Bought quite a few bits of kit from Leisure Lakes at Frodsham. Always a nice visit, pleasant staff, good selection of stuff in store and easy to get click and collect orders sent there. On this occasi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Highly recommend Leisure Lakes Just purchased a new Specialized bike for my daughter. We knew which bike and size we wanted and found Leisure Lakes bikes were £80 cheaper than anywhere else. We order... もっと見る
My dealings with leisure lakes bikes was really good,there were some issues which were out of their control,the main one being Parcelforce who sent the bike to the wrong delivery depot twice but event... もっと見る
Great staff that are friendly and knowledgeable. I recently bought a new Cube Agree thanks to the advice from the staff at the shop, they we're able to hear the features that I wanted and suggest diff... もっと見る
企業情報
当該企業による記述
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
当該企業による記述
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
連絡先
Main Street 102, WA6 7AR, Frodsham, England, 英国
- 01928 898011
4.5
優良
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and knowledgeable
Very helpful and knowledgeable. Helped me set up my bike to ride out of the store and made me aware of the free service.
2026年6月6日
Puncture repair
Have a wheel retapped, from taking the bike into the Frodsham store. Attitude of the staff quite poor.
Cost of the job £60, a lot cheaper for this to be done at Halfords or Evans cycles.
The attitude and cost has ensured I won’t be returning for any more work.
Very disappointed.
2026年5月1日
自発的なレビュー
Leisure Lakes Bikes - Frodsham からの回答
Hello, thank you for taking the time to share your feedback. I am sincerely sorry to hear that your experience at our Frodsham store didn't meet the standards we pride ourselves on.
Regarding the £60 cost, we understand that larger chains like Halfords or Evans operate on a different pricing scale. As a specialist shop, our rates reflect the high level of precision and the dedicated time our mechanics take to ensure a technical job like re-tapping a wheel is done safely and permanently.
However, technical skill should never be an excuse for poor service. I am disappointed to hear that our team’s attitude missed the mark during your visit, and I will be addressing this with the Frodsham staff internally to ensure it doesn't happen again.
Best regards
Will
Easy and straightforward
Craig kept me informed about what was going on with the bike sale. Buying the bike was an easy and truly enjoyable experience.
2026年2月21日
Great bike shop with a friendly vibe
Great bike shop with a friendly vibe, great prices & selection. I ordere a Ebike online & the bike was ready to pickup in a couple of days. When i had a problem with the Axs mech it was warrantied & replaced in a week with great communication. Top service, Thanks.
2025年4月17日
Great staff and very helpful and go…
Great staff and very helpful and go above and beyond to get me back on the road
2026年1月15日
Good shop great service
Been a couple of times before purchase of the bike loads of information by the staff on day of purchase bike was ready in and out in minutes good service
2025年6月7日
Fantastic service and dealt with…
Fantastic service and dealt with brilliantly. The team are really helpful and I’ll definitely be bringing my bike here in the future for any servicing.
2025年8月29日
自発的なレビュー
Online order arrived in store for…
Online order arrived in store for collection earlier than indicated.
2025年5月28日
⭐️⭐️⭐️⭐️⭐️
Called in while passing through after having gear problems during our LEJOG trip. Craig and Ollie were a great help getting my problems sorted on the spot! Thank you!
2025年6月5日
自発的なレビュー
Came in with a broken chain ring/ crank…
Came in with a broken chain ring/ crank set on our tandem. Our tandem was seen to immediately. The service was absolutely impeccable. So grateful. Thank you Oliver for helping us back on the road.
2025年5月26日
自発的なレビュー
Leisure lakes bikes
My dealings with leisure lakes bikes was really good,there were some issues which were out of their control,the main one being Parcelforce who sent the bike to the wrong delivery depot twice but eventually after nearly a week and a half the bike got delivered.The staff at leisure lakes bikes were really helpful though....
2025年5月3日
Absolutely 5 star service
Absolutely 5 star service. Very friendly cuatomer services over the phone on also personally delivered bike from the shop.
2025年5月11日
Excellent service from the team
Excellent service from the team, From being very helpful in setting my sons bike up to setting up the bike rack up on the roof of my car and even entertaining my one year old daughter whilst she was running riot. I would highly recommend the team at leisure Lakes Frodsham and I will most certainly be buying from here again, thank you.
2025年4月19日
Great bike shop!
Bought quite a few bits of kit from Leisure Lakes at Frodsham. Always a nice visit, pleasant staff, good selection of stuff in store and easy to get click and collect orders sent there. On this occasion it was Fidlock accessories which have worked perfectly on their first ride. Only problem when going to Leisure Lakes is bike temptation - which is my own personal problem! Great business!
2025年4月16日
The best bike shop in the world and…
The best bike shop in the world and amazing staff. Helpful and excellent service. Cheers
2025年4月7日
自発的なレビュー
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