Lifecykel レビュー 93

Lifecykel からの回答

1日前

Hi Emerson,

We’re really sorry to read this, as it doesn’t reflect the experience we aim to provide.

We can see this is your fourth order with us, and we truly appreciate your continued support. Unfortunately, this shipment was impacted by a transit issue, which can occasionally occur despite shipping cover being in place.

As discussed with you directly, your order has now been reshipped, and we’ve been in contact throughout to keep you updated.

We completely understand how frustrating delays like this can be, and we’re here to ensure you receive your order as soon as possible. Please feel free to reply to your existing thread if you need anything further — we’re happy to assist.

Warm regards,
Lifecykel Team

Lifecykel からの回答

7日前

Hi Jules,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

As confirmed via email, your order has been refunded in line with our 30-day money-back guarantee, and no return was required.

Your subscription has also been cancelled, and no further charges will occur.

If there’s anything further we can assist you with, please feel free to reach out to our support team directly.

Lifecykel からの回答

2026年3月25日

Thank you so much for taking the time to share such a detailed review 💚
We’re really glad to hear the Athlete’s Pack has become part of your daily routine. As you mentioned, experiences can be quite subtle and may vary from person to person.
It’s also great to know our team has been able to support you when needed, we truly appreciate your kind words.

Thanks again for being part of the Life Cykel community 😊🍄
Mush Love 🙏🍄💚

Lifecykel からの回答

2026年3月17日

Hi,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

We’d like to clarify that your subscription was cancelled promptly after your request, and a full refund was issued for your most recent order (#US318388).

Customers can manage or cancel their subscriptions at any time through their account, and our support team is always available to assist if needed.

We understand this situation was frustrating, and we’re glad we were able to resolve it for you. If there’s anything further we can assist with, please don’t hesitate to reach out.

Lifecykel からの回答

2026年3月17日

Hi there,

We’re really sorry to hear about your experience.

We’d like to clarify that our Lion’s Mane extract does contain Lion’s Mane, and we take the quality and integrity of our products very seriously. Our extracts are produced using validated methods and are tested to ensure they meet our standards.

It sounds like there may be some confusion, and we’d really like to look into this further for you. Please reach out to us at info@lifecykel.com with your order details so we can assist and clarify this for you.

Thanks again for your feedback.

Lifecykel からの回答

2026年2月24日

Hi Uros,
Thank you for your feedback, we really appreciate you taking the time to share this.

We can assure you that our extraction standards and quality controls remain consistent, and every batch is tested to meet our specifications. Natural variations in colour and taste can occur due to seasonal differences in raw materials, as we work with whole mushrooms rather than synthetic isolates.

If you’re open to it, we’d love to look into this further. Please feel free to contact our support team at info@lifecykel.com with your batch number so we can review the specific product you received.

We truly value your long-term support and would be happy to assist further.
Mush Love.

Lifecykel からの回答

2026年1月22日

Hi,

We’re very sorry to read about the distress you’re describing. We understand how challenging ongoing health issues can be, and we don’t take experiences like this lightly.

As we’ve previously explained in our direct correspondence with you, we’re not aware of any evidence linking our products to the conditions mentioned. As a company, we’re not able to assess or comment on medical diagnoses or causation, and our products are not intended to diagnose, treat, cure, or prevent any medical condition. We always recommend consulting with a qualified healthcare professional regarding any health concerns.

For transparency and fairness to other customers reading this review, we feel it’s important to clarify that we’re unable to substantiate the claims made here.

Lifecykel からの回答

2026年1月20日

Hi there,

Thanks for taking the time to share your experience. We’re sorry to hear that the product didn’t agree with you and caused nausea, everyone’s body can respond differently, and we appreciate you acknowledging that.

If you haven’t already, please feel free to reach out to our support team at support@lifecykel.com
We’d be more than happy to look into this further and see how we can assist, including discussing suitable next steps under our returns policy.

Thank you again for your feedback.

Lifecykel からの回答

2025年12月30日

Hi Tyler,

Thanks for taking the time to share your experience, we’re sorry to hear the products didn’t meet your expectations.

Everyone’s experience with mushroom extracts can be quite individual. While many customers do notice benefits from Chaga and Cordyceps, others may not experience the same effects, or may find that certain products simply aren’t the right fit for them.

We appreciate you sharing your honest feedback, and we’re sorry to hear this wasn’t a positive experience for you. If you’d like to reach out to our support team with your order details, we’d be happy to take a closer look and assist where possible.

Thank you for giving our products a try.

Lifecykel からの回答

2025年12月15日

Hi there, thanks for sharing your feedback.
We’re sorry to hear you feel this way. All of our products are formulated with high-quality functional mushroom extracts and undergo strict testing to ensure potency and authenticity. We’re committed to transparency and happy to answer any questions you may have about how our extracts are made.

If there’s anything specific you’d like to understand better, we’re here to help.

