London Slimming Clinic レビュヌ 

96
•
TrustScore 5段階評䟡の4.5

4.6

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5぀星のうち5の評䟡

I am on my first week. When applying the process was easy to understand and thorough, including photo. I like that it is not subscription based and I can order supplies ahead of time as I travel a... もっず芋る

5぀星のうち5の評䟡

Excellent service and attention every time without fail. Thank you Team you do a great job always. Shout out most especially to Ayesha who receives my endless requests for how I want my package posted... もっず芋る

5぀星のうち5の評䟡

Been using Saxenda injections last 3 weeks and already seen big difference in weight loss , Wish I knew about this product before as I Have spent a lot money on other supplements and hasn’t wor... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Edited: Originally I had no contact from LSC however have now had an email to advise there was a UK wide supply issue which has been resolved. Have been advised package will arrive tomorrow. Orderin... もっず芋る

䌁業が回答したした

䌁業情報

  1. 健康・医孊

さたざたな倖郚゜ヌスから提䟛された情報

The London Slimming Clinic is part of a CQC regulated and registered private health clinic based in London. Our staff has been fully trained in various aspects of effective and practical weight management and regularly keep up to date with new clinical evidence and weight management strategies in order to provide patients with a clinically effective and practical weight loss solution. The medication prescribed by our healthcare professionals is Saxenda. At our clinic all consultations are carried out face to face by fully trained registered prescribers. After a thorough review Saxenda is prescribed and issued. The clinical team has also developed expertise in online consultations. Our medical questionnaire is specifically designed to ensure all key information about your health is captured.It is then reviewed and assessed by the prescribes to ensure Saxenda is prescribed and dispensed appropriately to only those who can safely take it. You can therefore buy Saxenda starting from £49 per pen with confidence. Saxenda is a UK licensed, MHRA and FDA approved prescription-only weight loss injection. It is licensed for weight-loss for those who are overweight and with Obesity. In our weight loss programme, adding Saxenda to a sensible meal and exercise plan helps you lose weight and keep it off.


連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

96件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.6

すべおのレビュヌ

(96)

過去12か月のレビュヌ数: 19ä»¶

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5぀星のうち1の評䟡

BEWARE - POSSIBLE SCAM

I placed my order Tuesday 8/3/22. They took my money in minutes!! I have phoned numerous times a day. No answer or no response after I've left messages. I have also used their "contact us" system AND individual email address.
I HAVE HAD 1 RESPONSE!
Citing supply and delivery issues BUT did confirm that I would receive a special delivery of order tomorrow?!
Let's see because I haven't received courier tracking etc, so I very much doubt it.
To give the clinic 1 more chance to deliver, I will update this positively if I do indeed receive my delivery tomorrow. But for now BEWARE.

2022幎3月11日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Samantha,

Thank you very much for your feedback. Unfortunately there were ongoing stock issues from the manufacturers affecting all pharmacies across the UK with which we had no control over whatsoever. We were also not informed of this in advance so were unable to communicate with yourself prior to placing your order.

Once we were made aware we had contacted you, and I can see that you had requested for your order to be cancelled after receiving that email. A full refund was provided to yourself the same day.

The supply issues have now been resolved and we have commenced same day/next day dispatch. We have also taken measures to ensure our supplies are not affected in case of future stock issues. If there is anything we can help you with then do please get in touch.

London Slimming Clinic Customer Service Team

5぀星のうち5の評䟡

Been using Saxenda injections last 3


Been using Saxenda injections last 3 weeks and already seen big difference in weight loss ,
Wish I knew about this product before as I
Have spent a lot money on other supplements and hasn’t worked for me.
Also this company always answer the phone and have been very helpful showing how to inject yourself and any questions explained.
Definitely recommend this company.

Raj

2022幎3月11日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Raj,

Thank you very much for your feedback and appreciation. We are here to help you with any further assistance required.

London Slimming Clinic Customer Service Team

5぀星のうち1の評䟡

I have ordered my Saxenda pen 3 days


I have ordered my Saxenda pen 3 days ago. I have no updates whatsoever. I tried ringing them with no answer and at last filled up the enquiry form. I just saw the reviews and now I am worried about my item whether it will be dispensed. So unfortunate that I failed to look up the reviews before placing the order.

