Men's Wearhouse レビュー 

I needed a suit, so I decided to visit the Southpark location in Charlotte. There were several other customers there, and only 3 employees working at the time. I debated leaving and coming back when it was less busy, but one of the employee's greeted me and said that it wouldn't take long. He was helping 4-5 customers all at the same time, but was managing expectations well. Overall it was a good experience, he was helpful and got me fitted and on my way. There was also a women named Jenn that was very helpful, and seemed like she may have been the store manager, not sure, but she was very pleasant and was multi-tasking like a champ. Being a business owner myself, I am always critiquing other businesses as well as my own, I still strive to make customers happy and value their business. So I would shop here again, and recommend them to others.

Fairview Heights, IL Location
I booked an appointment to get measured to adjust some suit jackets by having the sleeves shortened if possible. Turns out that I just missed the tailor by a matter of minutes. E.J. Collier asked what I need help with and took me back to get measurements on the jackets.
E.J. was exceptional, I appreciate his knowledge and advice more than I can express. Very professional and provided a lot of valuable information to me about what was possible, the materials, and how the process/timeframe worked. A couple of the suits are much nicer & quite an upgrade for me so being able to get them customized in such a bonus.
It was great, E.J. really made the difference in the customer experience. I trust his advice and there is nowhere else I will go for my future dress clothes needs. The service is top-notch. I highly recommend E.J. and this MW location for anyone looking for professional service & advice

I have visited the Men’s Wearhouse location at 4756 Pecanland Mall Drive in Monroe, LA on three separate occasions, and unfortunately each experience has been disappointing.
During my first visit, staff members were openly discussing internal issues about clocking out and stated their computers were down, without offering a proper greeting or assistance. While technical problems happen, professionalism and customer acknowledgment should still be a priority.
My second visit reflected similar concerns. The staff appeared more focused on internal conversations than assisting customers. Overall, the customer service felt inattentive and unpolished.
My third visit was the most concerning. I came in for a simple paid alteration after noticing signage that a tailor was available. I was initially told to return later when the tailor arrived. When I returned, the Assistant Manager stated the tailor likely would not be coming in. However, I personally observed the tailor arrive shortly afterward and confirmed directly with her that she could assist me.
After being measured, I was informed that in order to proceed with a $20 alteration, I was required to provide my full name, phone number, email address, and physical address. When I expressed discomfort providing extensive personal information for a basic paid service, I was told that without it, they would refuse to conduct business with me.
I have shopped at multiple Men’s Wearhouse locations across the United States and have not encountered this requirement or level of customer service elsewhere. I hope corporate leadership reviews the policies and customer service standards at this location, as the experience does not reflect the brand’s reputation.

I prepared my measurements and ordered everything I needed, but unfortunately, the jacket didn’t arrive on time. Jackson Whitaker, my incredible savior, reassured me and quickly set up a plan “B” with a jacket available in-store that just needed minor adjustments. When Jackson brought it out with a smile, I hesitated but received a thumbs-up from Maria Ivan, who assured me it would look great. After alterations, they told me there would be no charge for the jacket due to the inconvenience. I'm grateful for their help in turning a stressful situation into a joyful experience, and I look forward to returning to Men’s Wearhouse in the future!

I've ordered a bunch of times from Mens Wearhouse and I can tell you 2 out of the 6 times I have received my items. The company doesn't care, their internal process is poor and the stores are dead yet don't ship items when they are supposed to. So if they are shipping it from a store, the odds are even if you buy it, they will wait for someone to grab it from the street. This is piss poor business and companies like SuitSupply are going to eat them for lunch. I have been a great customer to Men's Wearhouse. But you just lost me...First time I ordered a suit for my sister in laws funeral and it never shipped, the second time a pair of pants, the third time a blazer. Between technical glitches on their computer and lazy employees, it looks like they are heading to Chapter 11. Sad, just sad.

Such rude staff in Avondale AZ. Went in because we saw their ads online for the sales they were having. Asked the sales rep to see the ones on sale he laughed in our face. I provided my budget he laughed in my face. We left absolutely rude af. Will never ever go there again or refer people to go.

We visited Men's Warehouse in Cherry Hill, NJ on 1/21 and felt like we received the royal treatment from Shya (sp?). She honestly could not be more helpful and accommodating in a pinch! We rolled in @ 8:30 p.m. and rolled out with a new suit and dress shirt (pressed and all) @ 9 p.m. something I did not think we would be able to pull off. In addition to truly being a life saver, she was also very pleasant and professional. We were very appreciative of her efforts and hope she receives the recognition she deserves. - Tom Daly

The people working there were really nice and helpful very great service!

