Great experience from start to finish. Bought online but spoke to customer service, store and workshop all were really helpful. The bike came from Nottingham and the workshop guys kept me inform... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a part online for click and collect because it meant I could get it straight away for a rush job I was doing on a customers bike. Unfortunately the stock stated at my local store was incorre... もっと見る
企業が回答しました
Brilliant customer service. I ordered something on line, it wasn’t suitable for my bike. I took it into store to return. The staff were great and friendly. I ended up spending more in store, main... もっと見る
企業が回答しました
The guys at Nottingham are so helpful and patient. Bought a new turbo Kenevo expert and the lads showed me through every detail and technology really patiently considering I am an annoying know it al... もっと見る
企業情報
当該企業による記述
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
当該企業による記述
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
連絡先
168 Wilsthorpe Road, DE72 3AG, Derby, Derbyshire, 英国
- 01332 872947
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 81%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great buying experience from everyone…
Great buying experience from everyone at Leisure Lakes , all staff very friendly and knowledgeable. Highly recommend
5 Stars
Nipped in to see if I could get the chainring switched on my ebike as I didn't have the tool and although I hadn't booked in they managed to do it quickly for me there and then, bossmen!
The service from Simon at the…
The service from Simon at the Derby/Nottingham branch was second to none
Unpleasant experience
Phoned up got a price match agreed also wanting to support local shop instead of ordering else where online all good until going into shop where I felt I was made to be a liar regarding the price.I understand checking the source but I was made to feel uncomfortable this is a shame has my last visit to the shop was a positive one and felt like a valued customer.

Leisure Lakes Bikes - Nottingham からの回答
Amazing service purchased my bike…
Amazing service purchased my bike online there were a couple of problems that were quickly resolved (no one at fault) I was kept up to date by phone and email just really great service from everyone that I had the pleasure of speaking to.
Thank you so much
Very easy process.
Called to let me know bike was built and being packed for delivery. Answered my questions etc.
Bike was delivered, very well packed and protected..
Excellent...
Great product
Great product, great price and great delivery time. Bought my first specialized bike from them in 1997, always great service.
Great service
Leisure Lakes is my LBS in Nottingham. The service is always great, reliable and honest. I love how they Price Match where possible and communicate when online orders may be delayed for any reason. The customer service is brilliant. Other retailers should take note.
Great. Customer service
Delivery was quick, and the customer service in the shop was excellent.
Great service from Breaston store
Great reliable company to deal with
Great reliable company to deal with, use Nottingham branch for in store and online always great service 👍
All done as hoped kept me informed of…
All done as hoped kept me informed of progress and delivery
Communication through orders are good
Communication through orders are good
Availability of stock reasonably good.
Super quick motor replacement on Levo…
Super quick motor replacement on Levo SL. I took my Levo SL into the Nottingham branch with a motor problem on the Tuesday & Gee had it ready with a new motor fitted under the Specialized warranty contribution scheme on the following Saturday. I expected to be without the bike until into the new year but thanks to Gee, Leisure Lakes & Specialized it was turned around in 4 days! Amazing service!
On line ordering simple, after market care first class
Gift easily ordered on line and I was quickly notified I could collect. The guys were really helpful when I collected as I needed to keep the gift from my partner in store. They were fab, we use Lakes for all our cycling purchases, after market care is first class.
Easy to use website …
Easy to use website accompanied with quick postage for a fair price, what’s not to like
Follow up support & service
Price initially, and then the phone calls to confirm delivery and how to assemble bike. The support & service from Tony was first class
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