Lahana Swim レビュー 

581
•
TrustScore 5段階評価の4

3.9

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

I have bought several bikinis from this company they are so good that I had my bikini bag stolen from my hotel room then once again at the gym. However it’s a real struggle buying internationally I ha... もっと見る

5つ星のうち5の評価

Ordered a bikini set on sale and unfortunately the top was faulty (minor sewing mistake). Lahana (Brittany) was super responsive and generous with the solution they offered. Blown away by the custome... もっと見る

5つ星のうち5の評価

Love this brand and so sad to see them (temporarily, hopefully!) go. Not only do they make the most buttery soft bikinis you ever wore, they're always happy to help with small random sizing or color q... もっと見る

5つ星のうち4の評価

I made an order and got exactly what i wanted, the delivery to NZ was quite fast within the week id say. I was hesitant reading some reveiws but i took the boxing day sale anyway. i do wish they had m... もっと見る

企業情報

  1. 水着店
  2. ・
  3. 衣料品店

当該企業による記述

Lahana Swim is an AUSTRALIAN based swimwear Line. Inspired by the salty tropical beaches along the East Coast.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

581件のレビュー

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3.9

すべてのレビュー

(581)

過去12か月のレビュー数: 1件

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5つ星のうち5の評価

Amazing quality and excellent customer…

Amazing quality and excellent customer service. They notice I ordered two tops instead of a set and contacted me and made the switch seamless and easy. Amazing experience every time.

2022年12月1日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Thank you for leaving a review Tahney! We are so happy you love your Lahana XXX

5つ星のうち5の評価

Best customer service!

Best customer service ive experienced from any brand by far! I accidentally ordered two pairs of bottoms during black Friday sales- one size Small and One Extra Small 🫠 i was so annoyed at myself but didnt I didn't think I'd have much of a shot cancelling my order ( based on previous experience with other brands). Since it was final sale I thought I would send an email to see if they could cancel the Small size from the order to save me throwing out a pair of perfectly good bottoms!
In the meantime I bought the matching top to go with it.
I received an email the very next day from a team member named Lara advising that she had found my second order (which I didn't even tell them about) and combined the two, saving me paying for two lots of shipping as well 🥰 I work in customer experience and was so impressed at how easy this was made for me, and how nice they were about it - something a lot of brands fail to deliver on. Thank you so much! 💓

2022年11月27日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Aw, thank you so much lovely! <3 We try out hardest to make the process as easy as can be! We appreciate you leaving such a nice review XX

5つ星のうち5の評価

Amazing customer care team

Amazing customer care team - I purchased a bikini during Black Friday sales and had accidentally added 2 x bikini tops to my cart and checked out. The team LA team emailed to clarify the order and corrected it to a bikini top & bottom. Bless! Absolute angels saving the day, I would have been so sad to have received 2 bikini tips and no buttons, albeit my own fault.
100% recommend this brand. I also have purchased many items from LA before and absolute love every piece and always receive compliments on how beautiful and cute they are 👏👏🤍🤍

2022年11月30日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

We are so happy you love your Lahana's <3 thank you so much for the review honey, we are happy we could help save the day! XX

5つ星のうち1の評価

Super disappointed as I have previously…

Super disappointed as I have previously loved Lahana swimwear, I ordered some basic black minimal Brazilian bottoms and within wearing them twice the gold plate at the back has already unstitched. I was unable to return them and only offered a little discount

2022年10月27日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Hi Teearna, Sorry you have has this experience. Customer care reached out to you, however, they did not hear back. We would love to assist you further with this, please contact customer support on info@lahanagroup.com <3

5つ星のうち1の評価

I USED to love lahana until they kept…

I USED to love lahana until they kept increasing the prices. Their new collection.. it’s $100 USD for a single top and $90 USD for bottom
They think they’re myraswim
Also.. Lahana is WORSE quality as blackbough swim. Go with blackbough, better quality for half the costs.

If you want designer, go with myraswim, cus their bikinis are actually amazing quality

ALSO USA SHOPPERS, they charge us WAY MORE than their own country. Ridiculous and appalling

2022年11月22日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Hey Lovely! The prices you are referring to above are in AUD, and you are charged the currency conversion in USD.
We do not have different pricing for different countries.
We have recently addressed the quality issues of the swimwear and have updated the fabric, hard wear and the branding to ensure LA is of high quality.
Please email customer service at info@lahanagroup.com as we would like to offer you a discount code so you can experience these changes for yourself - we would love for you to love Lahana. <3

5つ星のうち5の評価

I’m going to live in these swims

I’m going to live in these swims, absolutely adore them; I feel like they were made for me, so perfect.
Customer service was also amazing the girls are bloody lovely.

