Kfurniture レビュー 

293
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I bought a wardrobe from K furniture slough branch last year October and my daughter loved it , my uncle put the wardrobe together and he unfortunately didn't do a good job. It kept fallin... もっと見る

5つ星のうち5の評価

Firstly l received a pbone from K Furnture delivery drivers informing me that they are on their way. 2) Tbe delivery drivers handled my furniture with the utmost care and attention 3) Both driver... もっと見る

企業が回答しました

5つ星のうち5の評価

Nav and Gabi delivered our two 3 seater with utmost care. And assembled it professionally. They where very polite and took care of our carpets, etc...

5つ星のうち5の評価

Extremely happy with the shopping experience. Friendly staff, good lighting, prices clearly displayed and also they have the option of finance plans. The products are of good quality specially consid... もっと見る

企業が回答しました

企業情報

  1. 家具店

当該企業による記述

K Furniture is a family-owned furniture retailer dedicated to bringing quality, style, comfort and exceptional value to homes across London and beyond. With our showrooms and online store, we offer a wide range of furniture for bedrooms, living rooms, dining spaces and more, combining timeless designs with modern trends. We work closely with trusted manufacturers, designers and skilled craftsmen to source high-quality furniture at competitive prices. By buying directly and reducing unnecessary middleman costs, we are able to pass genuine savings on to our customers without compromising on quality or service. Our collection includes stylish sofas, beds, wardrobes, mattresses, dining sets, coffee tables, TV units and other furniture for every room in the home. We also take pride in our Italian-inspired designs and carefully selected materials, including premium leather crafted by skilled Italian artisans. At K Furniture, our customers are at the heart of everything we do. From helping you choose the right furniture in our showrooms to arranging delivery and installation, our experienced team is committed to providing a friendly, professional and reliable service. We believe buying furniture should be an enjoyable and stress-free experience. That is why we aim to combine excellent products, competitive prices and dedicated customer support to help you create a home that is both beautiful and comfortable. Whether you are furnishing a single room or your entire home, K Furniture is here to help you find quality furniture at a price you can feel confident about.


連絡先

4.8

優良

TrustScore 5段階評価の5

293件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 33%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(293)

過去12か月のレビュー数: 116件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

AWFUL COMPANY Do not recommend them

AWFUL COMPANY Do not recommend them. They love communicating on Trustpilot by posting incorrect. replies, they do not resolve any issues and do not act in good faith. I purchased beds from here and their store manager TONY wrote the wrong order on the order form plus misled us by saying the beds come in a solid slat when they do not, now they won’t resolve the issue. I have asked for replacement beds or a refund and they do neither, where’s the good faith? They MIS SOLD products and are hiding behind terms and conditions. I will not go away, I want my money back, they have done this to many customers and I am another disabled vulnerable elderly victim. AVOID KFURNITURE SAVE YOUR MONEY SHOP SOMEWHERE ELSE! Read google & yell reviews. they are also negative so I’m not alone in my poor rating

2024年1月13日
自発的なレビュー
5つ星のうち5の評価

Great job

Great job ,
Akib did great job. Happy with service.

2024年1月11日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

5つ星のうち5の評価

Wonderful service from Tony great…

Wonderful service from Tony great knowledge on the product can’t wait for my sofa to r delivered next week

2024年1月10日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Glad you had a good experience, we look forward to serving you again next time

5つ星のうち5の評価

Very happy with the customer service…

Very happy with the customer service from akib.

2024年1月8日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

5つ星のうち5の評価

Tony the great

Amazing service from Tony helped from start to finish gave his expertise on the correct sofa to buy and wardrobe to get very professional and helpful will be coming back again thanks to the hayes k furniture team

2023年12月28日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the feedback, we aim to provide clear knowledgeable sales advice and polite, efficient customer service. We look forward to welcoming you again next time.

5つ星のうち5の評価

I recently had the pleasure of shopping…

I recently had the pleasure of shopping at K Furniture, and I must say, my experience was nothing short of fantastic. From their extensive product range to the impeccable service and helpful delivery team, K Furniture has certainly earned my highest recommendation.