2022幎3月10日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Anu,

Thank you very much for your feedback. I do regret that on this occasion we were unable to provide the high level of service we had been providing in the past. Unfortunately there were ongoing stock issues from the manufacturers affecting all pharmacies across the UK with which we had no control over whatsoever. We were also not informed of this in advance so were unable to communicate with yourself. Once we were made aware we did try to contact all patients to inform them of the delay, however in your case it may have reached your junk/spam box or just not reached you due to a technical issue.

The supply issues have now been resolved and we have commenced same day/next day dispatch. We have also taken measures to ensure our supplies are not affected in case of future stock issues. If there is anything we can help you with then do please get in touch.

London Slimming Clinic Customer Service Team

5぀星のうち1の評䟡

No great!

So my first 2 orders went amazingly shipped super quickly but this time I ordered 3 early Mon morning and still nothing iv emailed several times no answer Iv run out of my saxenda now and still no one's emailed me back if its not sent today its going to be atleast Tues 8 days after I ordered its not good enough and I don't think after this il be using you again esp when I recommend you to all my friends!

2022幎3月10日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Anna,

Thank you very much for your feedback. I do regret that on this occasion we were unable to provide the high level of service we had been providing in the past. Unfortunately there were ongoing stock issues from the manufacturers affecting all pharmacies across the UK with which we had no control over whatsoever. We were also not informed of this in advance so were unable to communicate with yourself. Once we were made aware we did try to contact all patients to inform them of the delay, however in your case it may have reached your junk/spam box or just not reached you due to a technical issue.

The supply issues have now been resolved and we have commenced same day/next day dispatch. We have also taken measures to ensure our supplies are not affected in case of future stock issues. If there is anything we can help you with then do please get in touch.

London Slimming Clinic Customer Service Team

5぀星のうち3の評䟡

Poor communication lets them down

Like others have mentioned there have been some supply issues recently. There was therefore a delay with Saxenda being dispatched however I understand that this may have been outwith their control.

What is within their control is the way they communicate with customers which is fairly poor in terms of updates, a complaint was sent to them 4 days ago regarding incorrect charging and the lack of receipt of a promised item - no reply to this email as yet.

There are now many suppliers of Saxenda, I don't see that my future purchase will be via LSC.

2022幎3月8日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Lorraine. I am really sorry that you have not received a response to your email. I have just checked and there are no emails which left without a response at this moment, and nevertheless emails are not left without a response for this length of time. Could you kindly forward your enquiry to contact@londonslimmingclinic.co.uk and we will look into this for you straight away and resolve any issues.

5぀星のうち2の評䟡

Hi I placed an order but had no email


Hi I placed an order but had no email or response

2022幎3月8日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Alisha. An automatic order confirmation is sent upon receiving an order which explains the next steps. You are then kept up to date including via the courier with a tracking link once your order is dispatched. These messages may have landed in your junk/spam box so please do check there. We also aim to respond to any messages as quickly as possible and within the same working day.
We are however unable to locate your order or email based on your name so can you kindly write to us on contact@londonslimmingclinic.co.uk and we will respond to your query.

5぀星のうち4の評䟡

Order of 3 Saxenda Pens

Edited: Originally I had no contact from LSC however have now had an email to advise there was a UK wide supply issue which has been resolved. Have been advised package will arrive tomorrow.
Ordering was simple, just one star dropped as i had to chase for an update rather than the company keeping me informed.

2022幎3月8日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Becky, many thanks taking time out to review our service. We are really sorry that you did not receive the automatic updates, which may have been due to a technical issue. We will however look into this to ensure that you and all of our other patients are kept up to date with their order going forward without any issues.

