Kinetik Wellbeing レビュー 

81
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

12 days of waiting and email to them before it came would not order from them again order was sent on the 28th September arrived 9th October

5つ星のうち5の評価

I purchased a wrist blood pressure monitor and found it too fiddly for me. This my opinion only so others may like using it. Contacted Connor at customer services and he organised a return and refu... もっと見る

5つ星のうち5の評価

I needed a new blood pressure machine as mine previous machine was old and needed to be recalibrated. This machine was so easy to use and set up avd it even links automatically to my phone and notes d... もっと見る

企業が回答しました

5つ星のうち1の評価

Waiting over 7 days and waiting still for order to be processed, in the meantime another kit from company RH has been sent, I tested, sent back and I have results! Very poor show, no idea how much lon... もっと見る

企業情報

  1. 製造業者
  2. ・
  3. 医療機器提供業者
  4. 医療技術製造業者

当該企業による記述

A medical device company providing affordable, accessible and reliable products to help you monitor and manage your health from home.


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

81件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(81)

過去12か月のレビュー数: 13件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The Kinetik in-ear digital thermometer GIVES WRONG READINGS

The Kinetik in-ear digital thermometer I purchased recently does NOT give correct readings. I felt unwell and as if I had a temperature. The thermometer recorded only 36.5. I dismissed how I felt and went about my day, and got substantially sicker. Subsequent comparison shows that the Kinetic thermometer is always 2-3 degrees below actual temperature. The only point in using this device is if it is accurate. Since it is not, it can only be dangerous. Do NOT use this product

2024年1月15日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Thank you for your feedback. We apologise for the inconvenience of hearing that you have an issue with your new unit, we will need to investigate the issue with the device. Our customer care team is always happy to assist you. Please contact our team as soon as possible at customercare@kinetikwellbeing.com or by phone at 01483937967. We shall have the unit come in for testing and have our technical team call to assist you further. We strive to assist all our customers, we look forward to hearing from you soon.

5つ星のうち5の評価

Absolutely loved dealing with Kinetic…

Absolutely loved dealing with Kinetic Wellbeing their service and products and delivery was so professional and I have to rate them on customer service. I really want to compliment Lauren who helped me she is has been amazing and so efficient. Thank you Kinetic I love my products and look forward to dealing with you in the near future.

2023年10月10日
自発的なレビュー
5つ星のうち1の評価

Disappointed doesn’t say how angry I am about this purchase-…

I am so disappointed in the device- sold to me as one used by the NHS. I’ve used it once a month since I purchased in late September. Except on nov 16 it’s stopped registering batteries or registering any readings. No response when I press memory or reset buttons. Complete waste of money and really frustrating cos now I don’t know my glucose readings. This feels like a scam and I hate that I was suckered.

2023年11月18日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Hi Louise, thank you for your feedback. We apologise for the inconvenience of hearing that you have an issue with your new unit, we will need to investigate the issue with the device. Our customer care team is always happy to assist you. Please contact our team as soon as possible at customercare@kinetikwellbeing.com or by phone at 01483937967. We shall have the unit come in for testing and have our technical team call to assist you further. We strive to assist all our customers, we look forward to hearing from you soon.

5つ星のうち5の評価

Blood Pressure Monitor

I ordered a blood pressure monitor on Monday mid-morning, and it was delivered less than 24 hours. I was kept informed via email and texted when it would be delivered. It came within the alotted time. The machine is simple to use and has an app to follow. I now am happy that my readings are better than my very old blood pressure monitors, which obviously needed calibrated. Well done all at Kinetik Wellbeing. One happy customer. 😊

2023年10月24日
自発的なレビュー
5つ星のうち1の評価

Why sell a product requiring batteries

Why sell a product requiring batteries, without batteries? Minimal cost to the manufacturer to put batteries in or put a huge warning on package that the cheapskate company doesn't include batteries. I now have to make a trip out to buy batteries. So no idea if the unit works!

2023年10月7日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Good day, Thank you for getting in touch. All our products are sold with batteries, please empty all contents of the packing as the batteries are not inserted into any of the units. This is also stated on the packing how many batteries come with each of our products. If the unit has arrived without batteries, please contact our customer care team at customercare@kientikwellbeing.com

5つ星のうち1の評価

Shocking service

Shocking service. Only half the order arrived. Emails asking for explanation ignored. Repeated calls, simply fobbed off, 'you need to give us to the end of the day'. Still no blood pressure monitor or explanation.

A week later I have received the monitor – sent for a Saturday delivery, which I am grateful for.

2023年9月1日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Hi Michael, Thank you for your review, I appreciate we have now resolved the issue and your item was delivered on Saturday. Thank you for your time on the phone. Team Kinetik, Live well, stay welll

5つ星のうち1の評価

New product inferior to the previous one.

Really disappointed that the new blood glucose BG710 only measures in mmol, but the previous model AG607 could measure in both mmol and mg/dl.

Usually, new products are better than the previous ones and not inferior.

2023年9月5日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Hi Rogerio,

Thank you for your feedback.

The new range has several new features that have been added to improve usability and tracking of glucose measurements. This includes pre/post-meal markers and the ability to connect your device to an app (if using the Smart Blood Glucose Meter) or upload your results onto your desktop/laptop (if using our non-connected Blood Glucose Meter).

In regards to measuring in mmol/L and/or mg/dL, we have updated our new model so that it is more closely aligned with how glucose measurements are recorded and reported by the NHS.

Thank you,
Team Kinetik
Live Well, Stay Well

5つ星のうち5の評価

inaccurate monitor recording.

I had a problem with the readings on a blood pressure monitor not relating to those taken manually. I contacted the company and they responded quickly and efficiently. They arranged and paid for the return of the monitor and a replacement one was sent back to me within the week. No quibbles, no excuses.

2023年6月1日
自発的なレビュー
5つ星のうち5の評価

Helpful support colleagues

I ordered a blood sugar monitor from Amazon (kinetic well-being brand) and when it arrived it seemed to have been used despite me ordering a brand new one. I then decided to get in touch with kinetic well-being directly and spoke to an absolutely brilliant and helpful customer support member named Lauren. Lauren has been so helpful and understanding and arranged for a new device to be sent to me. I was so grateful for all the help and couldn’t of been happier with the service. Thank you again!

2023年5月23日
自発的なレビュー
5つ星のうち5の評価

Very helpful

Had an issue with my blood pressure monitor, contacted customer services who were helpful and I thought the fault had been rectified, however a few months later the issue got worse, I contacted them again and they have swiftly replaced my monitor. can’t fault the service I have received.

2023年5月18日
自発的なレビュー
5つ星のうち1の評価

Waste of £60.00

Bought a blood pressure monitor TMB-2088 worked ok for a couple of months then started to show error on inflation. customer service advised it was the cuff that sometimes stretches and how to reset the cuff. That worked for a couple of uses then started to refuse to inflate again.£60 for a product that's so unreliable I put it in the bin and bought a Braun for £37.

2023年5月5日
自発的なレビュー
Kinetik Wellbeing ロゴ

Kinetik Wellbeing からの回答

Thank you for your feedback on the unit. As we advise all customers who call in and email, we offer full troubleshoot support. If this is not successful. As a company standard we bring in any unit under warranty, for full technical testing as all our units are BHIS approved and classII medical devices. We are sorry to hear the item has been binned as testing this unit would have been vital and a replacements unit would have been sent out as per warranty standards. Thank you Team Kinetik.

5つ星のうち5の評価

Problem sorted!

Had a problem with my relatively new WBP1 monitor which was returned to Kinetik. A replacement unit was sent at no cost - problem sorted.

2023年3月21日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報