Litcollective レビュー 

43
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered 3 pairs of capo shorts all size 32 . Parcel took a week to arrive with 2 size 32 and 1 small . I emailed them immediately, no response and have also tried chat ,still no response. This is v... もっと見る

5つ星のうち5の評価

Nice to be able to visit the store which is local with easy parking in a convenient location, as well as browse and purchase online. Wanted to get Siksilk clothes for my partner as a gift and ended up... もっと見る

5つ星のうち5の評価

Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable. Highly recommend popping into thi... もっと見る

5つ星のうち5の評価

after reading a bad review I was a bit cautious about returning a couple bits i ordered but thought i would pop a review on here to let everyone know I had no issues at all hence why ive taken the ti... もっと見る

企業情報

  1. 衣料品店

当該企業による記述

Whether you're into streetwear, gymwear, or loungewear, LIT Collective has something for everyone. With a wide range of top brands and the latest trends to choose from, you're sure to find something that matches your unique fashion sense. So what are you waiting for? Check us out online and in store!


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4.1

ほぼ満足

TrustScore 5段階評価の4

43件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(43)

過去12か月のレビュー数: 28

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

High recommended

Bought a pair of Capo shorts for holiday over the Christmas holiday and I’m really happy with them. Great quality, excellent service, and very well-priced. Staff were friendly and helpful, and the whole experience was smooth. I’ll definitely be coming back again.

2025年12月17日
自発的なレビュー
5つ星のうち5の評価

Professional

Professional, fast, competitive, will definitely use again. Prices better than anywhere else I found that actually has availability on stock

2025年12月10日
自発的なレビュー
5つ星のうち1の評価

Terrible company to deal with

Terrible company to deal with. Take your money and then send out the wrong item. When you try to get a refund they purposely ignore your messages until you are outside of the return time. Scam company ran by really rude amateur people. Don’t waste your time or money here

2025年12月30日
自発的なレビュー
5つ星のうち1の評価

Ordered a size large jumper for my…

Ordered a size large jumper for my husband as a Christmas present on 10/12/25 which I received a few days later. When I took this out of the bag on 24/12/25 to wrap it I found that litcollective had actually sent me a Medium. Went straight to the live chat to ask for an exchange to get the correct size, clearly an error by them. Told by the extremely rude advisor that the best they could do was give me back a 50 percent refund and I’d have to pay to return the item to them as it was past 14 days. Firstly it wasn’t past 14 days and secondly it was their mistake, So I’d be receiving around £15 back for an item that cost me £55. Has to be the most amateur & rude company I’ve ever dealt with in my life. Now have to do a charge back with my bank to get my money back. Would strongly advise anybody to avoid using this company. As other reviews on here show this is a company who will take your money and not give you what you actually paid for. AVOID!

2025年12月24日
自発的なレビュー
Litcollective ロゴ

Litcollective からの回答

Hi Yanina. As stated previously we cannot be held responsible for items not being returned within the 14 day returns period. ( ordered 10/12/25 and still not returned to date 30/12/25 ). Yes we did send out the wrong size as it was labelled incorrectly by the manufacturers, but ultimately the 14 day policy still stands. We kindly offered to extend the 14 day return period to 25 days but in return could only offer a 50% refund, as we could no longer return the item to the manufacturers. This was all stated very clearly in our emails and our returns policy is stated very clearly on our website and delivery note. Ultimately it is the consumers responsible to double check the good within the 14 day period, which you failed to do.

5つ星のうち1の評価

rude unprofessional and full of…

rude unprofessional and full of attitude. they ignore you for 2 weeks until your 'returns window' is up then reply knowing full well you are out of the timeframe. Yes i checked the website but asked something the website didnt answer. ill be leaving a review in as many places as possible to warn others. awful service!! Oh and then send an email as if you had replied...id sent 3 emails to different email addresses YOU have on social media then say you must have been talking to a ghost! Again! Rude and unprofessional and unwilling to offer help! See other reviews for this company! ATROCIOUS

2025年11月30日
自発的なレビュー
Litcollective ロゴ

Litcollective からの回答

Hi Kelly, Thats very strange. We must have be talking to a ghost then on emails, as we have multiple emails with a person we thought was you asking about our Christmas returns policy. Unfortunately that person was disappointed that we didn't have a Christmas returns policy in place mid November and didn't check the website correctly before placing an order🤔. Like we told the " ghost ", all our returns policies are clearly written on our website and the delivery notes provided 😊.

https://litcollective.com/pages/refund-policy


Thank you LIT Collective Team

5つ星のうち5の評価

Have to say 10/10 across the board

Have to say 10/10 across the board, I ordered a top slight issue but was resolved very, very quickly and new T-shirt sent out in time (along with a free gift ) I will definitely be ordering more clothes form this place. Thanks so much.

2025年8月22日
自発的なレビュー
5つ星のうち1の評価

Absolutely horrific and rude customer…

Absolutely horrific and rude customer service. I asked to exchange a shirt and was told that they didn't do refunds or exchanges but then to check the website. When I did, I read that it stated you had 14 days from the date of purchase to buy, receive, and return to be considered for a return. They did not respond until I sent an admittedly snotty third email regarding this. They also will not pay for the item to be returned, and want you to pay for it tracked; then, if they deem you worthy of a refund, they will deduct the shipping cost. I'd avoid this company, as I'm now £44 out.

Youre reply is 4 months after i posted this. Clearly you were very concerned about your Trust pilot reviews. I shall no longer be engaging merry christmas

2025年8月9日
自発的なレビュー
Litcollective ロゴ

Litcollective からの回答

Please can you provide a copy of the email that stated we do not offer refunds? We do not offer exchanges but we do offer refunds. I have searched through all correspondence with you and I cannot find this stated anywhere. Nevertheless all our return policies are stated very clearly on our website and the delivery slips.

5つ星のうち1の評価

Avoid

Avoid. Ordered shirt which took 2 weeks to arrive which I had to chase. Shirt arrived and wrong colour and now trying to return this without occurring any costs and no communication

2025年3月3日
自発的なレビュー
5つ星のうち5の評価

I just LOVE the clothes in this shop.

I just LOVE the clothes in this shop, I can find stuff for myself and my boys, staff are incredible. If there is something you like but its not in the size you need ,they will order you one in :) .brilliant customer service everytime 100% .

2024年9月12日
自発的なレビュー
5つ星のうち5の評価

Great clothing store

Great clothing store, stocking some good brands. Brought some Gym King and Capo tshirts. Fab variety in store . Staff are very welcoming, helpful and knowledgeable.
Highly recommend popping into this hidden gem or shopping on their store online. 👌

2024年2月19日
自発的なレビュー
5つ星のうち5の評価

Decent shop

Lovely staff, pretty good shop, they They’ve got a great range of good quality clothes, and you can order online too, which is really handy.

I was having a hard time choosing something for my nephew, but the staff were super helpful.

2024年10月14日
自発的なレビュー
5つ星のうち5の評価

Fansatic shop

Great local supplier, good quality at great prices, and excellent customer services. Certainly intend to use again.

2024年10月11日
自発的なレビュー

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