Lifecykel からの回答

2025年12月15日

Thank you so much for sharing your experience! 🌿
We’re really glad to hear our products have supported your sleep and overall wellbeing, especially during stressful moments. It means a lot to know they’ve helped you feel more balanced and grounded.
We’re grateful to have you as part of the Lifecykel community! ✨
Mush Love 🙏🍄💚

Lifecykel からの回答

2025年12月15日

Thank you so much for sharing this! We're thrilled to hear that our Lion’s Mane extract has been such a great source of natural energy for you. We truly appreciate your support and are glad our products can be part of your daily routine😊
Mush Love🙏🍄💚

Lifecykel からの回答

2025年12月11日

Thank you so much for sharing your experience! 🙏
We’re delighted to hear that Lion’s Mane has been supporting your mental clarity and that Cordyceps is helping you stay energised throughout the day. Adding them to your morning green tea is a great routine, and it’s wonderful to know you’re feeling the difference.
We truly appreciate your support and are here anytime you need us! 😊🌿
Mush Love🙏🍄💚

Lifecykel からの回答

2025年12月8日

Hi Mckenzie,
Thank you for taking the time to share your experience, and we truly sorry to hear what you went through. That must have been very distressing, and we completely understand your concern. Reactions like the one you described are uncommon, but we take any report of sensitivity or adverse effects very seriously.

As everyone’s body can respond differently to natural products, we always recommend discontinuing use immediately if anything unusual occurs, which you did, and that was absolutely the right step.

We’d really appreciate the opportunity to look into this further and support you directly. When you have a moment, please reach out to us at info@lifecykel.com, and our team will be more than happy to assist.
Mush Love🙏🍄💚

Lifecykel からの回答

2025年12月8日

Thanks so much for sharing Mel. We're really happy to hear that adding Lion’s Mane to your morning routine has been helping you feel more focused throughout the day. It’s great to know the product is easy to use and fits seamlessly into your coffee ritual. We appreciate you taking the time to let us know!
Mush Love🙏🍄💚

Lifecykel からの回答

2025年12月3日

Hi Christine,

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience. We take concerns like this very seriously, and we’ve already reached out to you privately to understand the situation better and offer our full support.

To clarify for anyone reading, our liquid extracts are not flavourings or alcohol products. They are made using a dual-extraction process (hot water and alcohol) to draw out both the water-soluble and alcohol-soluble compounds from each mushroom, a standard method used across the industry for high-quality extracts. The alcohol present is part of the extraction and preservation process and is clearly disclosed on our labels for transparency.

The term “flavouring” on the label refers to the natural flavour that results from the extraction itself, not artificial additives, and does not mean the product is not an extract.

We also provide composition details, extraction information, and independent testing data for all our products, and we are always happy to share these upon request.

We understand that every experience is personal, and we offer a 30-day money-back guarantee for any customer who feels our products weren’t the right fit. Christine, if you’re still within that window, we’re more than happy to organise a refund for you, please feel free to reply to our private message or contact us at support@lifecykel.com
so we can assist you directly.

Thank you again for bringing this to our attention.

Lifecykel からの回答

2025年11月23日

Hi Justin,

Thank you for your follow-up. We understand your frustration and we’re sorry that your experience hasn’t met your expectations.

To clarify for transparency: you contacted our support team as requested, and we provided confirmation that the replacement order, sent because your initial parcel did not arrive, was successfully delivered to you. We shared that information simply to reassure you that the reshipment reached the correct address.

We completely appreciate that this does not address all of the concerns you raised in your original review, and we apologise if our previous communication didn’t feel helpful. Our intention is not to copy-and-paste responses or waste your time, we genuinely want to respond clearly and transparently for anyone reading.

We’ve also escalated your feedback regarding Mushpoints to the appropriate team. As previously mentioned, Mushpoints can’t be applied to subscription orders, as those already include a built-in discount.

Thank you again for your feedback, it helps us improve.

The Lifecykel Team

Lifecykel からの回答

2025年12月4日

Hi Michael,

Thank you so much for this incredible review, it truly made our day! 💚
We’re honoured to have had you with us for nearly two years, and it means a lot to hear that our products have become such an important part of your daily routine.

We love knowing that the extracts, nose strips, Shilajit and Liposomal NR+ are all supporting your sleep, cardio sessions, and overall wellbeing. Hearing real experiences like yours is exactly what keeps us motivated.

Thanks again for your loyalty and for taking the time to share your feedback, it really does make a difference.
If you ever need anything or have questions about your regimen, we're always here to help.

Mush Love 🍄💚

Lifecykel からの回答

2025年11月12日

Hi Michael,

We’re really sorry to hear about your experience and appreciate you taking the time to share this feedback. Our subscription option is always optional and clearly displayed at checkout, but we completely understand how frustrating it can be if it wasn’t clear at the time of purchase.

You can cancel your subscription at any time through your customer account, and if you ever experience any issues, our customer support team is always happy to help directly. It sounds like your message may not have reached us, and we’d really like to make this right.

Please contact us directly at info@lifecykel.com
with your order details, and we’ll assist you immediately.

Lifecykel からの回答

2025年11月10日

Hi Ernesto,

Thank you so much for your wonderful feedback and for being such a loyal supporter over the years!

We’re thrilled to hear that our Lion’s Mane, Reishi, and new Liposomal NR+ are making a real difference for you, that’s exactly what we love to hear. Your trust and continued support truly mean the world to us.

If you ever have any questions or need product guidance, don’t hesitate to reach out at info@lifecykel.com

Mush love 💚🍄
The Lifecykel Team