Caprice

Capriceのレビュー

商品の星評価は、その商品のすべてのレビューの平均として計算されます。


Le Boat ロゴ

販売元: Le Boat

www.leboat.com

•

2109 レビュー

4.7

このページに掲載されている情報は、Le Boat の顧客によってTrustpilot 上に書かれた商品レビューのみに基づいています。


他の消費者の注目点

カスタマー サービス

4.9

15 件の評価

場所

4.7

13 件の評価

金額に見合う価値

4.3

19 件の評価

品質

4.3

18 件の評価

宿泊施設

4.3

17 件の評価

商品の詳細

すべてのレビュー


5つ星のうち4の評価

für zwei Leute fast zu groß, tolle Ausstattung

カスタマー サービス: 5
金額に見合う価値: 5
品質: 5
宿泊施設: 5
5つ星のうち5の評価

Great boat, incredibly comfortable, with enoguh space. The same model with modern upgrates would be unbeatable. If you are a family of three like us, or even four, it's the perfect fit.

宿泊施設: 5
カスタマー サービス: 5
品質: 5
金額に見合う価値: 5
5つ星のうち5の評価

Lots of room Comfortable Clean Kitchen had all we needed

宿泊施設: 5
カスタマー サービス: 5
場所: 5
品質: 5
金額に見合う価値: 5
5つ星のうち5の評価

We had a wonderful time and will definitely do it again

宿泊施設: 4
カスタマー サービス: 5
場所: 5
品質: 4
金額に見合う価値: 4
5つ星のうち4の評価

Caprice is a mid-range 'Comfort' boat in the LeBoat fleet. We were a bit concerned about a lack of thrusters with a 40ft cruiser, but she was easy to handle and we didn't have too much trouble mooring or entering locks. It was a very hot week and, obviously, was very warm inside. We chose to use the front cabin to sleep in rather than the main double bedroom, just for the extra airiness and the fact you could smell the toilets in the double room. The boat sleeps 6, which might be a bit cosy (the third 'bedroom' is conversion of the sitting area), but would suit 4 well. There was a lot of equipment and an extensive inventory, although as the week went on we found one or two items missing (reported on our return). There is a ladder up to the top deck, which is different to the usual steps, but didn't prove much of an issue for us. Overall a good value boat if you don't want to pay the extra for a Premier cruiser.

宿泊施設: 4
カスタマー サービス: 5
場所: 4
品質: 5
金額に見合う価値: 4
5つ星のうち5の評価

Fantastic 6 berth cruiser, we had a great time cruising Loch Ness and the canal

宿泊施設: 5
カスタマー サービス: 5
場所: 5
品質: 5
金額に見合う価値: 5
5つ星のうち5の評価

It was a beautiful cruiser and had everything, that we needed

宿泊施設: 4
カスタマー サービス: 5
場所: 5
品質: 5
金額に見合う価値: 4
5つ星のうち3の評価

There was quite a bit external damage to the boat when we picked it up. The caprice is not really a beginners boat. You do need some boat skills otherwise I can see why the boat has so much damage. Suggest you use the marina facilities for showering as the gauge for the water didn't work and you may be caught short with no water in the holding tanks. The Marina at Gent is very basic, with the shower facilities along side the road. The best marina was the one a little lout of town in Brugge. Brand new shower bathroom facilities.It is about 20-30 min walk into town The first night was a free marina at ootenburg. walk into town about 20 mins and there is a supermarket and a pub

宿泊施設: 3
カスタマー サービス: 4
場所: 3
品質: 2
金額に見合う価値: 3
Le Boat ロゴ

Le Boat からの回答

Hi Erin,
Thank you for taking the time to share more detail about your experience.
We appreciate your comments regarding the condition of the boat on arrival. Our teams do carry out checks between each departure, and any existing marks are usually documented so that guests aren’t held responsible. F
eedback like yours is helpful in highlighting how this is perceived on handover.
You also raise a good point about handling the Caprice. As with all our boats, a full briefing is provided before departure, but previous boating experience can certainly make things feel more comfortable, particularly on larger models.
With regard to the marina facilities, these are managed locally and can vary quite a bit from one location to another. It’s useful for future travellers to hear your comparison between Ghent, Brugge and Ootenburg, as well as the information about access to nearby towns and amenities.
We do appreciate you sharing these insights, and we hope you were still able to enjoy aspects of your time cruising overall.
Kind regards,
Le Boat Customer Service

5つ星のうち2の評価

It was a quality boat but past its useful life. Roof leaked in bedrooms and living area when it rained 3 days! Some gauges didn't work. Engine was still strong!

宿泊施設: 3
カスタマー サービス: 5
場所: 5
品質: 3
金額に見合う価値: 4
Le Boat ロゴ

Le Boat からの回答

Dear Susan,
Thanks for your honest feedback. We’re really glad to hear the engine still impressed, but we’re genuinely sorry about the leaks and the faulty gauges—that’s clearly frustrating and not what you should expect.
We’ve shared your comments with our team so these issues can be properly check
ed and fixed.
We hope we can welcome you again and show you a much better experience next time.
Le Boat Customer Service

5つ星のうち4の評価

Nicht mehr das neuste Modell, aber gut zu navigieren und praktisch eingerichtet.