5぀星のうち3の評䟡

I ordered and paid for Saxenda on the


I ordered and paid for Saxenda on the Friday but received no email or confirmation about anything. I emailed them Them the same day and received a response confirming that my order has gone through and that my order would be sent out on Monday and delivered Tuesday due to fridge requirements and that was great, it’s now Tuesday and I still haven’t received my Saxenda or any emails regarding confirmation or delivery!
I have emailed several times with no response and tried to call them but nobody is available to take my call.
I am growing concerned now as I saved the money for the Saxenda and cannot afford to lose it. I will update review once I have received a response from London slimming clinic.
Update : London slimming clinic do contact me on the day I made this review and the person I spoke to informed me of the delivery situation and that it was all sorted now

The person also apologised profusely about the lack of communication and said there was no excuse that I hadn’t received a confirmation email or receipt for my purchase and then emailed me as I was on the phone which was great, so the response from the clinic on this review does not reflect the situation and makes it look like they have done everything right..
I have no other issues about the clinic but I do refuse to be made out a liar about what happened in the clinic’s response to this review


2022幎2月22日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Debbie. I have had a look into this and can see that your order was dispatched without any delay and delivery confirmations were sent to you as well. Please note that orders placed on Friday evening cannot be dispatched prior to Monday.

I have also checked that someone from the clinic had spoken to you over the phone and responded to your emails on the same day you contacted us, therefore you were kept up to date.

We do aim to provide the best service we can and responding to queries is a key part of that process. I am therefore sorry to hear that on this occasion we did not reach your expectation. Please do contact us and let us know if there is anything else we can help you with.
Kind Regards
London Slimming Clinic Customer Service Team

5぀星のうち5の評䟡

The service is the best

The service is the best! I emailed them and within half an hour got a call back to discuss the questions I had. Very friendly and knowledgeable.

2022幎2月5日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Shah,

Thank you very much for your feedback and appreciation. We are here to help you with any further assistance required.

London Slimming Clinic Customer Service Team

5぀星のうち3の評䟡

just wish someone would respond to my


just wish someone would respond to my email??? been waiting a while and with something medical it is a bit nerve wracking to not have anyone respond

2022幎1月28日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Dear Sasha. Thank you for your review. We aim to respond to all enquiries which are made online and over the phone as soon as we can and within the same working day. Please can you check you have sent your email to the correct address, which is contact@londonslimmingclinic.co.uk.
Kind Regards
London Slimming Clinic Customer Service Team

5぀星のうち5の評䟡

I have ordered twice from London


I have ordered twice from London Slimming Clinic and they have been so easy to work with! My second delivery was sent back in error by DPD and Mo at the clinic helped get my parcel sent back out to me within two days and didn’t charge me any extra for delivery as it wasn’t my error. Their customer service is 10/10 and Mo kept me informed about my parcel at all times. I can’t thank you enough for getting my order back out to me! Thank you!

2021幎4月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Great servcie and price, highly recommend.

I was ordering Saxenda from another company and decided to try London Skimming Clinic. I completed a consultation in the morning, got a call from them an hour later and received my Saxenda the following day. Amazing service and prices. I highly recommend them.

2020幎12月6日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Thank you for your positive review. We are really pleased you were satisfied with our service.

5぀星のうち1の評䟡

I am very disappointed and not happy

I am very disappointed and not happy. I have only just got around to trying to use my Saxenda pen. I ordered two. They are both faulty. I followed the instructions. I put a needle on. Turned the pen to **- until I got a drop at the tip of the needle. At first the dial went to 0 but after a few more attempts it stopped moving. So I tried the other pen. Exactly the same happened. I even tried putting the dial higher and it still doesn't return to 0. What now? Can't contact the clinic as it looks like they are closed. Permanently??

2020幎10月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Do not trust this company

Do not trust this company. Their customer service is awful and I am not sure if their product is authentic. There website is now down.

2020幎7月29日
自発的なレビュヌ
London Slimming Clinic ロゎ

London Slimming Clinic からの回答

Good afternoon Sara,
Please can you email us your details so that we can respond to you accordingly, as we cannot find any existing profile with your name. I believe you may have left a review for the wrong company on here by mistake.
Our medication is supplied to us directly from the manufacturer. We are also regulated and approved by the MHRA to dispense the medication through the online clinic.
Kind Regards
London Slimming Clinic

5぀星のうち5の評䟡

The best supplier of Saxenda in every way!

I have only purchased Saxenda from chemists online and they have been a lengthy process and you pay before your application is even considered. This is not only the best price I have ever come across for this product you get a fast decision and only pay upon approval. From payment I had the product in my hand 48 hours later would have been sooner but the clinic missed the post I know this as they emailed me straight away. Just an excellent service from start to finish thank you Hina x

2020幎5月21日
自発的なレビュヌ

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