Helena and Paul were brilliant. Sorted a change of order (foot size ) in time for me to head off on holiday with the kit I needed. All on time. Excellent service. Great team. And also a shout out f... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a few issues with next day delivery, not the company's fault but the courier. I must say that Helena, who dealt with the order from start until finish, was brilliant. Very proactive, she dealt w... もっと見る
Don't waste your time. I wasted a week, no order acknowledgement after an online order, chased, Caroline didn't return my call or email me as she said. After my 3 calls said life jacket & throw line w... もっと見る
Although Maldon is quite a long way from Hampshire we bought several items from this company when we were fitting out our boat, mainly because the prices were competetive. We experienced fast, efficie... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Marinestore Worldwide Discount Chandlers
連絡先
Shipways, CM9 5HQ, Maldon
- 01621 874490
- chandlery@marinestore.co.uk
- www.marinestore.co.uk
4.5
優良
513件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Extremely helpful service
I ordered several items but made a mistake with one of the colours of paint - I phoned and they were extremely helpful.
2013年2月23日
自発的なレビュー
Keep the promise
The antifoul was ordered, the antifoul arrived. What more would I want?
2013年2月22日
自発的なレビュー
Waited to long, in end cancelled order
When the order was placed I was given to understand that the hand held sailing compass was in stock and would be dispatched next working day, instead I was told it was out of stock and they were not expecting a delivery for another two weeks. The two weeks past and following a further e-mail was informed it would be a further 2 weeks before they expected delivery to there warehouse. Because of this further delay I decided to cancel the order and purchase from another supplier.
2013年2月18日
自発的なレビュー
MarineStore Chandlery からの回答
Sorry about that. We didn't actually say it was in stock in the first place and we don't have a warehouse, we are a yacht chandlers who operate from a couple of shops! Our stock system showed a product we didn't have, so we had to order replacements but the distributor was awaiting their delivery hence the delay. We did keep you informed of the problems and you chose to cancel the order. What else could we have done? One star is a touch harsh.
First class service every time.
I always wait for the sale to get my antifouling. Brilliant service as usual. Many thanks.
2013年2月17日
自発的なレビュー
expeditious and efficient
2013年2月17日
自発的なレビュー
Really nice hat - simple purchase process
Very nice hat - as described on website. Whole process good, only challenge was delivery seemed a little slow - took over a week to receive the hat
2013年2月13日
自発的なレビュー
Good kit, good value and good communication
Competitive price for a solar panel. Direct comunication from the boss when it was not initially in stock and I was kept in the loop all the way through the purchase. Highly recommended.
2013年2月11日
自発的なレビュー
Good service, kept me informed.
Having placed an order for a number of parts, one was not available. I was informed within a few hours and asked whether I would like to wait for all parts to be in stock. I elected to do so and was informed my order should be fulfilled within three weeks. It was! No need to chase, I was told immediately the part became available and delivery was made within two days.
Thank you for your excellent service.
2013年2月11日
自発的なレビュー
MarineStore Chandlery からの回答
Ten day's isn't too bad!! We are not a huge company, we are a small specialist company. Sometimes we run out of stuff and sometimes things go wrong but generally speaking we don't do too bad!!
Good products and good service
Website easy to use, good selection of quality products. Extremely efficient service . My order arrived promptly. I would not hesitate to use this company again .
2013年2月8日
自発的なレビュー
Smooth transaction
Smooth transaction, item I bought was not in stock but they kept me well informed and delivered the item sooner than the estimated day. Good prices and well recommended
2013年2月6日
自発的なレビュー
Speeedy and reliable service.
Delivery was swift; my questions regarding details were answered without delay. Goods delivered was of the same quality as described on the net.
2013年2月6日
自発的なレビュー
Excellent Service!
My product was brought as a vital part of a Christmas present. It arrived well in advance and in perfect condition.
2013年2月5日
自発的なレビュー
Very slow delivery
Very slow delivery took over a week to be delivered
web site should of said the items were out of stock if that was the problem
When buying items that are show in stock you expect to get them within 3 working days at most
2013年2月3日
自発的なレビュー
MarineStore Chandlery からの回答
Hands up to this one, we normally do ship this sort of product within two days but we did have a few problems with staff illness which slowed out processing down. There are not a lot of us and sometimes we do hit exceptional problems which can cause problems. Apologies for the delay I sincerely hope that it didn't inconvenience you too much.
Good service and good prices
Your service was excellent. Descriptions on the website were not always clear and could be easier to navigate.
2013年2月3日
自発的なレビュー
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