, I am sure this one will be much better. Thanks again Kayvex, I would not hesitate to recommend them all in the Littlehampton branch.

Kayvex Windows からの回答
Kayvex fitted two bays and new windows and door to our front lobby last week. It has been a friendly and efficient process from start to finish. The fitters Andy and Blake were brilliant and did a fantastic job. We are very pleased with the end result and the house is definitely warmer.

Kayvex Windows からの回答
Our new living roof was started and completed on time. Very friendly and capable fitters. No isssues, very happy. Looking forward to moving back in once decorated. Highly recommend this company

Kayvex Windows からの回答
Very pleased with our new front door, professionally fitted by couple of nice guys. The quality is good and Kayvex left the job very clean , would recommend

Kayvex Windows からの回答
Absolutely love my new door. Really happy with this company. They gave me a reasonable quote and the product is really excellent quality. They kept me informed throughout the process from quote to door fitting.

Kayvex Windows からの回答
The meeting and greeting was polite and professional. Premises inspection and measurements happened as per agreed schedule. Installation started and completed on time. In brief, we are very satisfied with the service.

Kayvex Windows からの回答
Good quality front door at a competitive price. Fitted well and with good after sales service. The door feels solid with a good feel on opening and closing. The door arrived within the expected timeframe and has been in place for over 4 months at the time of this review.

Kayvex Windows からの回答
Purchased a front door and side panel from Kayvex/Britannia back in April 2023. The side panel was made incorrectly so another one was ordered. We had to wait 12 wks and when they came to fit it, realised it was still wrong, After a further 12 wks another panel was ready and it was made incorrectly again! We then noticed the front door was catching on the frame and sent photos to Kayvex but received no reply, In January 2024 after countless emails and phone calls chasing this matter I contacted CAB to get legal advice and sent another email to Kayvex quoting what CAB advised me. Eventually another panel was ready but when they came out to fit it, it was noticed the front door was faulty and the whole frame had be fitted incorrectly causing the door to hit it! We had to wait another month for a new front door to be fitted which was done and we are now pleased with it..However we have now been chased for the final 10% despite it now taking over a year to resolve! After several emails and phone calls we had only £100 deducted as a goodwill gesture! This whole matter had been appalling and I would NEVER recommend this company to anyone!

Kayvex Windows からの回答
Never ever going to use them again,very quick to collect money but very slow on finishing the job. Idea was to replace a windows before winter,instalment date was set to 25 september finished 22 December.kitchen window was wrong size for a start,then scratched glass panel was replaced with the other witch was scratched as well,sliding patio door don’t have a stop so everytime opening the doors I’m pinching my hand.No updates have to chase and beg for it.Appalling service.Avoid if you can.

Kayvex Windows からの回答
We have received excellent service from Kayvex Windows Littlehampton Beautiful Front door fitted by very friendly team from office staff to the installers great job will recommend. Job done 17/1/23

Kayvex Windows からの回答
Three months from start of install to completion. Seven broken windows on delivery took 7 weeks to replace. I had to chase to get rendering finished & the job was left with cement on windows & ground.
No customer service, no updates. Tried to withhold 5% compensation but bullied into paying with threat of court action.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。