So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx
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So good service and Simon been such helpful and polite delivery man ... And products were really good quality. I will recommend your services and will return when we need top soil or manure againx
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I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... ãã£ãšèŠã
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Although we thought we had changed our delivery to the next day, we have to say that the delivery driver went well beyond what was expected of him. He transferred from his lorry up (and I mean UP) a... ãã£ãšèŠã
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Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.
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We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Addington Road, LA2 6PG, Lancaster, è±åœ
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Awesome service and a great price
Overall a great company to deal with
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Logs Direct ããã®åç
As always brilliant from ordering to delivery. Ordering is very straight forwards and updates received until delivery completed.

Logs Direct ããã®åç

Logs Direct ããã®åç
Website was very informative. The product better than I imagined. Delivery was way quicker than I expected and the chickens are very happy ð

Logs Direct ããã®åç
Reiceived my 2 tubs of Buxus feed quickly,after that Logs Direct went down in my expectation,opened the cardboard box 1 plastic tub was cracked all the fertiliser spread all over,probably happened in transport,if it had been packaged properly it wouldn't of happened,it should of been replaced by Logs Direct,all they offered was 10% off my next order,hopefully they see this reveiw,if it gets replaced great I'll keep ordering products off them if not I'll buy elsewhere.

Logs Direct ããã®åç
Service was fine, customer service very good, was helpful when part of my delivery was wrong and sent out the missing items. Happy with them.

Logs Direct ããã®åç
Really good buying experience
Easy to use website. Good communication and goods turned up quickly and in good condition

Logs Direct ããã®åç

Logs Direct ããã®åç
I did try contacting earlier but couldnât get through . I was very disappointed with the Slug Gone pellets . When I got half way down the tub it was like they had been rubbing together & I had to sieve them because there was absolutely loads of dust like they had disintegrated & therefore lost a lot of the pellets !!!
Ordered from here three times and each time the free delivery has been inside the promised window.
The wood chips for chickens are not available locally so thankfully these are very fairly priced and decent quality.

Logs Direct ããã®åç
Ordered on next day delivery and was advised by Emma office manager, that it would be delivered between 12.25 / 1.25 on Friday, 15th May, but it did not arrive.
I contacted Emma again, advising that I needed coal, I have arthritis and look after a disabled person, so I cannot always get out, it's a very cold house, and electric heaters were no good.
She replied, relating to my situation, I know your frustrations. I, too, look after a disabled person, and I would receive the coal on Monday, but when I asked her to confirm it would be delivered on Monday, she did not reply, now I know why.
It has not arrived again today Monday, and I have had no reply to my email this morning.
She even said I will put a note on your account, to only use DPD, which you said the same last time this happened, when it was 1 day late??
Shame on your company, you had plenty of time to sort this out for me to have today.
I don't think they send next day but charge us for this?
I would like a refund today
In reply to your message of today 18th May
How convenient of you to say, you did not get Fridays message even though these are on the same thread as all previous emails I have sent you and the one you replied to later today?
If you had of advised me on Friday I could have ordered from another company.

Logs Direct ããã®åç

Logs Direct ããã®åç
We have been buying from logs direct for 10 years plus, and every year we always seem to have problems with the delivery.
On this occasion we took a days holiday for the delivery Monday 11th May.
On the off chance we rang logs direct to get an eta on delivery, only to be told it wouldnât arrive on the day we booked.
We werenât very happy as we all took a days holiday off for this delivery.
Eventually we got a booking for a Saturday.
We are very happy with Logs direct its not their fault itâs just the delivery we get the problems with..

Logs Direct ããã®åç
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