LUCRIN Geneva レビュー 1,074

Received a remediation to my issue in a very short time thanks to the responsiveness of the customer service. Everything was resolved to my entire satisfaction! Thank you.

great product

Great customer service. Special thanks to Joyce, who resolved our issue promptly and very efficiently. Thank you.

Quick and easy, great selection

no issues whatsoever. Shipping as stated. Received in good condition.

Exceptional quality leather goods, and the microfiber linings are perfect for my lenses.

Not of the design and quality / craftsmanship I expect of LUCRIN

Ich machte eine Fehlbestellung und Lucrin hat sehr professionell und ohne Probleme, meine Bestellung annulliert und den bereits bezahlten Betrag unverzüglich zurückerstattet. Das ist ein erstklassiger Service für die Kunden. Besten Dank an Frau Yoyce

My custom-made leather computer sleeve is gorgeous. The first time I put it on it was really tight, but now it fits like a glove, even on the second time. It is a beautiful color and the monogram is great. Everything about it is so beautiful. Expensive but worth every penny!

Great finish on the vegetable tanned leather (in tan). Please do more products with that particular leather. Thanks!!

The build, stitching, and feel are all exceptional quality!

Wunderbare Produkte, auch wenn etwas teuer...

Beautiful Apple Watch straps and fast shipping to the USA. Very pleased.

Have bought an IPhone case and four pen cases beautifully made the leather is of the best quality so pleased with my purchase would highly recommend this company and have told my family and friends excellent customer service.

All my experiences with Lucrin so far, and since 2021, have been extremely positive. The products are of very high quality, and the quality/price ratio is quite acceptable. They treat each customer exceptionally and professionally, whatever the objective, whether it's requesting information or providing after-sales service.

Inquiry Explanation: Order# US000151765 Luxury Bumper-Samsung Galaxy S25 Ultra

I believed that I correctly ordered the above cell phone case. Instead, I was sent a Samsung S25 not S25 Ultra case as requested. When I queried your site for the cell phone case your site reflect the Samsung S25 ultra was in stock it also had intermingled the S25, S24 Ultra and S26 Ultra. An addition query reflected Error 403 Forbidden. Therefore, there was considerable confusion during this purchase. I understand your return policy regarding a product which was monogramed. I accept the responsibility for the error but I also believe the circumstance as stated above would mitigate your policy. I spent over $400 for two phone cases on correct and one incorrect. I would expect some consideration and acknowledgement by your compan for reasons stated above. instead i recieved a non answer and no responsibility by your company for the error

Excellent customer service. Special shout out to Riyad. And the leather coasters were absolutely gorgeous.

Product was promptly shipped, well packaged and matched the description. This Apple i-phone 17 Air Case in smooth full grain leather fits well and allows access for all phone switches/controls to function easily. Leather is high quality and black color well dyed and though just a few weeks old, seems very high quality, not bulky and holding the color, while developing a nice leather patina. I recommend this product for its classic simplicity and elegance-- it coordinates with any occasion, from casual to Boardroom--completing my accessories by going well with my smooth leather bifold wallet and compact smooth leather key holder--the items always with me.

The case became loose after just a few days of use. The phone now slides out and no longer stays securely in the case. Given the price, I expected a higher-quality product.

Initially when I wanted to order, this item was out of stock so I filled out the form to be contacted when it became available. I never received the email despite the SKU becoming available again. This is a marketing/IT issue. The product itself is not a great value, honestly. The price exceeds its actual quality. To be a good value either the price point should be dropped or the quality (functionality, workmanship etc) should be increased.