レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

2.4

期待以下

TrustScore 5段階評価の2.5

9件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Simple, Don't go.

Don't go to this dreadful hotel. Extremely noisy,fights arguments and screeching through the night. We had 2 hours sleep. We did complain and were moved to a quieter room. Beds were awful and so uncomfortable. We only booked for 2 nights, but after getting moved, we decided to give it another night. Unfortunately,it didn't get any better. Breakfast was revolting. Hard black pudding, rubbery eggs and bacon you couldn't chew. Evening meal was truly awful. We had soup to start, it was tasteless tomato soup, thickened with potato, inedible. We had a beef roast dinner, roast potatoes that you couldn't cut, rock hard frozen vegetables,chewy and grisly beef and watery gravy. The chef dished the food up with his hands, he had black rubber gloves, but why would you dish up with your hands ? Hasn't he heard of spoons ?. He took a small break and the server dished up for him using his bare hands !!! He had been serving people and cleaning tables, we never saw him wash his hands. We left everything. I actually just made it to our room before throwing up. We couldn't take no more and gave our key back and left on the Sunday teatime. There are no words to describe the whole experience. The only advice I can give is to run a mile from this delapitated hotel

2026年1月11日
自発的なレビュー
5つ星のうち1の評価

Disappointed

I turned the cold water tap on in the bathroom and bits of black came gushing out, there was a crack in the sink, which could have been with age, but around the taps were full of dirt, I generally get a small brush at home and clean around the taps

The hand towel on the rail was dirty, there was a visible stain

There were stains on the duvet cover

The hot drinks provided in the room were very poor, one coffee and one tea each, we have been to smaller hotels were they have provided a much better selection along with biscuits and chocolate as an extra touch

The food was adequate but could have had some seasoning, which would have added flavour, although the rhubarb crumble and custard was very nice, and the waiter was friendly and polite

We did use Groupon for the stay, we do this to determine if something is worth paying full price for, we are glad we did not pay full price

2025年11月6日
自発的なレビュー
5つ星のうち1の評価

Horrible customer service

If I could give no stars I would ,booked an all inclusive weekend a number of weeks ago ,2 days before arrival got a call to confirm the booking the next day which was the day before arrival a call was received late afternoon to say the booking was cancelled ,no explanation given and when we asked why ,the speaker was rude and dismissive .not recommended obviously

2025年10月17日
自発的なレビュー
5つ星のうち1の評価

Stayed for 1 night only thank god

Stayed for 1 night only thank god, the rooms are small, the staff on the desk are a bit ignorant, the beds are rock solid we all woke up with a broken back, I'm sure a bed in a police cell would be comfier the chairs in the room was uncomfortable, the bar is expensive they charged me £1.70 for a can yes a can of water no bottled water a pint of
Coors was £5.80, to many stairs to climb all over the hotel, not disabled friendly, definitely not for people who have problems walking, brother and sister got stuck in the lift for half hour pressing the alarm and shouting no one answered them to let them know they were there working in it, they were stuck between floors so they had to bounce the lift down they were traumatised, they handed in the room keys, no one asked if they were ok apart from the receptionist who asked them did they want a drink to which they replied no I just want to get it off here, we pre booked a parking space for my disabled mum and sister the parking space was further away from the doors than the cars that didn't have a disability and cost £9 for the night so basically they are not disabled friendly, they don't care about there residents, the rooms are small and dingy, the bar prices are extortionate, all seating areas uncomfortable only good thing I can say that I enjoyed was the food which was very good well done to there chef but that is all we will never stay there ever again, don't take my word for it,I used to go past the place and wonder what it was like to stay there now I have never again.

2025年8月31日
自発的なレビュー
5つ星のうち1の評価

Disgusting

Stayed in room 98, we had water coming through the ceiling onto the bed and our clothes, absolutely soaking them! Went to reception 4 times was like talking to a brick wall, then the receptionist gave us a mop bucket to put under the leak. Upon arriving back to hour room several hours later the bucket was gone but we couldn’t tell it had just been scrubbed with something , to our amazement we discovered a dirty wet white towel on our bed and it turns out the maintenance man was to blame when the staff confronted him and we got told he shouldn’t have left it there, the staff were very rude and to think I paid £313 for this ? Having to go out and buy new T-shirts and not even a sorry, wouldn’t stay here again if someone paid me

2025年8月9日
自発的なレビュー
5つ星のうち5の評価

Lyndene hotel waitress

Stayed at the lyndene for two nights with group of friends. Had a lovely experience. Just want to say that Paris who works in the restaurant was absolutely amazing, went above for us and made us feel so comfortable. She is a real asset to the company. Will definitely visit again! Also big thank you to Ben for allowing us to wear our Christmas pj's for breakfast 👍🎄

2024年12月5日
自発的なレビュー
5つ星のうち2の評価

Avoid it like the Plague ,We stayed at the lyndene for the first…

We stayed at the lyndene for the first and last time , I booked with the hotel on the phone and asked if it was wheelchair friendly and was told yes but to my dismay when we arrived there was one ramp tucked away at the side of the hotel ,the restaurant didn't have a ramp at all there were a set of 4 steps into it , the service in the restaurant was very slow , meals were served Luke warm and on cold plates which didn't help our room was cold when I contacted reception she said it was on a timer to which I said it wasn't good enough as my husband need to keep warm due to his condition she said she would get it sorted out ,but to no avail nothing was done it took 2 days to get an oiled filled radiator put in the room ,the cabaret lounge was freezing cold we sat with our coats on .please don't use this hotel if you're disable or frail as it is not suitable .
Avoid it like the plague.

2024年11月18日
自発的なレビュー
5つ星のうち1の評価

Keep away

Good afternoon
We stayed at The Lyndene Hotel. Allocated room 60. No room for the toilet door to open fully, shower door hanging off, shaver socket does not work and chair is a mess. I went to reception and reported it. Unfortunately they had no other rooms available 😕 and sent maintenance to correct them all.

We were there with my disabled brother in law and his wife. He is a wheelchair user. There is no way the hotel is disabled friendly, there are stairs everywhere. There are a lot of guests who are disabled using sticks and walking aids that have to be carried up and down the stairs.

The meals are served on cold plates, so the food soon goes cold. At breakfast I asked the chef if there was any hot plates for breakfast and he said yes but people complain when they are given them??

1st visit to the Lyndene and unfortunately I think it will be the last.

Unhappy resident

Mr & Mrs K Rhodes

2024年11月18日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報