I have used leisure lakes at Mere Brow Southport for a number of years and would highly recommend them to anyone looking for a new bike, components, or accessories. The staff are always very helpful,... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was looking to replace a stolen full sus Scott Genius and came back to Leisure Lakes as I got a really good deal on the Scott 20 yrs before. The staff are really helpful and I opted for a Whyte... もっと見る
Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to... もっと見る
This is my go to shop for all my MTB needs. Great selection of stock both in store and online. Within the store thr staff are both helpful and knowledgeable and won’t sell you something you don’t... もっと見る
企業情報
当該企業による記述
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
当該企業による記述
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
連絡先
Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX, Preston, Lancashire, 英国
- 01772 814 990
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Price and delivery was great. Poor after support
Price and delivery was great.
Pre-bike checks/service not quite the 5 star I was hoping for. Brakes are require either bleeding or topping up - Almost touching the handlebars before working - Now having to spend money on kit to carry this out myself. Had contacted about this, had 1 reply about brake model and then silence....
Easy online ordering experience
Ordered on line and picked up from store of choice. Nice and efficient staff in the store at mere brow Tarleton.
Excellent quality swift service
Great easy to purchase
Great easy to purchase easy to contact bike was ready and posted promptly thanks guys
Excellent
I’ve used leisure lakes for over 20 years, the service is consistently excellent, the staff, are brilliant consistently across all sites.
The owners and management do an amazing job, ensuring staff are knowledgeable, provide excellent service and advice; In person or mail-order, you feel valued!
You might find another bike shops very slightly cheaper for some parts when you search online, but the compromise will always be that the service will never be up to the industry-leading standard that the leisure likes set. (And that’s speaking from an ex cycle industry guy!!)
Great service from the staff at mere…
Great service from the staff at mere brow, good advice on suitable products
Bought a kenevo SL SWorks frame set…
Bought a kenevo SL SWorks frame set from Southport and have too say ghe guys there where great with cost and advice. Would definitely recommend buying from them
Great to deal with
Great to deal with. Kept me informed every step of the process. Branch looks a bit run down from the outside but a great range of bikes and accessories inside. Helpful staff, would definitely recommend and use again.
Great service
Top guys here
Top guys here , all MTB enthusiasts so know their stuff. Wether it’s buying a new bike or repairs to your existing they certinaly go an extra mile. 10/10 for customer service from me
Good customer service!
Purchased my bike online and before dispatch I received a call to tell me the bike was cosmetically damaged. I was sent pics beforehand to decide if I wanted to keep it or not. I appreciated this as it would have spoiled ‘new bike day’ if it had just turned up damaged. I decided to keep it and they gave me £50 credit to use in the shop. All in all a good experience. Knocked off one star as there was a bit more damage than advised. This had not happened in transit as nothing could get near where it was marked, however after letting them know, they arranged for some touch up paint.
Awful service
Bought a brand new bike, the gears weren't tuned very well, it was tubeless ready, they set the bike up as tubeless without any rim tape or sealant, and didn't install intertubes. I was not told this. Both tyres punctured within the first 3 days of having the bike because of this. The rear shock sag was set up with the compression turned on so bottomed out immediately with the compression off. Good price for the bike but terrible service and workmanship. Very disappointed.

Leisure Lakes Bikes - Preston/Southport からの回答
I ordered a pair of 5:10 gortex from…
I ordered a pair of 5:10 gortex from Southport branch and a young lad answered this morning, just to get a update as I’d received a email saying it’s on its way but the tracking wasn’t working. He says I’ll check in the back see if it’s been picked up as it was a Saturday order. He called me back after 10 minutes to confirm It was still there waiting to be picked up. Really nice lad and it’s the little things that make a good company very good. Very polite and really helpful so thank you young man it was appreciated
Spot on customer service
Spot on customer service. Anna was great refund given on postage for next day. Very good people to deal with
Excellent staff very helpful and…
Excellent staff very helpful and product was great value for money ..
Customer service was excellent
Customer service was excellent. I bought the wrong size & had a replacement within days
Great customer service
Great customer service, they kept me updated as the process of getting my new bike went on and even delivered the bike personally. 5/5
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







