Went shopping this morning in Lidl and there was no internet working in the building and I'd ran of credit. I'm on low income and couldn't access Lidl app to see my coupons,instead of saving money I h... もっと見る
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Lidl is really good on different brands of food and being quite cheap. Has a great bakery and a good variety of veg and fruit. But does lack friendly staff. I was served today by a lady whom was liter... もっと見る
Its the parking eye fines that you get. You see a sign in the car park saying you have 90 mins to shop, then you shop and go home. Parking eye then send you an 'automated fine' for not putting your... もっと見る
The new Lidl Plus system is a complete joke. The discounts are practically non-existent now, turning what used to be a loyalty app into a useless gimmick. It’s a total scam designed to gather user da... もっと見る
企業情報
当該企業による記述
Our vision is to enhance the lives of our customers, by providing quality products at market leading value, whilst ensuring that customer satisfaction is at the heart of everything we do.
連絡先
14 Kingston Road, KT5 9NU, Surbiton, 英国
- customer.services@lidl.co.uk
- www.lidl.co.uk
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Its the parking eye fines that you get
Its the parking eye fines that you get. You see a sign in the car park saying you have 90 mins to shop, then you shop and go home. Parking eye then send you an 'automated fine' for not putting your number plate on a screen in the store and putting your receipt bar code on when you leave. I feel this is an invasion of freedom to shop within the rules they set themselves and then send you a fine when you abide by the parking rules and have been there only 46 minutes. Shockingly bad in this day and age.
Not happy about stock
Not happy my mum went to reserve one of the ninja slushi machines for me today to be horrified with the notification stating it’s already sold out how can an item be sold out if it is supposed to be reserved between the 16/7/26-19/7/26 and picked up next week between the 23/7/26-27/7/26 SORT IT OUT this is a joke just like with the air conditioner only 3 came into my local Epsom store and someone bought all of them
I am writing to file a formal complaint…
I am writing to file a formal complaint about the extremely rude and illogical service I experienced at your Broadheath branch today (16th July) at 17:38.
When I went to use the self-checkout, a staff member there ordered me to go to the manned till in a highly demanding and impolite tone. This was completely unreasonable, as all the self-checkout machines were working perfectly, and there were many other customers using them at the exact same time.
There was absolutely no valid reason to single me out and order me away from a fully functioning service. As a regular customer, I expect to be treated with respect, not to be ordered around with such a hostile attitude. I hope you will look into this and ensure the staff at this branch receive proper customer service training.
Lidl grow bags are atrocious
Lidl grow bags are atrocious. Avoid. Total waste of money. Crops failed because of quality. So not only lost money spent on bags, but also the plants. Neighbours had the same issue. I won't be buying again.
Myself and my partner both have been…
Myself and my partner both have been sick after eating Lidl smoked salmon all details submitted
Due to the poor quality of this product and receiving a car park fine whilst shopping I am now no longer shopping at Lidl
I warn anyone that thinks it’s a good idea to shop at Lidl THINK TWICE !!!!
REMEMBER 2 THINGS !!!
CAR PARK FINES AFTER ONLY BEING THERE FOR 1 hour 40 mins….and FOOD POUSONING
Impossible to pay and leave.
Lidl in Newquay, Cornwall.
Nothing wrong with the shop or the products. Lidl just make it impossible to pay and leave.
No tills open. A few self serve tills open but a half hour wait……
I only wanted a few things so I dumped them out and went to Morrisons next door.
I won’t go back to Lidl.
Ive started going into lidl in dalry
Ive started going into lidl in dalry, its smaller n i have problems walking, its an excellent store, staff are nice and friendly and professional, ive heard that the wee fans that you put water in to cool you down are supposed to not be great, i took a pic oʻ it and googled it, it says its good at a distance near you, so i bought one , I'll tell ye this wee fan thing is brilliant especially when you put cold water in it, i like looking at the middle oʻ lidl n theres loads o bargains ta.
My local Lidl store is usually pretty…
My local Lidl store is usually pretty quiet, but do not like going to this store as the checkout takes a long time, only 1 checkout open and no self checkouts at this store.
Aberdeen angus rump steak, 4486/UK 4071
First time i have purchased this product very disappointed.
The steak was chewy and tough, one side of the steak tasted totally different from the other side.
I would not buy this product again.
