Goods received were as advertised and well packed. Nottm shop helpful in delaying despatch so the goods arrived when I was at home not the day before. A positive shopping experience.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently purchased a canon g7x mark iii. I joined the waitlist expecting to wait months but the camera arrived within a few days! The customer service from LCE was excellent, especially from Zoe. Th... もっと見る
On the telephone and in the shop the assistants couldn’t have been more patient and helpful. All my technical questions were answered in full and useful tips were given freely. The delivery of equipme... もっと見る
Nothing was too much trouble for the very helpful and knowledgeable staff. They understood my issues, and went about providing me with sound advice. Their service was extremely prompt. A great experie... もっと見る
企業情報
当該企業による記述
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
連絡先
7 Pelham Street, NG1 2EH, Nottingham, Nottinghamshire, 英国
- 01159417486
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was straightforward and when…
Ordering was straightforward and when one item had to come from another store they kept me informed and products came on time.
Good company
Orders are always dealt with quickly and efficiently, and items arrive promptly, well packaged and in the expected condition.
I am 67 and have been taking photos…
I am 67 and have been taking photos since I was 7. In those 60 years I have used and owned a huge number of cameras and lenses and have bought and sold kit from a fair number of shops. For no specific reason I had never used London Camera exchange until last week when I bought an open box Sigma 16-28mm L mount lens. I was so impressed with their service that I went on to buy a Sigma 24-70 and a Sigma 70-200. The prices were great and the service was exemplary. I will be back!
Excellent service
Good communication
Good communication and understanding, patience in dealing with my questions (and error) is a plus for customer service. A fair px value against a used item, which was even better condition than advertised. Would I use again? Certainly.
All good
Smooth transaction & very helpful member of the team. Well packaged item & great communications throughout the purchase & delivery. Thank you very much
Excellent service and product
This is not the first time that I have purchased a used item from London Camera Exchange (LCE). Every purchase has been the same, the product has been as described and the speed of delivery also timely. I would purchase from LCE again !!
Highly recommend for great service
I pre-ordered a highly sought after Sigma lens for Fujifilm, they were able to procure and ship one much quicker than any of their competitors. Great communication along the way and super helpful folk. Will be shopping here again.
Exceptional service from the staff at…
Exceptional service from the staff at Nottingham branch and Jason at Exeter - thus enabling me to benefit from the offers available on this fantastic lens.
Jason sorted me out with a UV filter too and put it in the same parcel; and Nottingham found a suitable carrying bag for me. I was up-and-running in no time.
I bought two lenses
I bought two lenses, separate transactions and they phoned to make sure I actually wanted two lenses and hadn't accidentally made a duplicate order. The customer service throughout was above and beyond - really friendly, customer focused and kept me informed at all stages. Knowledgeable, understood what I was asking for and why and was able to organise the purchase and delivery in a very short space of time.
Was a very good experience but lens was fogged up…
Was a very good experience but the lens arrived freezing cold so when I opened the box it instantly fogged up completely, I know this is user error but maybe a mention in an email or on the box to help with that as I wouldn't want any damage right after opening it.
Great next day delivery ,lense 20 to 60…
Great next day delivery ,lense 20 to 60 pansonic is in good order packed well very happy will come again. ..patrick
Really great service
Really great service, staff were very helpful, item arrived quickly and as described. Highly recommend.
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