I'm still rather new using Keycheck, and needed support to make necessary changes. The person helping me clearly understood the issue and helped me update the changes and waited until the end to make... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Yarith, the support person, was quick and efficient. Got me the answers I needed and gave me clear instructions on how to address the issue. I had another question the next day, got Yarith again, a... もっと見る
I wanted to ask a question just to ensure that my email address was corrected on the site and while there we went a little further and decided to make sure that I was ready to proceed with taking on a... もっと見る
Vanessa Guerrero helped my client out with clear and direct instructions. She repeated herself when there was confusion, and she even sent a step-by-step guide to give additional support! Thanks so mu... もっと見る
key check is set up to give VIEW ONLY…
key check is set up to give VIEW ONLY access to one person. after that you have to download the reports and send them via email or attach them in the email which gives people permanent access to your personal information. if you use this service via furnished finder- you do not have the option to choose another landlord to share view only access with. this is unsafe and does not protect the renter. furnished finder says you have 60 days to share reports- but does not have the functionality set up to share with other landlords in the app in a way that is protective of renter's personal info. going forward i will only use zillow.
Zero customer service
The website is convoluted and the customer service is non existent. They will keep auto renewing your account and charging you and there is no way to see your credit card information on you profile or account page. Then you just have to go around and around with a chat that keeps sending you the
No Refunds policy. RocketLaw is much better.
This company (Keycheck) is owned by…
This company (Keycheck) is owned by furnished finder Unfortunately no option for zero stars, SCAM ALERT!!! I didn't agree to terms and conditions. They charged my card, I asked for a refund as I never used the service, no home listing completed, junk people and worse software. They hold firm that there are NO REFUNDS, NO EXCEPTIONS EVER! The low lifes that work at the "company" and the owners that think that this is a good business model need to rethink some things in their lives. YOU HAVE BEEN WARNED
Keycheck fees and time-line for 1st payment SUCKS!!
Im a new Keycheck User as it was recommended by Furnished Finder. This platform is very antiquated and charges exorbitant fees. As a landlord i have to wait up to 7 days to receive my payout? This is not 1980 its 2025, this is not a check deposit, this is digital payments. Why does the verification process take this long? The customer service agents says its there process to mitigate risk. Is this company really based in the US. I cant recall the last time i had to wait 7 days for a payment to process unless it was a check deposit. There are other more efficient and effective platforms to use with a faster turn-around time. Im highly disappointed that Furnished Finders is endorsing and partnering with this company.
Request for Refund
Request for Refund – Misleading Service and Unusable Lease Agreement
I signed up for a membership on your platform based on the advertised promise of access to short- and mid-term lease agreements. "Key Check" was recommended through the platform, but there was no trial period, preview, or sample lease available before committing to a paid membership.
Within five minutes of signing up and reviewing the lease, it became clear that this was not a short- or mid-term lease, but rather a traditional long-term lease. For example, the lease requires tenants to put utilities in their own names—something that is not standard or feasible for short- or mid-term rental arrangements.
I immediately canceled my subscription and requested a refund, as the service did not meet the advertised or expected criteria. My initial request was denied. I then asked to speak to a manager. Nearly a week later, I received a call from a manager who acknowledged that the lease offered was not aligned with typical short-/mid-term leases, yet still refused to issue a refund.
I did not receive the product I paid for, and the service was unusable for my intended—and advertised—purpose. I respectfully request a full refund.
Quick answer with warm professionalism
Liza not only congratulated me on finding a tenant, she answered my question in a clear and concise manner. She is the best!
Liza was very quick to resolve the…
Liza was very quick to resolve the issues i was facing and was able to restore the data i was in need of. Thank you LIZA you made my day!!!!
Good Customer Service
Valentina was very helpful, knowledgeable and solved our issues quickly.
Patience to help fix the lease
Valentia, had so much Patience to help fix the lease,she is So appreciated!
Vanessa Guerrero was very helpful
Vanessa Guerrero was very helpful on the chat to get me all set up and logged in for my very first renter....Answered all my questions and in a timely manner.
Very knowledgeable and professional
Easy to use convenient platform with…
Easy to use convenient platform with good customer service. I needed a password reset and Carmen got me taken care of within 2 minutes.
JOHANNA
JOHANNA, was very quick to respond and give the information that I was requesting in order to arrange on line rent payment for a new apartment rental.
Valentina's assistance
Valentina was able to assist with this "newbe's" questions on the payments which I wasn't sure about.
Yarith provided exceptional service
Yarith provided exceptional service. He was prompt and thorough.
Excellent customer care
Valentina Camacho was excellent to work with. She waited patiently and helped me through everything I needed.
Griecy was excellent and prompt in…
Griecy was excellent and prompt in evaluating my situation and providing answers.
Valentina was great!
Valentina was quick to respond and helpful with my questions as a newbie to Keycheck. I appreciated her not making me feel dumb! Ha!
Yarith provided excellent help and…
Yarith provided excellent help and service. Thank you!
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