Dirty baskets the dirtiest car park Cricklewood NW2
Hi there . I love Lidl food but like I told you guys last time your baskets are so dirty that I can’t shop like that , we had Covid and we all know cleaning is a very important thing to do , so we won’t catch any viruses . One of your staff told me today that you guys clean the baskets two times a year. OMG are you for real , that comes from your own staff . If I have to pick cleaning over food so be it, I like to shop in a clean environment and you guys don’t give that at all . The car park looks like a rubbish bin with lots of rubbish every
here I even saw few dirty condoms on the ground, that car park is never been cleaned . Sad but true. I’m hoping you guys will do something about it because it’s so bad.
Difficulty manoeuvring throug the store
Visited Lidl today and had to manoeuvre throw large trollers for shelf filling and loads of boxes all round the store from which merchandise had been put in shelves. This is not uncommon but today was by far the worst. Come on Lidl you are better than this. Employ sufficient staff.
Awful trip
Awful trip. Not a single person is ever on the tills these days. More automated tills that have one dude running ragged because they keep failing.
Leaving is like leaving a train station and having to put your ticket in the turnstile. Except if you haven't actually purchased something you then have to chase down a worker to let you leave. Felt like a prison rather than a store.
Staff getting canned, just for machines to give the rest of the staff even more workload and stress.
Receipts also just now state the amount of products you bought... so If I needed a refund on something and cant remember if I bought it on the trip where I bought 32 items, 6 items or 10 items do I have to keep every receipt to bring back? I am not saving every receipt like a little paper hoarding dragon. I just wont be back.
Lidl is really good on different brands…
Lidl is really good on different brands of food and being quite cheap. Has a great bakery and a good variety of veg and fruit. But does lack friendly staff. I was served today by a lady whom was literally throwing my shopping through the till and she completely ignored me talking to her colleagues instead, no hello or goodbye!! Are staff trained in customer service 🤔
Would lidl please stop replacing decent…
Would lidl please stop replacing decent products like coconut water with a product called coconut batista milk for coffee, it's full of fake stabilisers YUK.
I am incredibly sick and tired of Supermarkets in the UK replacing good products with vile toxic products full of additives and stabilisers.
Went shopping this morning in Lidl and…
Went shopping this morning in Lidl and there was no internet working in the building and I'd ran of credit. I'm on low income and couldn't access Lidl app to see my coupons,instead of saving money I had to pay more. Thank you Lidl will shop elsewhere in future as everytime I go in there's always an issue . Will start using other shops that have better reward schemes and internet.
No point in using there website
No point in using there website to check if a item is available, as it stock count is wrong, went to a store showing as available but they were completely sold out and the staff told the website is practically useless for check stock.
I went in 5 separate Lidl shops today…
I went in 5 separate Lidl shops today that said the needoh was either available or low stock. None of these shops had them in stock which wouldn't have been a problem and I wouldn't have wasted my time if the system that said whether the item was actually in stock was quicker so that I'd know for certain whether the item was actually in stock or not before I attended the shop. This is very frustrating as I have wasted 2 hours of my time and not accomplished anything.
Lidl purbrook way havant.
Lidl purbrook way havant.
Shame on you lidl, you really have to stop lieing about products coming in store on the wrong date.
Re, 2x3 meter sun shade sail...your app claimed it would be available in store on 19th July 26. A couple of days later the very same product would be available on the 12th July...went up again on the 13th July 26 because the app said (low stock) they did not have this item on either day, I stopped a member of staff on the floor and asked where this product located? She replied they had sold out and had been in store on the 7th July and sold in no time.
The upshot is whoever man's the app I suggest they be sacked.
Paignton store Waddeton Road
Paignton store Waddeton Road
For 3rd time in a few days no blue hand trolleys. I notice a number of people complaining about this. For God sake Lidl just buy some more!!!
After the debacle of the new Lidl points programme you think they'd try and please customers - someone working there said it had been reported to head office several times but they wouldn't give them any more - woeful!!
I think lidl Hersham is a great store I…
I think lidl Hersham is a great store I am 84 years old and disabled while I love going to Lidl I just wish you would police your disabled bays much more strenuously i went to the Hersham store this morning and there were four bays out of six with cars on them showing no blue badges it’s so unfair I had to wait for twenty minutes i was tempted to leave please make a point to get your staff to be aware.sorry for the rant please help.
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