Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only ne... もっと見る
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レビュアーのコメントを見てみましょう
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... もっと見る
企業が回答しました
Nice web page. Wish there was an actual link for the Military Discount for GOV ID. I could never find it during check out process. I did ask for the discount so I am hoping they apply it and refun... もっと見る
企業が回答しました
Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the f... もっと見る
企業が回答しました
企業情報
LED Factory Mart について
当該企業による記述
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
連絡先
4231 E Brickell St, 91761, Ontario, 米国
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3.6
まあまあ
731件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Very easy website to navigate
Very easy website to navigate. The items to choose from were easy to look at and compare. I’m hoping their products are as good as I have heard.
2026年4月18日
自発的なレビュー
Great Experience
Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only negative thing I could say is that something was out of stock, other wise my experience so far has been great and I look forward to ordering from them in the future.
2026年4月17日
自発的なレビュー
Not great so far.
I ordered an led hood scoop light for my 2021 tundra. The light looks well made but the instructions were horrible and it has no switch.
2026年4月15日
自発的なレビュー
LED Factory Mart からの回答
Dear Doug Broman
We’re glad you liked the quality of the LED hood scoop light. We apologize for the unclear instructions and missing switch information. Our team has sent you the PDF installation guide to help. Please contact support@ledfactorymart.com if you need further assistance — we’re happy to help.
zero communication
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying again and the same thing NO COMMUNICATION. Go on shop.com to track and nothing. On the verge of canceling a second time. I literately live 20 minutes from the Ontario California location which they said they we're stock. Still waiting.
2026年4月15日
自発的なレビュー
LED Factory Mart からの回答
Dear Consumer,
We’re very sorry for the delay and lack of communication. Your feedback is important, and we want to resolve this quickly. Since we couldn’t locate your order number, please reach out to our team at support@ledfactorymart.com so we can verify your details and provide immediate assistance. Thank you for your patience.
I placed my order over a week ago
I placed my order over a week ago, and it still hasn't shipped, and I've reached out to customer service multiple times and still don't have a clue when I'm getting my lights. I placed my order because the website stated they use FedEx and that shipping would take 7 days. I was fine with that, but the items haven't been loaded onto the truck for tracking.
2026年4月4日
自発的なレビュー
LED Factory Mart からの回答
Dear Scott,
We’re very sorry for the delay and inconvenience you’ve experienced. We understand how frustrating it can be to wait longer than expected for your order. Unfortunately, we couldn’t locate your order with the information provided. Please contact our support team at support@ledfactorymart.com, and we’ll review your case immediately to provide an update and ensure a quick resolution. Thank you for your understanding and patience.
I made this order on 4 April
I made this order on 4 April. My order showed shipping was 1- 7 days. Today is 11 April and my order stills says that you are preparing for shipping. My merchandise did not show to be backorder and I have received no email stating there was an issue. I can only assume that you are failing.
2026年4月11日
自発的なレビュー
LED Factory Mart からの回答
Dear Gerald,
We’re truly sorry for the delay and confusion. Your order was processed and shipped, and the tracking details have been sent to your email. Sometimes carrier updates take a bit to appear online. Please check your inbox or spam folder for the tracking number—our team is here to help if you have any further questions.
21 days since ordered and still no…
21 days since ordered and still no shipping date sent. Can I get a refund? Order LFM125209
2026年4月6日
自発的なレビュー
LED Factory Mart からの回答
Dear Frank,
We sincerely apologize for the delay with your order LFM125209. We understand your frustration and have already reached out to arrange your refund. Thank you for bringing this to our attention — we’re reviewing our processing times to ensure faster updates and better service moving forward.
Awesome company
Great products and service, have ordered a few times and haven't had any problems ordering or with shipping and delivery
2026年4月2日
LED Factory Mart からの回答
Dear Chris,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you’ve had consistently great experiences with our products, service, and shipping. Your continued trust and support mean the world to us. We look forward to serving you again soon—our team truly appreciates loyal customers like you!
Got them in February
Got them in February, only had them on my Jeep for 2 months and left side taillight turn signal burnt out, two days later the other side burnt out..Don't waist your money on these they are made in China and are junk. I ended up ordering another set from another company with a 5 star rating.
Again don't waist your money on these junk taillights. They say they have a 2 year warranty but they told me these lights are a test light and they aren't selling them yet and they can't replace it. But they have them on their site for sale. Very disappointed in the quality of these lights
You call the phone number and you get a answering machine.
2026年4月1日
自発的なレビュー
LED Factory Mart からの回答
Dear Gerald,
We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. Quality and customer satisfaction are extremely important to us. This is not the experience we want for our customers, and we’re investigating the issue right away. We value your feedback and will use it to improve both our products and service
Easy process, minus Mil Discount
Nice web page. Wish there was an actual link for the Military Discount for GOV ID. I could never find it during check out process. I did ask for the discount so I am hoping they apply it and refund me the difference from what I paid. Thanks
BD-06
2026年4月2日
LED Factory Mart からの回答
Dear Richard,
Thank you so much for your 5-star review and for sharing your valuable feedback! We truly appreciate your support and your service. We’re sorry for any confusion regarding the Military Discount link, we will reply your email. Please reach out anytime for assistance!
