I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... もっと見る
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... もっと見る
I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... もっと見る
企業情報
当該企業による記述
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
連絡先
16 Cross Street, M2 7AE, Manchester, 英国
- 01618347500
4.9
優良
303件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item arrived in great condition ( as…
Item was packaged very well & Company delivered within an hour time slot. Communication was excellent with shop in Manchester.
2024年9月11日
Mail order shopping as it should be done,
After seeing an item I wished to purchase I sent the request for a link to the payment system on the Sunday, this was actioned before 9.30 on the Monday morning. Using the link made making the payment was very easy and prompt notification of the payment was emailed to me.
The member of staff I had contact with, was both knowledgeable and friendly and easily answered my questions.
The item I purchased was dispatched on the Monday and in my hands by early afternoon on the Tuesday. It was packed very securely and the packaging showed no signs of damage.
2024年9月2日
Item arrived quickly and in great…
Item arrived quickly and in great condition exactly how it was described online.
2024年8月30日
Had a Canon R7 that became inoperable…
Had a Canon R7 that became inoperable during a FW update.
Staff at Manchester branch arranged return to Canon for repair and chased up if covered by warranty. Saving me cost of repair.
Excellent customer service.
2024年9月3日
自発的なレビュー
Billingham camera bagThe item was as discribed in great…
The item was as discribed in great condition.Always seem to get good used bargains at camera exchange.
2024年8月12日
Excellent customer service and a decent…
Excellent customer service and a decent price on used gear. Against a backdrop of fairly anonymous online purchases, the friendly advice and swift processing when calling the store were much appreciated.
2024年8月14日
自発的なレビュー
Really happy how fast the delivery was…
Really happy how fast the delivery was for my camera was nearly next day delivery I would definitely buy from this place again
2024年8月2日
Good knowledgeable service
2024年8月6日
Brilliant service as always
Great, helpful service sending me additional photos before buying and the camera was delivered next day.
2024年7月30日
Once I had the link to the used item…
Once I had the link to the used item everything went very smoothly and quick. Lens arrived extremely well packed
2024年7月25日
Trustworthy company
Great communication, and gave me the confidence to make quite a large purchase. The lens was exactly as described and is a great addition to my kit. Recommended highly.
2024年7月22日
Extremely helpful friendly staff.Good…
Extremely helpful friendly staff.Good range of used equipment in excellent condition.
2024年7月15日
Pretty poor really
Pretty poor really, I have purchased numerous things and been very happy, staff great, but had to send two lenses back and had to pay £17 postage, pretty poor, I probably won’t order again because of this .
I get that but you are missing the point here, a member of your team in Norwich stated we would get the postage paid back, there is a difference , so yes it is unfortunate
2024年7月22日
自発的なレビュー
London Camera Exchange - Manchester からの回答
Hi Darren,
It's unfortunate that you found our service to be poor. For refunds, our T&C's state "Items can be returned to a local store or returned by post. The cost of returning an item is to be borne by the customer."
If you have any further questions, please contact us at customerservices@LCEgroup.co.uk
Best regards
LCE Team
Straight forward service...fast…
Straight forward service...fast dispatch and delivery A++++
2024年7月11日
The website is easy to use.The products…
The website is easy to use.The products purchased were exactly as described.Delivery was quick and I could track my delivery.
2024年7月8日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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