The personal touch made this company stand out to me so I ordered again from them. The communication from the company was 1st class. Delivery service no problems . The item I choose was out of stock b... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of th... もっと見る
I had my heart set on a Cube Kathmandu which was difficult to find in stock. Luckily, Leisure Lakes Bikes had one in stock at Daventry and transferred it to Cheltenham which was nearer to me. I found... もっと見る
Great experience from this company cant recommend enough. I purchased the wrong bike online, phoned their customer service line and they amended my order within seconds. I then collected the bike next... もっと見る
企業情報
当該企業による記述
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
当該企業による記述
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
連絡先
27 Pittville Street, GL52 2LN, Cheltenham, Gloucestershire, 英国
- 01242 251505
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication and service.
Prompt dispatch of an excellent product
An efficient and quality service.
I've always found the staff in the shop…
I've always found the staff in the shop very helpful and knowledgeable and when ordering online the website is well laid out and easy to navigate and delivery is always on time and as expected!
My daughter's bike ordered from…
My daughter's bike ordered from LeisureLakesBikes was delivered extremely well packed, I received it very quickly whilst being kept upto date throughout. What a fantastic experience, thoroughly recommend LeisureLakesBikes. Big smiles ..Cheers!
Did initially try and buy items in…
Did initially try and buy items in store but staff not very helpful just pointed and said over there. Was looking for some advice really.
So researched online and purchased online, would have probably spent more money in store if the customer service\experience was better.
Online purchasing experience was good, though delivery took 10 days for click and collect items to arrive at store.
Great Customer Service
Great experience buying a bike, staff were friendly and helpful, It took time for the bike to be built in their workshop , so I went away for a couple of hours and they kept in contact with me , giving progress reports. They price matched a couple of accessories which was a nice touch.
Always great service from the staff…
Always great service from the staff instore. The range on line is really good and they keep you well informed.
Always A Great Price And Service
I buy a lot of bikes and cycling gear from Leisure Lakes Bikes. Always a great price and service. Highly recommended.
Fantastic super quick service
Fantastic super quick service, the bike arrived in excellent condition and all checked over, highly recommend.
Trek warranty claim - excellent service
I used the Cheltenham branch for a Trek warranty claim for a carbon front wheel. They are my local Trek dealer though I did not buy the bike from them, not knowing such at the time of purchase. The service was excellent - efficient from start to finish and from my point frictionless. The staff were helpful and friendly and I’ll have no qualms about using them again but for a purchase next time
Very helpful staff in-store…
Very helpful staff in-store (Cheltenham) and great joined up service when shopping online with them too.
Great team
I put in a late bike order and the team went out of their way to get it ready for me to pick up in time to enter Ride London on it.
bike purchase from Cheltenham branch
Bought bike 'remotely' by email/phone for payment and pickup at Cheltenham branch and it was dealt with extremely efficiently, including using their carpark in town for my quick stop. First ride of the bike some many weeks later revealed that it had been set up well as per the handover notes. Well done to Cheltenham staff (and subequently to things sent out from web/mailorder location a couple of months later)
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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