金額に見合う価値: 5
品質: 4
宿泊施設: 4
5つ星のうち4の評価

Bateau très confortable. Manque légèrement de vitesse.

場所: 5
宿泊施設: 5
品質: 4
金額に見合う価値: 4
カスタマー サービス: 5
Le Boat ロゴ

Le Boat からの回答

Bonjour,

Merci beaucoup pour votre retour détaillé et pour ces excellentes évaluations. Nous sommes ravis de lire que vous avez particulièrement apprécié le confort du Caprice, ainsi que l’emplacement, l’hébergement et la qualité du service client.

Nous prenons bien note de votre remarque concerna
nt la vitesse du bateau. Ce modèle est en effet conçu avant tout pour offrir une navigation douce, stable et confortable, idéale pour profiter pleinement des paysages et du rythme paisible des voies navigables.

Merci encore pour votre confiance et pour avoir partagé votre expérience. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour une nouvelle croisière avec Le Boat.
Bien cordialement,
Vanille de Le Boat

5つ星のうち5の評価

The only thing I could recommend regarding the Caprice, is that screens could be on the windows to prevent mosquitos from entering cabin. Everything else was in good shape and clean on arrival. The space was nice for 4 adults, having two heads was great.

宿泊施設: 5
カスタマー サービス: 5
場所: 5
品質: 5
金額に見合う価値: 5
5つ星のうち5の評価

Great boat for us. We have been 3 persons and had enough space. The size was perfect for us. Only something to get rid of the humidity was missing, especially in the bedrooms.

金額に見合う価値: 4
5つ星のうち4の評価

See previous section Boat suffered a lot of moisture probably due to weather and time of year. While showing a bit of its age the boat performed reliably and well. Facilities within it were good. All area`s of the boat were clean and tidy with the kitchen worth a special mention.

宿泊施設: 4
品質: 4
金額に見合う価値: 4
5つ星のうち3の評価

Es hat alles was man braucht. Die Küche ist gut ausgestattet. Gemütlicher Wohnbereich. Allerdings ist das Boot sehr in die Jahre gekommen. Bei unserem Aufenthalt war eine der beiden Toiletten defekt und beim Laufenlassen der Heizung hat man den Diesel gerochen.

金額に見合う価値: 3
品質: 3
Le Boat ロゴ

Le Boat からの回答

Liebe Lorena,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt mitzuteilen. Es freut uns zu hören, dass Sie die Küche als gut ausgestattet empfunden haben und der Wohnbereich für Sie angenehm war.

Gleichzeitig bedauern wir sehr, von den Problemen
mit einer der Toiletten sowie dem Dieselgeruch beim Betrieb der Heizung zu erfahren. Dies entspricht selbstverständlich nicht der Erfahrung, die wir unseren Gästen bieten möchten, und wir verstehen, wie sehr dies Ihren Komfort an Bord beeinträchtigt haben kann. Bitte seien Sie versichert, dass wir Ihre Hinweise an unser technisches Team weitergegeben haben, damit die notwendigen Überprüfungen und Reparaturen umgehend vorgenommen werden.

Wir schätzen Ihr ehrliches Feedback sehr, da es uns hilft, sowohl den Zustand unserer Boote als auch das Gesamterlebnis für unsere Gäste stetig zu verbessern. Wir hoffen, Sie in Zukunft erneut an Bord begrüßen zu dürfen und Ihnen dann eine reibungslosere und noch angenehmere Kreuzfahrt zu ermöglichen.

Mit freundlichen Grüßen
Nicole T.
Customer Service Team
Le Boat

5つ星のうち5の評価

Loved the layout of the boat. There were a few minor issues with the boat but they were quickly dealt with.

宿泊施設: 5
カスタマー サービス: 5
場所: 5
品質: 5
金額に見合う価値: 4
5つ星のうち3の評価

Un bateau charmant, mais qui commence à prendre de l'âge. Facile à manœuvrer et à passer dans les écluses à deux personnes, il ne dispose malheureusement pas de propulseur d'étrave.

Le Boat ロゴ

Le Boat からの回答

Bonjour Bernd,

Nous vous remercions d’avoir partagé votre retour d’expérience. Nous sommes ravis de lire que vous avez trouvé notre bateau charmant et agréable à manœuvrer, notamment dans les écluses à deux personnes.

Nous prenons également bonne note de votre remarque concernant l’âge du bateau e
t l’absence de propulseur d’étrave. Certains de nos modèles plus récents disposent de cet équipement afin de faciliter encore davantage les manœuvres, et nous serions heureux de vous orienter vers ces options lors d’une prochaine croisière.

Au plaisir de vous accueillir de nouveau à bord,

Nicole T.
L’équipe Le Boat

5つ星のうち4の評価

Boat was great. Only knock was it didn’t have plugs throughout and switches weren't labeled. We had a few things to figure out.

宿泊施設: 4
カスタマー サービス: 5
場所: 5
品質: 4
金額に見合う価値: 5
5つ星のうち4の評価

barca comoda e robusta

場所: 4
品質: 4
金額に見合う価値: 4
カスタマー サービス: 4
宿泊施設: 4
5つ星のうち5の評価

Klimaanlage wäre gut

カスタマー サービス: 5
場所: 5
金額に見合う価値: 5
品質: 5
宿泊施設: 4