Disappointed with this tree, the box was squashed & polystyrene went everywhere, not sure I will put it out this Christmas!
Lights4fun からの回答
We’re so sorry to hear that your mini tree arrived with a squashed box and that the polystyrene caused such a mess. We’re already in contact with you and hope we can help find a suitable solution.
Lights4fun ✨
Not what I expected, opened the box and all the coating is coming off etc. so much mess from such a small item.
Lights4fun からの回答
Thanks so much for your comments. We're so sorry to hear that the coating came away from the mini tree upon arrival. We'll pass your comments on to our product design team for consideration. If you'd like to discuss this any further, please don't hesitate to get in touch with us.
Lights4fun ✨
No response to replace. The lights are separate - a box of 3 x AA which you have to buy. Not as described in the picture
Product wasn’t great quality. The second one that was sent to me had broken branches and the element in the battery box was broken so the batteries wouldn’t work-this was most likely down to the delivery as the box was broken but still, not the best quality. Also snow was very messy
Lights4fun からの回答
Thanks so much for your feedback. We're really sorry to hear that this product didn't meet expectations this time and that the replacement product arrived in a poor state. I can see that you've been in touch with our customer experience team and hope that they were able to help resolve the issue for you.
Lights4fun ✨
The lit up mini tree lovely wish they had come as a pair lit up .
Lights4fun からの回答
We're so happy to hear that you're pleased with your lights. Thanks so much for taking the time to leave some feedback, we really appreciate it.
Lights4Fun✨
We love this dinky little tree.
Lights4fun からの回答
Thanks so much for your positive review. We're delighted to hear that you're so pleased with your lights. We really appreciate your feedback.
Lights4Fun✨
Beautiful little tree excellent value for money I love it I have it in my window and all my neighbours have admired it
Lights4fun からの回答
Thanks for your feedback. We're so glad you're happy with your lights. We'll look forward to welcoming you back to our site soon.
Lights4Fun✨
This is lovely and I think it’s worth the money. Service was good, all arrived very quickly.
Lights4fun からの回答
We're so happy to hear that you're pleased with your lights. Thanks so much for taking the time to leave some feedback, we really appreciate it.
Lights4Fun✨
Gorgeous little tree
Lights4fun からの回答
Thanks for your feedback. We're so glad you're happy with your lights. We'll look forward to welcoming you back to our site soon.
Lights4Fun✨
No lights
I loved these trees and could think of loads of places to put them. Unfortunately the snow was dropping off them. Even in the box they arrived in was covered in loose snow - when I unpacked them snow went everywhere. I had to return them, which was a huge shame as I really liked them and they were such good value for money ☹️
Lights4fun からの回答
We’re very sorry to hear about the issue with the snow shedding. That’s definitely not the experience we want for our customers, and we completely understand how disappointing it must have been, especially when you were so happy with the design and value.
We appreciate you returning them, and we’ll be reviewing this with our team to make sure the quality meets expectations going forward.
Lights4fun ✨