2022年10月27日
Lahana Swim ロゴ

Lahana Swim からの回答

Oh, if only we could! We are so happy you adore your Lahana's <3 thank you for the review honey XX

5つ星のうち5の評価

Wonderful customer experience from…

Wonderful customer experience from start to finish, quick and personalised replies not just from a robot! Not to mention the quality of product is extremely high and exactly as pictured on the website

2022年9月23日
Lahana Swim ロゴ

Lahana Swim からの回答

Thank you so much for your review Sophie, we really appreciate it <3 <3

5つ星のうち5の評価

Amazing togs

Amazing togs! Had to return my first pair as I didn’t like the look of them on me and they sent the second pair through even when my first were still in my hand! Very trustworthy and prompt!

2022年11月2日
Lahana Swim ロゴ

Lahana Swim からの回答

Thank you for the review lovely! We hope you love your new Lahana's XX

5つ星のうち5の評価

Stunning quality

Fast shipping, amazing quality bikini, size guide on website was spot on.
XXL bikini top fit a F cup size well
Bottoms are flattering and double lined

2022年10月28日
Lahana Swim ロゴ

Lahana Swim からの回答

<3 We are so happy that you love your bikinis! Thank you gorgeous XX

5つ星のうち5の評価

Great bikini, great buying experience

Absolutely love my new Amara bikini from Lahana (green with white flowers). The bikini arrived so quickly and are made beautifully. Great comms during the sales process too xo

2022年10月24日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

We are soo happy you love your Amara set! Thank you so much for your review Lizzy <3

5つ星のうち5の評価

Best Customer Service!

Is there a better word than ‘excellent’? I placed an order from South Africa, not realising that AusPost would use South African Post as the courier service once the package reached South Africa. Let’s just say that if SA Post had to be rated out of 5, ALL South Africans would give it -100! Lahana customer service, specifically Lara from the team, was the only thing that kept my stress levels low whilst my package was in the hands of SA Post, she contacted AusPost for me and got the details of my package including how to track it from SA Post. It’s safe to say that I will make alternative plans when ordering from Lahana again so that I don’t have to deal with the disappointment of SA Post. I can’t wait to start building a collection of Lahana swimwear as part of my wardrobe!

2022年10月18日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Aw, thank you soo much Aneska <3 We are so happy we could help you, it really can be nerve-racking leaving your precious parcels in the hands of the postman! XX

5つ星のうち5の評価

AMARA BIKINI & BIKER SHORTS

I purchased from this brand years ago when they first opened and was obsessed. I recently bought the Amara pink bikini set, biker shorts (pink and blue) with the matching tops and cannot explain enough how in love with everything I am. From the quality to all the compliments I get when I wear them!!!

Hoping more colours get released in the biker shorts and Amara bikini !!!

2022年10月11日
Lahana Swim ロゴ

Lahana Swim からの回答

Thank you for your review Julia, we really appreciate it and are so happy you love your items!! We are constantly working on bringing out fresh new collections.

You can sign up to our newsletter via our website to be the first to know about new styles and colours <3

5つ星のうち5の評価

Lahaina Swim

The team at Lahaina Swim were very helpful & lovely! Made the experience nice & smooth ❤️

2022年9月16日
Lahana Swim ロゴ

Lahana Swim からの回答

Thank you so much Madi! We are so happy we could assist you <3 XX

5つ星のうち5の評価

Not only is the bikini I got…

Not only is the bikini I got phenomenal, from material to the fit but the customer service team is top notch. They make you feel like you've been friends for a long time and deal with your asks extremely fast! Will be purchasing more!

2022年9月27日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

We are so so happy you love your Lahana's <3 Thank you for your review lovely, we really appreciate it XX

5つ星のうち5の評価

Why Lahana is the best!

I have nothing but the best and moneys amazing feedback for the team at Lahana swim! I have purchased quite a few bikinis from there are fabulous quality. Also love how I accidentally ordered two bikini bottoms rather than a top and bottom, and one of the ladies was very prompt to email me of the mistake I have made. Love Lahana🤍

2022年9月23日
Lahana Swim ロゴ

Lahana Swim からの回答

Aw, thank you so much Jenna! <3 We are so happy we could assist you XX

5つ星のうち1の評価

Not happy at all :(

I am not happy with my purchase at all. I also spent the money on buying two pairs :( the quality of the top is so bad and sits on the body in a weird way. I have an obsession with swimmers but these are not what I thought they would be at all!

2022年8月31日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Hey Lovely! We are so sorry you weren't happy with your purchase. Have you been in contact with our customer service team to fix this issue up for you? If not, please contact us at info@lahana.co. We want all of our customers to be happy with their new Lahana <3 XX

5つ星のうち5の評価

Lahana are the only swimmers I’ll buy

Lahana are the only swimmers I’ll buy. I recently ordered the new bikini from the latest drop and after trying it on I went pack and purchased in all the colours. By far the most inclusive and best fit I’ve found.

2022年9月5日
自発的なレビュー
Lahana Swim ロゴ

Lahana Swim からの回答

Aw thank you lovely! We are so glad that you loved your new Lahana so much you had to have more <3 XXX

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