Levet was wonderful and helpful at the location in Edison NJ

We worked with two sales representatives (Yami & Paul) at the Schaumburg location. After working with Paul we decided we would rather purchase instead of rent a tux. This was the first of our children to get married and hopefully there are future possible occasions. He was able to pick out my exact size just by observing me.
After deciding to buy, we worked with Yami. She was very knowledgeable and also good at picking out a tux and shirt that fit me well. She also made made suggestions for alterations, accessories, etc. that were all on point.
To sum it up - I looked good at my son's wedding!

Walked in, was greeted professionally. We received very good and informed help. Our salesmen was Nikits Miskevich @ the Puyallup, WA location.

Mens Wearhouse could not ship the correct item from a single-item order and provided no meaningful resolution. Customer service stated a reorder would be placed but refused to provide confirmation or proof, instead telling me to call back later for a tracking number. Requests to speak with a supervisor were ignored entirely. Overall, an extremely frustrating and unprofessional experience.

I recently bought a three-piece suit. I worked with both Tish and Chris and I found them very professional and very helpful, they ordered my vest for me so it would fit perfectly, and I just got done being measured for alterations. It was a very good experience and I highly recommend the Men’s Wearhouse in Southland Mall.

I rented a tuxedo. My experience was very positive. The salesperson had the tuxedo delivered to the store several weeks before the event so that there would be no last-minute histrionics. When the tuxedo and accessories arrived in the store, I dressed up and found that the pants had not been sufficiently shortened. This issue was taken care of on site within 30 minutes. The sales people were exceptionally accommodating, and the furnished product looked great. The wedding was in another state, and I took a mini-vacation before it. So the rental tuxedo was in my hands for approximately two weeks. There was no surcharge for the extended rental as I have experienced at other rental establishments. So I give Men's Wearhouse high marks for their product and their treatment of customers.

I am a long-time customer and business owner every year for Christmas I purchase a dozen or more gift cards for my management team. You have a program for every dollar you spend you get points. This is a good incentive for me to purchase gift cards as gifts.
The problem is I spend a couple thousand dollars on gift cards which are than given as gifts then I'm told that I do not get the point on my account with gift card purchases. The points go to the person using the gift card.
This is insane I'm purchasing the gift. The customer that goes into the store is getting $150 of free clothing from me and they're supposed to get the points on the money that I spent.
This is not the first time that I've ran into this problem two years ago. Same scenario I called men's Wearhouse main office they apologized and told me that they have changed the practice and that the purchaser, the individual who spends the money should be getting the points.
Last night I went into the Ann Arbor location and the manager who's been with the company for a long time has informed me that they cannot give me the points. He was very kind and I did not want to dispute the matter with him I simply told him that I will no longer be purchasing gift cards for My staff

I did speak with Morrie today from the head office she was kind enough to explain the policy and agrees with me, that it makes no sense, the points should be given to the individual who makes the purchase.

DONT TRUST YOUR BUSINESS HERE!!!!!!!!Men's Warehouse on Shaw in Fresno cannot be trusted!!! READ BEFORE YOU PLAN ON GIVING THEM YOUR BUSINESS! Long story short....They completely jacked my order up and took zero self accountability. I had big special functions and it was important how I looked. They lied, rude, and put the blame on others but themselves!!!!!! They collect your money and know by the time you pick up your suit it's too late for any other options so they give you whatever they want. I tried to talk to the General manager Terrell and he's a slug! And gets his feelings hurt because he has an ego problem. He's the leader of this building and his leadership reflects the performance of this building. He just directs you to the 800 number! TERRIBLE EXPERIENCE!!!!!!!

Men’s Wearhouse provides great tuxedo for the Asheville Ballet Nutcracker show each year. They make us adult male party guests looking very sharp on stage. Always appreciate their work for the ballet company and for the Nutcracker production. Very easy to work with as well.

This business has nothing but completely incompetent employees who have zero care for customer service. They ruined our wedding by giving us someone else’s suit in the bag. Completely wrong. Wrong size wrong style wrong color. Then they offered zero compensation and had no remorse for ruining our day. They should be put out of business. Do not give them your money!!! Warning!! Men’s wearhouse is horrible!!!

I took my son and his two sons to be fitted for suits for my daughter's wedding the staff where helpful professional and attentive I received text messages letting us know our orders where ready to be picked up over all the experience was ideal the suits looked amazing the fit was prefect