Logs Direct ロゎ
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Logs Direct レビュヌ 

2,568
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TrustScore 5段階評䟡の4.5

4.7

薪提䟛業者
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5぀星のうち5の評䟡

So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx

䌁業が回答したした

5぀星のうち5の評䟡

I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Although we thought we had changed our delivery to the next day, we have to say that the delivery driver went well beyond what was expected of him. He transferred from his lorry up (and I mean UP) a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.

䌁業が回答したした

䌁業情報

  1. 薪提䟛業者
  2. ・
  3. バヌベキュヌ甚品店
  4. 固圢燃料䌚瀟
  5. 材朚店
  6. 燃料提䟛業者
  7. 衚土提䟛業者

Logs Direct に぀いお

圓該䌁業による蚘述

We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?

SHOP LOGS
SHOP TOP SOIL

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

2568件のレビュヌ

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4.7

すべおのレビュヌ

(2,568)

過去12か月のレビュヌ数: 642件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Don't touch these cowboys with a barge pole

They cancelled the order immediately and said they had refunded. One week later no refund. My email to complain, sent two days ago, has been ignored. They said they had cancelled as they had no stock and yet it is still for sale on their website! Don't touch these cowboys with a barge pole. If they have the technology to instantly take your money they can use the same system to instantly refund. I'm going to my bank to report a fraudulent transaction.

2026幎7月8日
Logs Direct ロゎ

Logs Direct からの回答

Hello

Thank you for your feedback. We're sorry to hear you've had this experience.

Refunds are initiated as soon as an order is cancelled, but while we process them immediately, it can take several working days for the funds to appear in your account depending on your bank or card provider. If it's now been longer than expected, we'd like to investigate this for you.

Please send us your order number by direct message or reply with it, and we'll look into the status of your refund as a priority.

Regarding the product still appearing on our website, this can occasionally happen due to inventory updates, but we'll review this internally to ensure the information is accurate.

Thanks
Emma

5぀星のうち5の評䟡

Great service

Great service, they called and emailed to let me know that delivery couldn’t be made on the scheduled date. I was able to rebook quickly and easily on a day that suited me better and followed my instructions for delivery perfectly. Also the product was very reasonably priced, no delivery fee. Will use again.

2026幎6月30日
Logs Direct ロゎ

Logs Direct からの回答

Thank you so much for a great review. We really appreciate your feedback

5぀星のうち5の評䟡

Thank you so very much.

Thank you so very much.
I am truly impressed with your service and efficiency.
My order was delivered in good time with professionalism and timely service, as promised.
No fuss, no worry. .
Thanks to all.
I can highly recommend.

2026幎7月7日
Logs Direct ロゎ

Logs Direct からの回答

Thank you for your review

5぀星のうち5の評䟡

Top quality

Top quality, speedy and easy, been using them for a couple of years and never an issue. Thanks Team

2026幎6月30日
Logs Direct ロゎ

Logs Direct からの回答

Thank you for your review

5぀星のうち5の評䟡

Really happy with the service!

Really happy with the service from start to finish!
Placing the order was simple and easy.
Excellent customer service and great communication throughout.
The delivery driver was friendly, approachable and generally a very nice person.
Would definitely recommend this company:)

2026幎7月8日
自発的なレビュヌ
Logs Direct ロゎ

Logs Direct からの回答

Thank you very much

5぀星のうち5の評䟡

Very good service

Very good service, the delivery driver was excellent and very helpful, can’t fault anything.

2026幎6月30日
Logs Direct ロゎ

Logs Direct からの回答

Thank you for you review

5぀星のうち4の評䟡

Order placed on 19th June still not


Thank you Emma for sorting out the delivery issues

2026幎6月26日
Logs Direct ロゎ

Logs Direct からの回答

Hi

I'm so sorry for the delay in getting your parcel to you.

As we discussed on the phone yesterday, it turns out the first line of your address was missing from the shipping details, which is why the original parcel was returned to us. I apologise that we didn't spot this sooner.

I believe your order has now been delivered, and we've also included some extra bags as a small apology for the delay.

Thanks for your patience, and if there's anything else we can help with, just let me know.

Thanks
Emma

5぀星のうち3の評䟡

A bit disappointed

The package can be improved. The bags of woodash just put into the box without any protection. It was very easy to cut on the bag when you open the box by a cutter.
The woodash itself has lots of nails and gravel inside. It was very dangerous when I just use my hand to spread the ash. The 3L woodash include the nails and gravel which is not fair.

I bought it before, it was very nice. But this time feel a bit disappointed.

2026幎6月16日

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