Kitchen Door Hub レビュヌ 

538
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち4の評䟡

Gave it 4 stars, was going to drop it to a lot lower due to excessive delivery costs (extra charges on top of the standard delivery charge even when they advertised free delivery), delivery was a day... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The assistance and attention to detail provided by these people was second to none. We were trying to match 2 doors for an additional kitchen larder unit. We added this unit to facilitate installing a... もっず芋る

5぀星のうち5の評䟡

Super doors (J-Pull Knebworth drawers in Blush Pink) - much better than buying primed mdf and having them sprayed in my opinion as the vinyl material is so smooth and perfect! The little detail in the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered a few sample kitchen doors from online suppliers and obtained several quotes. I don’t usually use the cheapest quote but on this occasion and based on their sample door I did. I used kitchen... もっず芋る

䌁業が回答したした

䌁業情報

  1. キッチン甚品店

さたざたな倖郚゜ヌスから提䟛された情報

1059-1069 Kingsbury Road, Tyburn, Birmingham, B35 6AJ


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

538件のレビュヌ

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4.3

すべおのレビュヌ

(538)

過去12か月のレビュヌ数: 18ä»¶

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5぀星のうち5の評䟡

Fantastic quality

The ordering process was easy as long as you remember the old adage to measure twice!
The doors came quickly and the quality of the product is excellent I would have no hesitation in recommending to others!

2021幎8月13日
5぀星のうち2の評䟡

Customer service fail.

Have ordered previously with good customer service and only 1 delivery error that was rectified. How quickly things can change..
1. Misled prior to order.
Was told scoop handles come fitted. They didn't but once delivered were actually easy enough to fit.
2. Delivery.
Following order and full payment my delivery was put back twice. On 29 July i received an email giving approximate delivery as 10 Aug but i'd receive 48hrs notice of exact date. On the 30 July ay 9.15 am a van drew up to my doorway to deliver.
3. Incomplete.
One item was missing along with the 15 handles.
4. Customer service.
I called customer service to advise all of the above. Was told that i would be charged again for delivery if i failed to accept the incomplete order.
5. Delivery charge.
Delivery should have been foc. However i was charged £10. I rang customer service on receipt of my invoice. Was told they would action a refund to my credit card. No refund received as yet. (Despite multiple promises from customer services, still no refund as of 10 July 2021).

Footnote: Have since received the door handles. Handles look nice and are easy enough to fit.

2021幎7月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Have used twice now

Have used twice now. Purchased two custom sized doors and seven standard kitchen cupboard doors, They are a perfect match for our Blue sparkle doors that were fitted in our kitchen by a company but were a lot cheaper.

2021幎7月29日
5぀星のうち1の評䟡

Avoid at all costs!!!

Avoid at all costs!!!

Put an order in with them. I was very clear with everything i needed. This included a 300mm broom unit and door. In the original order, the member of staff didn't include the width of the unit, just the door. I approved thinking it was fairly common sense that they would be the same size. The whole process was quite torturous. The sales person was incompetent, they kept dropping things off the order, that I had to keep trying to pick up (it was quite a big order)

In the end, they send me a 300mm door and 600mm unit. More annoyingly, they wouldn't take it back, even though they admitted it was 'partly' their mistake. They charged me full price for the replacement unit and now I'm stuck with this unit that i have to dispose of myself (they won't even collect at a cost).

Mistakes happen, which is fine, and this was 100% theirs, but instead of admitting and making it right, they stood their ground and made me foot the bill. Over and above this, several items didnt arrive (i'm still waiting on these). Their communication is poor. Just a shoddy outfit in general.

Save yourself time, money and energy and go somewhere else.

2021幎6月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Still waiting for a delivery which was


Still waiting for a delivery which was due well over two months ago. Customer service are terrible - instead of proactively trying to resolve it they are doing the bare minimum.

For previous orders they also failed accurately communicate delivery dates, delivered the wrong items on one ocassion, and they sell hinges which don't even line up with the pre-drilled holes in their doors.

Cowboys - avoid.

2021幎6月7日
自発的なレビュヌ

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