Lakinza K-beauty Canada レビュー 20

Lakinza K-beauty Canada からの回答

2025年12月1日

Thanks, Gia! We’re truly grateful for your Awesome feedback. It means a lot to us that you’re enjoying your experience with Lakinza. We’re always here for you if you ever need product recommendations or support!

Lakinza K-beauty Canada からの回答

2025年12月1日

Thank you so much, Laura! We’re truly grateful for your wonderful feedback. It means a lot to us that you’re enjoying your experience with Lakinza. We’re always here if you ever need product recommendations or support!

Lakinza K-beauty Canada からの回答

2025年11月24日

Thank you so much, Vira! We’re thrilled to hear that you’re enjoying our selection of makeup and skincare products. 💛
It means a lot to us that you love the colour choices and the quality — we carefully curate every item with our customers in mind.

We’re so happy you discovered Lakinza, and we can’t wait to serve you again soon!

— Lakinza Team

Lakinza K-beauty Canada からの回答

2025年11月23日

Thank you so much, Irene!
We’re thrilled to hear your order arrived so quickly. Your support means a lot to us, and we’re so happy you had a great experience with Lakinza!

Lakinza K-beauty Canada からの回答

2025年11月21日

Thank you so much, Sherry! We’re thrilled to hear you’re happy with our fast service and product quality. Your support truly means a lot to us.

We look forward to serving you again soon!

— Lakinza Team

Lakinza K-beauty Canada からの回答

2025年11月21日

Merci beaucoup, Annabelle, pour votre superbe avis !
Nous sommes ravis que vous aimiez notre sélection, nos prix et la rapidité de notre livraison. Cela nous fait vraiment plaisir de savoir que votre expérience client a été positive du début à la fin.

Merci pour votre recommandation — au plaisir de vous servir à nouveau bientôt !

— L’équipe Lakinza

Lakinza K-beauty Canada からの回答

2025年11月20日

Hi Isabelle,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love the products and that your orders always arrive quickly — your satisfaction means everything to us.

We truly appreciate your trust and your continued support. Customers like you make our work so rewarding!

Warmly,
The Lakinza Team

Lakinza K-beauty Canada からの回答

2025年11月19日

Thank you so much for your 5-star review! We’re happy to know you’re enjoying our service, products, and prices. Your support truly means a lot to us, and we’re always here to make your skincare experience even better. 💛

Lakinza K-beauty Canada からの回答

2025年11月17日

Hi Megan,

We sincerely apologize for the inconvenience and frustration this situation has caused you. I completely understand how exhausting it must be to deal with a courier that isn’t releasing your package — and you shouldn’t have to handle any of this on your own.

I want to reassure you that we are taking full responsibility for resolving this.

At the time your order was shipped, Canada Post was on strike, which unfortunately left us with limited courier options. That’s the only reason it was sent via UPS instead of your preferred carrier.

That said, the experience you’ve had with UPS’s subcontractor is absolutely unacceptable, and I’m truly sorry you’ve been put through this.

We’ve already reached out to Canada Post to arrange a pickup of your package so it can be shipped and delivered to your P.O. Box. We will stay on top of this and handle all communication and coordination until it is resolved.

I will keep you updated every step of the way until your package is in your hands. If for any reason this cannot be resolved quickly, we will issue a full refund. Your satisfaction is our priority.

If you feel comfortable, we kindly ask you to consider updating your 1-star review, as we are fully committed to fixing this for you and ensuring your order reaches you. Your experience matters to us, and we’re doing everything we can to make it right.

Thank you for your patience, Megan, and again, I’m truly sorry for the trouble this has caused.

Warm regards,

Lakinza K-beauty Canada からの回答

2025年11月19日

Thank you for the lovely review! We’re delighted to hear that your purchase went smoothly and that your products arrived quickly. We appreciate your support and hope you enjoy every part of your skincare routine! 💛

Lakinza K-beauty Canada からの回答

2025年11月6日 に更新

Hi Sunshine,

We’re so sorry to hear about your frustration, and we completely understand how it feels to wait for a package you’re excited about. We’ve checked your order, and it was shipped promptly the next day on October 30, with UPS tracking showing it’s out for delivery today.

https://www.ups.com/track?tracknum=1Z9F714E2028702110&loc=en_US&requester=ST/trackdetails

While shipping delays can sometimes occur beyond our control, please know we always do our best to ensure fast dispatch and clear communication. We truly value you as a customer and would love for you to update your review once your package arrives — your feedback means a lot to us. 💛

If you have any concerns, please feel free to reach out to us directly at hello@lakinza.ca
— We’re always here to help.

Warm regards,
The Lakinza Team

Lakinza K-beauty Canada からの回答

2025年11月6日

Dear Luwam,

Thank you so much for your kind words and for trusting Lakinza twice already! 🌸 We’re thrilled to hear you’ve had great experiences, loved your products, and found our service helpful.

Your support truly means the world to our small Canadian team. If you feel your experience was fully 5-star worthy, we’d be so grateful if you could update your review to reflect that — it really helps our little business grow. 💛

Can’t wait to serve you again soon!

Warm regards,
Hani from Lakinza

Lakinza K-beauty Canada からの回答

2025年11月6日

Hi Farhana,

Thank you so much for your wonderful 5-star review! 🌸 We’re so happy to hear you enjoyed our quick delivery and customer service — your support truly means a lot to our Lakinza team. Can’t wait to serve you again soon! 💛

Warmly,
Hani from Lakinza