Original service was very poor. Luckily it got sorted. Still a Brand new bike had a broken charger, and paintwork damage which took the excitement off the purchase. The staff were really poor but dire... もっと見る
所在地
所在地を変更Butler Street, Leisure Lakes Bikes Preston Hub, PR1 8BN Preston, Lancashire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered a vastly reduced (-51%) TroyLee Stage helmet, with free 48hr Royal Mail postage. At time of order Leisure Lakes advised that item could be delayed by up to 10 days due to Royal Mail industrial... もっと見る
First time bike buyer and wow the friendly and the extremely knowledgeable staff where great at helping me all along the way from looking, picking the right bike, ordering, keeping me updated till ha... もっと見る
From start to finish, just the best customer service ever, from the initial customer service team call to actual shop staff. Genuine friendly and knowledgeable team who I can’t recommend enough. Josh,... もっと見る
企業情報
当該企業による記述
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
当該企業による記述
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
連絡先
Butler Street, Leisure Lakes Bikes Preston Hub, PR1 8BN, Preston, Lancashire, 英国
- 01772 200944
3.6
まあまあ
86件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff were very helpful showing how the…
Staff were very helpful showing how the light worked and the different functions
2023年1月26日
Great price but the shipping needs a refresh
Great price but the shipping information could have been better.
I had to drive to collect as Parcelforce are so vague with delivery times in early always miss them and end up having a delayed delivery when I paid premium shipping.
2023年1月24日
Excellent service, amazing prices.
Ordered a vastly reduced (-51%) TroyLee Stage helmet, with free 48hr Royal Mail postage. At time of order Leisure Lakes advised that item could be delayed by up to 10 days due to Royal Mail industrial action. In the event, helmet arrived within 48 hours, well packaged and in excellent condition. Thank you Leisure Lakes, my new go-to.
2023年1月11日
Royal mail delivered ontime despite…
Royal mail delivered ontime despite there dispute . Giro monitaro helmet is 2nd one ihave ordered. Effective, comfortable & super for mtbing at night !! The light attachment for garmin / go pro works fine !!
2022年12月5日
Quick and easy to order and received…
Quick and easy to order and received within days love my new helmet
2022年12月1日
Excellent product and service
2022年11月21日
The staff have been very helpful after…
The staff have been very helpful after a mix-up with my order due to it being my fault. They sorted it out.
2022年11月14日
Where is my Order
17 days since I placed my order and still nothing has arrived.
I received an email stating it would take nine days before the order would be shipped.
Poor service.
Update: Thank you Leisure Lakes for your reply. Amazingly the only day I have been in the office for 18 months and Royal Mail try to deliver. Sadly, they did not leave a card to say they had called so I had no idea they had been. I have now rebooked the delivery.
Poor service by Royal Mail, top marks Leisure Lakes.
2022年10月14日
Leisure Lakes Bikes - Preston Hub からの回答
Hi
I am sorry for the delay with the order. I can see you placed your order on the 27/09/2022 and this was shipped 30/09/2022 Royal Mail tracking reference JH314566607GB. This is showing they tried to deliver your parcel on 06/10/2022 but there didn't seem to be anyone in. This is available for Redelivery or Collection. You can find this here with a picture and instructions:
https://www.royalmail.com/track-your-item#/tracking-results/JH314566607GB
Sorry again for the delay and inconvenience caused.
Leisure Lakes Bikes
Preston Hub 5 Star Customer Service
Preston Hub. Great service, attention to detail, friendly helpful staff. Highly recommended.
2022年9月28日
自発的なレビュー
Superb staff, great place
Superb staff, very knowledgeable and turn round work super quick. Enjoy popping in, the guys offer a warm welcome every time
2022年9月12日
Fantastic quick repair
Dropped my wheel off with shot bearings expecting to have to by a new wheel. Picked it up 24 hrs later completely fixed with new bearings. Top job, top service. Will be back again.
2022年9月16日
Bike hasn't arrived
Bike hasn't arrived, promised a call back to explain nothing, shop closed??
2022年9月6日
自発的なレビュー
Leisure Lakes Bikes - Preston Hub からの回答
Hey,
Thank you for getting in touch, first of all, please accept our apologies. Our Preston Hub store is open Monday-Friday 09:00-17:00 (except bank holidays) and Saturday 10:00-17:00, due to this please can you contact them directly on 01772 200944 and then they can look into this for you.
Leisure Lakes Bikes.
Great service
Great service, very easy to deal with & knowledgeable staff. Bike even came set up as tubeless, not just the usual tubeless ready, nice surprise.
2022年7月7日
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