Kingsleybond レビュー 7

Matthew Le Bas and his team are exceptional—highly professional, efficient, and deliver results. They combine strong expertise with a proactive approach, ensuring everything is handled smoothly and effectively from start to finish.

A really positive house purchase with David Lloyd.

Wouldn't hesitate to recommend him to anyone else.

Five stars

Ria was incredibly efficient, knowledgeable and proactive in our conveyancing as well as being personable and professional. She was always transparent, always replied to emails within a day and helped put our mind at ease with questions we had being first-time buyers. I could not have asked for a more seamless experience and I could not recommend them more highly.

This is the most incompetent, inefficient, and unprofessional company of solicitors that I have ever dealt with in purchasing a property. Its service to customers is deplorable, reflecting wholesale ineptitude, negligence and bad management. Here is a list of the issues that I had to contend with. (1) The initial quotation stated an incorrect price of the property, and consequently an incorrect stamp duty. (2) The on-line portal requesting various financial and other details was ludicrous and premature (e.g., asking for details that were certain to change, stating a stamp duty of almost double the correct amount), and merely added to confusion later on. (3) There was an inundation of requests for irrelevant information about sources of funds, when such information had been provided repeatedly in previous correspondence. (4) There were requests for other information (including hard copies of documents), which could have been requested well in advance of approaching deadlines. (5) There were incorrect instructions about the withdrawal of funds from a LISA account, which again needed rectifying. (6) The final invoice was incoherent and incomplete, and yet again needed to be corrected; it even included a charge for “excessive correspondence”, which was unwarranted and insulting. (7) Never once was there an apology or acknowledgment of any errors or faults. (8) The response to email correspondence was abysmal, and one is lucky to get any reply at all. I could go on and on, but the upshot of all this debacle was to cause me unnecessary stress and anxiety, and to delay the completion date of the property purchase. I strongly urge anyone to avoid Kingsley Bond Solicitors. It is an awful company that completely lacks professionalism and competency, and that is wholly disrespectful and condescending towards its clients.

Extremely poor communication and long delays. I had to chase the firm constantly to progress my case. Their handling caused serious stress and financial loss. I would not recommend.

Very poor communication and service. I constantly had to chase my solicitor and their team for updates, including on serious title restrictions. Calls were rarely put through, messages went unanswered, and important issues were not escalated in time. As a result, my sale was delayed, my property did not sell, and I suffered significant financial loss and stress. Extremely disappointing experience.

Used this company and in particular Freya Lewis-Swire (Brighton area), for both selling and purchasing of a property. If you want timely, professional and someone who has the client's best at heart then use her and this company. I will use her again as and when I sell and buy. A big thank you to her and this company for all the help given.