Web site easy to choose your vehicle…
Web site easy to choose your vehicle and what items were available.
2026年3月30日
自発的なレビュー
LED Factory Mart からの回答
Dear Norbert,
Thank you for the wonderful 5-star review! We’re glad to hear that our website made it easy for you to find the right items for your vehicle. Our goal is to make shopping simple and enjoyable, so your feedback means a lot. We appreciate your support and hope to serve you again soon!
LED Factory Mart からの回答
Dear Sompheth,
We’re very sorry to hear you haven’t received your light. After checking, it looks like the parcel was returned to us due to an address issue. Our team has already reached out via email to confirm your details and arrange a reshipment or refund. We truly appreciate your patience and understanding.
LED Factory Mart からの回答
Dear Jodie,
Thank you so much for your fantastic 5-star review! We’re delighted to know your order arrived quickly and that installation was a breeze. It’s wonderful to hear you’re happy with the quality and look of your lights. We truly appreciate your support and hope you enjoy them for years to come!
LED Factory Mart からの回答
Dear Larry,
We’re very sorry to hear about your experience with the discount offer. That’s certainly not the shopping experience we want for our customers. For more details please contact support@ledfactorymart.com. We truly appreciate your patience and bringing this to our attention.
LED Factory Mart からの回答
Dear Danielle,
Thank you so much for the glowing 5-star review! We’re thrilled to hear you love your new lights and that they exceeded your expectations. Your support means the world to us, and we look forward to brightening more of your spaces in the future. Enjoy your perfect lighting!
Lights are way brighter than the ones…
Lights are way brighter than the ones that came with my jeep. Thought I had a defective light and turned out to be the wiring that the last owner did. Support team helped me with the problem and they're working great.
2026年3月25日
自発的なレビュー
LED Factory Mart からの回答
Dear Craig,
Thanks so much for your 5-star review! We’re thrilled to hear your new lights are shining bright and that our support team could help you get everything working perfectly. Your jeep deserves the best, and we’re glad our products delivered. Enjoy the improved visibility and safe travels!
I ordered headlight bulbs almost a…
I ordered headlight bulbs almost a whole month ago when shipping says 1-7 business days. Had I known I’d have been waiting so long and inconvenienced this much I would’ve gone a different route. No updates, emails, anything. Bad service worthy of 1 star
2026年3月2日
LED Factory Mart からの回答
Dear Ryon,
We’re very sorry for the delay and the inconvenience this has caused. We understand how frustrating it is to wait longer than expected. Your order has now been shipped, and the tracking details have been emailed to you. Please check your inbox or spam folder for the update. We truly appreciate your patience and feedback as we work to improve our communication and shipping process.
First time buyer
First time buyer waiting on order for arrival. Website is well organized and detailed.
2026年3月22日
自発的なレビュー
LED Factory Mart からの回答
Dear Hector,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear your first experience with us has been positive. Our team takes pride in providing a smooth and detailed online shopping experience. We can’t wait for you to receive your order and hope you’ll love it!
Zero Customer Service
The worst experience I've had trying to install an LED light bar on my Bronco.
They shipped the light bar out without mounting brackets which came days later after I called about it.
No wiring instructions for the harness and for almost 4 weeks now and numerous emails asking the same questions repeatedly I am still unable to get this done.
Not only is their customer service super slow to respond but they actually have no idea what they sold and shipped me or how to install the light to the brackets or wire the harness to my vehicle.
They are asking me for pictures of the wiring harness THEY sent me so they can figure it out.
One word...wow.
And don't get me started on their childish recording when you call and no one ever answers...we're kickin it outside work hours at 1pm and we'll hit you up??
Are you actually running a serious business...clearly not.
I will never purchase anything from this place again.
2026年2月23日
自発的なレビュー
LED Factory Mart からの回答
Dear Customer,
We sincerely apologize for your frustrating experience. This isn’t the level of service we aim to deliver. We’ve escalated your case to ensure your issue is resolved quickly and your installation completed correctly. Thank you for sharing this feedback—it helps us improve both our shipping accuracy and customer response. Please contact us directly so we can make this right.
It's been 10 days since my order and…
It's been 10 days since my order and crickets. No updates, no shipping info.
2026年3月9日
自発的なレビュー
LED Factory Mart からの回答
Dear Arthur,
We’re very sorry for the delay and lack of communication. That’s not the experience we want for our customers. Please reach out to us support@ledfactorymart.com directly with your order number so we can look into it right away and provide a shipping update. Thank you for your patience.
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