One of the standout features of K Furniture is their vast selection of products. Whether you're furnishing a new home or looking to update your existing decor, they have something for everyone. The variety in styles, materials, and designs ensures that you can find the perfect pieces to suit your taste and preferences.

The customer service at K Furniture is truly commendable. The staff is knowledgeable, friendly, and always willing to go the extra mile to assist customers. I appreciated the guidance provided by the staff members, who helped me navigate through the choices and find the ideal furniture pieces for my space.

The delivery experience was equally impressive. The delivery team was punctual, professional, and incredibly helpful. They handled the furniture with care, ensuring that everything arrived in perfect condition. Their attention to detail and willingness to assist with the setup made the entire process seamless and stress-free.

Overall, I can confidently recommend K Furniture to anyone in search of quality furniture and excellent service. The combination of a diverse product range, attentive staff, and a reliable delivery team sets K Furniture apart in the world of furniture retailers. My home has been transformed with the beautiful pieces I found at K Furniture, and I'm grateful for the exceptional experience they provided. Don't hesitate – make K Furniture your go-to destination for all your furniture needs.

2023年12月26日
自発的なレビュー
5つ星のうち5の評価

Brilliant service by Katan

Absolutely brilliant device provided by Katan. Been coming here for severe years and service provided by them are second to none. I highly recommend this shop to anyone looking to buy table sets.

2023年12月28日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Great to hear from a happy long term customer. We hope to see you again some time soon.

5つ星のうち2の評価

My partner & I have been shopping with…

My partner & I have been shopping with K-furniture for a while now and the service in the stores we have visited has been very good. But your website to check on stock we've seen in store and alternative items is Absolutely Useless & a waste of time visiting.
This is so disappointing.

2023年11月15日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the feedback. We are in the process of improving our website. A better choice of products should be online in the near future. Please keep visiting the showrooms as feeling the quality of a product is always safer than buying online.

5つ星のうち1の評価

in reply to i will say that at time of…

in reply to i will say that at time of purchase i was told that i could select any colour or fabric from the display by the sales person in the store this is only a matter of choice not a special order. This was not a bespoke order especially created from order,i have a genuine medical reason that i can back up with evidence for trying to cancel my order,but would like to settle this matter amicable if k furniture will change my order for a suitable mattress to suit my condition of spondylitis of the spine for my current bed

2023年11月2日
自発的なレビュー
5つ星のうち1の評価

Thee most despicable behaviour shown by…

Thee most despicable behaviour shown by the hayes store i ordered a bed from this dump firstly got told it would be 2 weeks before receiving it i waited when the bed arrived on the 09/06/23 the mattress seemed to be the wrong size i sent in proof and am still waiting for a replacement i been lied too wed wed they spoke to their finance team claiming the mattress would be delivered on the 20th of july thus waiting the whole day to no joy called the store to receive threats and abuse AVOID AT ALL COST

2023年6月10日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

The correct mattress was delivered to the customer on 22nd July, we had informed the customer that it was due to our warehouse on 20th July. We offer apologies that the first delivery was the wrong, however we have acted in good faith and sorted out the mistake as quickly as possible.

5つ星のうち1の評価

Delivered damaged

Delivered damaged. And they didn't accept to refund it. they said we just can exchange it.
It'cheep quality.
I’m not happy with K Furniture. it’s not safe to buy. they don't refund their product.

2023年6月27日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

We apologise for the mistakes made on delivery, but the order has now been redelivered to this customers full satisfaction.

5つ星のうち5の評価

Akib - great customer service

Akib
Was happy with good manners and description and discount 🤗👍

2023年6月15日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the positive feedback, we look to forward to welcoming you again, we have new ranges and great deals coming in every week.

5つ星のうち5の評価

Spoke to Akib

Spoke to Akib, and he was very good to help us and answered all the questions that we asked him. Great customer service.

2023年5月31日
自発的なレビュー
Kfurniture ロゴ

Kfurniture からの回答

Thanks for the positive review. Great to hear you received excellent customer service, we aim to provide quality furniture at unbeatable prices and knowledgable, courteous staff who can help guide you.

5つ星のうち5の評価

Friendly

Sales person was very helpful but not too pushy which I hate so I didn't feel forced into buying smthg. Eventually came back to buy.

2023年5月31日
自発的なレビュー

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